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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-140224 · Issue 604004

Corrected SAML SSO error

Resolved in Pega Version 8.6

After opening a case from the Pega-FCM portal or after logging in from SSO, closing the Pega window and opening it again resulted in the error "Unable to process the SAML WebSSO request : Violation of PRIMARY KEY constraint %27pr_data_saml_requestor_PK%27. Cannot insert duplicate key in object". This was a missed use case that happens only under the old SAML configuration, and has been resolved by removing a when condition that checks for stepstatus fail for the pySAMLwebSSOAuthentication activity.

INC-155813 · Issue 629505

SAML SSO redirects to correct URL when application and authentication aliases match

Resolved in Pega Version 8.6

Whenever there was a match in the authentication service alias and the application alias, the application alias was replaced with empty after logoff instead of making the authentication service alias empty. For example, given an authentication service with the alias XYZ ("login with XYZ" alias option) and an application name XYZMyOps, the application alias was being changed from XYZMyOps to appMyOps after logoff. As a result, a blue screen error resulted when clicking on button "login with XYZ" again because it redirected to appMyOps, which didn't exist. This has been resolved by removing authservicealias and modifying AuthServiceAliasHelper.adjustPathIfAuthServiceAliasPresent() to change the method for calculating the pathinfo to string tokenizing.

SR-D46681 · Issue 514435

SnapStart supports SAML2 Authentication

Resolved in Pega Version 8.1.8

When using an HTTP Post to SnapStart into Pega using PRCustom style or PRAuth style SAML authentication, the login was looping back to the login request. Investigation showed that the Pega ACS was posting data properly back to the RelayState URL, however the login activity was not getting the SAMLResponse and simply sent a SAML Login Request again. This has been fixed by updating reqContextURI in case of SAML2 Authentication service so pyActivity=value will be passed.

INC-138443 · Issue 584680

SAML authentication documentation expanded

Resolved in Pega Version 8.6

Documentation for SAML authentication services has been updated to include more detailed information about app alias URL changes.

SR-C84361 · Issue 437601

Added handling for better recovery and reset when using 'When' conditional row deletion

Resolved in Pega Version 8.1.5

Given a 'When' condition configured so that a specific row could be deleted, trying to delete another row resulted in the expected error indicating it was not possible to delete that particular row. However, attempting to then delete the row with the 'When' condition caused the same failure error to appear which could not be cleared through clicking on the Refresh button for the section. In order to resolve this, handling has been added for a scenario where Obj-Delete fails and the record is marked for deferred commit. In this situation, the system will revert Obj-Delete by way of Obj-Save-Cancel in @baseclass.pzDeleteRecord so that a subsequent Obj-Delete does not pick up the previous record and fail again.

INC-160767 · Issue 628373

Email headers correctly mapped when using MSGraph

Resolved in Pega Version 8.6

The value of "Send Date" was not correctly populated when using MSGraph instead of IMAP, causing the Email Listener to fail. Microsoft populates the "sendDateTime" field in the JSON with the value of the RFC 822 email header "Date:", but this value was not being passed to Java object of type "Message" as part of the query. To resolve this, ReceivedDateTime and SentDatetime have been added in the select filter of getMessagebymessageID.

INC-144566 · Issue 600855

User lookup list correctly populated when using # tag

Resolved in Pega Version 8.6

When typing '#ANewTag @' in Pulse, the user lookup list was not shown. Using '#ExistingTag @' worked as expected. This was a missed use case in work done to improve the performance of pzJquerymentionsInput by restricting REST calls, and has been resolved.

INC-154855 · Issue 616001

Updated expression handling when not using client side validation

Resolved in Pega Version 8.6

After upgrade, a declare expression used to calculate the end date when creating a schedule case was not populating the result. This was traced to a missed use case for evaluating expressions when 'Enable client side validation' is unchecked, and has been resolved.

SR-C93726 · Issue 435287

Work status icons work correctly when using localization

Resolved in Pega Version 8.1.5

The pyWorkAssignmentStatus control was not displaying the status flags/icons for localized work status values due to a match failure caused by the system using the localized text for the pyAssignmentStatus to perform a string comparison against the hard-coded English values. To correct this, the control pyWorkAssignmentStatus has been modified to run the comparisons with the new string "assignmentStatus" instead of with the localized text.

INC-147245 · Issue 612866

Expand Pane icon responds to enter key when using JAWS

Resolved in Pega Version 8.6

In an Operator ID rule in Dev Studio, pressing the Enter key when focused on an Access Group expand icon caused the focus on the page to move to the top of the Contact Information frame (top left corner of the Frame). The only way to use the enter key to expand the pane without the refocus was to tab to the arrow icon and then tab a second time before pressing enter. This was traced to the expand caret icon being focussed twice due to the tabIndex for both the TD and SPAN elements holding the caret icon: TD had a focus element for accessibility of the grid, and SPAN had it for the expand pane accessibility. This has been resolved by adding a check condition before adding tabIndex to the first cell in the Grid.

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