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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-155813 · Issue 629504

SAML SSO redirects to correct URL when application and authentication aliases match

Resolved in Pega Version 8.4.5

Whenever there was a match in the authentication service alias and the application alias, the application alias was replaced with empty after logoff instead of making the authentication service alias empty. For example, given an authentication service with the alias XYZ ("login with XYZ" alias option) and an application name XYZMyOps, the application alias was being changed from XYZMyOps to appMyOps after logoff. As a result, a blue screen error resulted when clicking on button "login with XYZ" again because it redirected to appMyOps, which didn't exist. This has been resolved by removing authservicealias and modifying AuthServiceAliasHelper.adjustPathIfAuthServiceAliasPresent() to change the method for calculating the pathinfo to string tokenizing.

SR-D46681 · Issue 514432

SnapStart supports SAML2 Authentication

Resolved in Pega Version 8.3.2

When using an HTTP Post to SnapStart into Pega using PRCustom style or PRAuth style SAML authentication, the login was looping back to the login request. Investigation showed that the Pega ACS was posting data properly back to the RelayState URL, however the login activity was not getting the SAMLResponse and simply sent a SAML Login Request again. This has been fixed by updating reqContextURI in case of SAML2 Authentication service so pyActivity=value will be passed.

SR-C84361 · Issue 437601

Added handling for better recovery and reset when using 'When' conditional row deletion

Resolved in Pega Version 8.1.5

Given a 'When' condition configured so that a specific row could be deleted, trying to delete another row resulted in the expected error indicating it was not possible to delete that particular row. However, attempting to then delete the row with the 'When' condition caused the same failure error to appear which could not be cleared through clicking on the Refresh button for the section. In order to resolve this, handling has been added for a scenario where Obj-Delete fails and the record is marked for deferred commit. In this situation, the system will revert Obj-Delete by way of Obj-Save-Cancel in @baseclass.pzDeleteRecord so that a subsequent Obj-Delete does not pick up the previous record and fail again.

INC-170423 · Issue 648982

Added catch for SAML WebSSO duplicate key exception

Resolved in Pega Version 8.4.5

After logging in from SSO, closing the Pega window and opening it again resulted in the error "Unable to process the SAML WebSSO request : Violation of PRIMARY KEY constraint. Cannot insert duplicate key in object." This has been resolved by updating the session index handling and adding a catch for the duplicate key exception.

SR-C93726 · Issue 435287

Work status icons work correctly when using localization

Resolved in Pega Version 8.1.5

The pyWorkAssignmentStatus control was not displaying the status flags/icons for localized work status values due to a match failure caused by the system using the localized text for the pyAssignmentStatus to perform a string comparison against the hard-coded English values. To correct this, the control pyWorkAssignmentStatus has been modified to run the comparisons with the new string "assignmentStatus" instead of with the localized text.

SR-D81532 · Issue 544429

Corrected case-mismatch when using Top Ranked in a subreport

Resolved in Pega Version 8.3.2

Incorrect SQL Generation was seen when using the combination of Union ALL (more than 1 distinct tables) and Rank in Sub report. The sub-report had a ranking logic to pull records with greatest “pxUpdateDateTime”, but when executing the main report definition rule, Oracle responded with the error "There was a problem getting a list." Investigation showed that the query generated was not able to match the columns because they were given as pxUpdateDateTimeR1 in one and PXUPDATEDATETIMER1 in another. This only happened when display Top Ranked was selected in the subreport, and was due to Oracle being case-sensitive. This has been resolved by updating the system to get the correct column alias for rank in a subreport.

SR-D67150 · Issue 532022

Resolved attachments when using Mobile page message setting

Resolved in Pega Version 8.3.2

When using page-level error messages for a work object, trying to add an attachment to that work object resulted in an error and the attachment failed. This has been resolved by adding an error check in the pzAttachContentFile activity.

SR-D52665 · Issue 518263

Corrected error when using CharCounter in non-template mode

Resolved in Pega Version 8.3.2

An error message was generated when trying to save a section with the TextArea's Display CharCounter set to True. This was traced to an error in the remaining character count span generation for non template mode and has been corrected.

SR-D71105 · Issue 532188

Corrected error when using CharCounter in non-template mode

Resolved in Pega Version 8.3.2

An error message was generated when trying to save a section with the TextArea's Display CharCounter set to True. This was traced to an error in the remaining character count span generation for non template mode and has been corrected.

SR-D74247 · Issue 542915

Resolved errors when using Build Model from the Preview Console

Resolved in Pega Version 8.3.2

Using the Web Chatbot interface and trying to perform Build Model action from Preview Console failed with multiple errors, either "This action is not allowed as it is outside the current transaction" or "class <blank> doesn't exist". This was traced to issues with the transaction during model update, and has been resolved by conditionally disabling the show page step of pzGetModelProcessStatus. This step creates a difference in the context of the current transaction and is disabled when called from Update API.

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