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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D85780 · Issue 547815

Corrected iosVersion handling for getDirections

Resolved in Pega Version 8.4.1

When opening the map function in the iPhone app, it first navigated to Google maps but clicking on 'get directions' opened Apple maps. This was traced to pzpega_control_actions_getDirections. When using the getMapURL function the value being assigned for iosVersion dictates the behavior: If the iosVersion is greater than 8 it opens Google maps, else Apple maps. However, an error caused the value to be sent as string instead of integer, causing the iosVersion check to fail. This has been corrected.

SR-D72389 · Issue 541948

Handling added for JSON with top level array

Resolved in Pega Version 8.4.1

When using serialize mode in a JSON data transform where the Top element structure was Array and the “For JSON only” relation was selected for relation mode, the result had an incorrect JSON structure. In order to support this configuration, generatePropertyAsJSON has been amended to set isTopLevelPageList to true in instances where automap is off, the top level is an array, and the JSON context is updated within the first step. In addition, generatePageAsJSON has been updated to check this flag when processing mappings in order to ensure these context changes are processed, and updates have been made to generatePropertyAsJSON to ensure that the context is popped when appropriate.

SR-C96703 · Issue 435743

CMIS Timestamp function updated to support more timezones

Resolved in Pega Version 8.1.5

When trying to edit any attachment , a null pointer exception was generated from the out of the box activity pygetobjectfromAPPCMISConnector by the pzFormatCMISTimestamp function in the class PRDateFormat.java. This was traced to CMIS using a library that did not support all the possible timezones for a timestamp. To resolve this, the RUF pzFormatCMISTimestamp has been updated to use java.text.SimpleDateFormat as it currently supports the highest number of timezones and permutations in the CMIS timestamp format. A check has also been added so that if a timezone cannot be found, the date is simply not converted and a warning is logged.

SR-D1441 · Issue 438907

CMIS Timestamp function updated to support more timezones

Resolved in Pega Version 8.1.5

When trying to edit any attachment , a null pointer exception was generated from the out of the box activity pygetobjectfromAPPCMISConnector by the pzFormatCMISTimestamp function in the class PRDateFormat.java. This was traced to CMIS using a library that did not support all the possible timezones for a timestamp. To resolve this, the RUF pzFormatCMISTimestamp has been updated to use java.text.SimpleDateFormat as it currently supports the highest number of timezones and permutations in the CMIS timestamp format. A check has also been added so that if a timezone cannot be found, the date is simply not converted and a warning is logged.

SR-D66615 · Issue 536243

API added to minimize calls to set parameters in datapage

Resolved in Pega Version 8.4.1

Differences were seen after upgrade when using a datapage associated with a property which was application-specific and that had Data Access for the property defined as “Copy data from a data page" with parameters whose value was set by an activity from the associated property of type single page. Prior to upgrade, only one call was seen to set the values for the parameters in datapage, but post-upgrade multiple calls were used to set the values to these parameters. This was traced to logic used for extraction and invoking the perform, and has been resolved by adding the new API 'DeclarativeAction.shouldExtractWatchedProperties'. It will return true or false, depending whether the extraction of watch properties is needed or not.

SR-D80696 · Issue 548826

Autocomplete context fetched for dropdown in nested case

Resolved in Pega Version 8.4.1

The autocomplete dropdown was empty when using SmartTip and the down arrow was clicked while opening an autocomplete case within an Interaction case. Opening the service case directly in a new tab populated the dropdown values as expected. This has been corrected by registering context changes just before the content is fetched for the overlay.

SR-D76291 · Issue 547843

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.4.1

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D66521 · Issue 536140

Logout Redirect updated to handle special characters in IDP parameters

Resolved in Pega Version 8.4.1

When using "HTTP Redirect" in Authentication Service, the Logout Redirect service was failing due to the query parameter name containing "_" (underscore). This was traced to IDP sending parameters to assertion consumer service or logout request endpoint with names which contained any special characters, as the system was trying to put those key values on the parameter page for additional processing. To resolve this, the system has been updated to suppress exceptions when the parameters from IDP includes special characters.

SR-D83373 · Issue 545752

Stage Label name displayed in chart

Resolved in Pega Version 8.4.1

When pyCaseStatusControl was used, the cases label was displayed as $label instead of the Case Name. This was related to the version of Fusion Charts included, and has been resolved for this release by modifying library code in fusioncharts.js to fix the issue in datasetrollover listener code. Fusion Charts will be upgraded in v8.5 for a more complete solution to this issue.

SR-D2796 · Issue 438394

Corrected Recents list resize issue in IE

Resolved in Pega Version 8.1.5

When using IE, opening the Pega Developer Studio to the landing page correctly resized the Recents list unless another tab was open. If there is another tab, the the resizing did not work and the scroll bar only allowed movement to the left. This has been corrected by setting the position to absolute for iframe(designer studio tabs) for IE.

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