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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-164947 · Issue 639862

Handling added for missing div when opening work object

Resolved in Pega Version 8.7

In mobile offline app, opening a work object in a specific scenario for the second time resulted in an endless busy indicator. It was not possible to navigate away, and the app had to be closed and reopened to continue. Investigation showed that some app sections had an action that tried to load a harness section where one specific div was missing, and this has been resolved by updating reloadSectionOSCOHandler to handle the missing div in the failure callback. Additionally a console.error() will appear for the missing section.

INC-174625 · Issue 655243

Admin Studio will consider cluster protocol when returning listener status

Resolved in Pega Version 8.6.2

When using a few nodes in standalone mode for BIX extract combined with server nodes using Hazelcast, opening the admin studio pages with service discovery caused an error to be thrown. This was traced to the system writing an entry to pr_sys_statusnodes table as an embedded node whenever a BIX extract was triggered, causing those standalone nodes to be incorrectly considered by the listener landing page. This has been resolved by configuring the system to either return the local member when the cluster protocol is standalone or to return all Hazelcast members if the cluster protocol is Hazelcast.

INC-174625 · Issue 655242

Admin Studio will consider cluster protocol when returning listener status

Resolved in Pega Version 8.7

When using a few nodes in standalone mode for BIX extract combined with server nodes using Hazelcast, opening the admin studio pages with service discovery caused an error to be thrown. This was traced to the system writing an entry to pr_sys_statusnodes table as an embedded node whenever a BIX extract was triggered, causing those standalone nodes to be incorrectly considered by the listener landing page. This has been resolved by configuring the system to either return the local member when the cluster protocol is standalone or to return all Hazelcast members if the cluster protocol is Hazelcast.

SR-D10100 · Issue 463307

Bulk actions filter works properly when additional filters are added

Resolved in Pega Version 8.2.2

The Bulk Actions filter was not working if other filters were used in conjunction with it. Investigation showed that when 'assigned to operator' was given a value, the values were fetched properly. When an additional condition was added, the section 'pyBulkProcessingSearchSection' activity called 'pzDefaultOperators' which then set the 'pyUserIdentifier' value to null, and no results were returned. As the activity already had a step to check if the .pyUsage!="Operator" and only then property-set, pyUserIdentifier = "", the subsequent step to set the pyUserIdentifier = "" and override the previous step has been removed.

SR-D38450 · Issue 505656

Added workaround to handle HiddenPropertiesToIgnore when a page is in Read Only mode

Resolved in Pega Version 8.2.4

A 'WrongModeException' was generated while trying to use the Data Transform pxHiddenPropertiesToIgnore to remove system properties from page. When the Datapage was set to Editable/Savable mode, the Activity ran without an error and executed the Data transform. When the Datapage was in Read only mode, the error occurred. This was traced to a process that previously was allowed to set a page to an empty string, but which was removed during recent work. To resolve this, four instances of pxHiddenPropertiesToIgnore that included Single Page Value properties have been updated by moving them to the bottom of the Data Page and changing them to an "Update Page" from a "Set".

SR-D6947 · Issue 444604

Email AttachmentPage updated to support use of Data-WorkAttach

Resolved in Pega Version 8.2.2

Attachments were not getting appended in the email sent by the Agent SendCorr. This was traced to a null Page that resulted if the attachment was of type custom Data-WorkAttach, and has been resolved by modifying the condition check on the objclass of AttachmentPage to change it from equalsIgnoreCase(Data-WorkAttach-File to startsWith(Data-Work-Attach-) .

SR-D34806 · Issue 506558

Horizontal scroll added to grids using Table Personalization

Resolved in Pega Version 8.2.4

After configuring “optimize code” and “personalization” options on a table which had more than 15 columns, the Optimization option on the table removed the horizontal scroll option from the screen and made some columns unviewable. If “optimize code” was not configured on the table, the horizontal scroll option appeared as expected. This was traced to the grid container not having scroll defined on it, and has been resolved by adding code to make the overflow columns visible.

SR-D35266 · Issue 509481

Check added to postOpenAssignment to support Ajax Container use

Resolved in Pega Version 8.2.4

After configuring an 'OpenAssignment' action on a begin button and giving the target as 'Dynamic Container', it worked as expected to open the assignment in a new tab on the Platform, but did not work from the Customer Service interaction portal. This was traced to the Customer Service portal using MicroDC to display the cases in the work area, which was not within the scope of the Ajax Container. Additional checks have now been added to the postOpenAssignment function to support this use.

SR-D90331 · Issue 553607

Context-specific APIs used for RefreshHarness with AJAX container

Resolved in Pega Version 8.2.7

After creating an interaction case and letting it go idle, attempting to continue and process the service cases in that case was intermittently resulting in a transaction ID mismatch error. This was traced to handling in the AJAX container, and has been resolved by updating the system to use context-specific APIs for refreshHarness case in doc_submit.

INC-182959 · Issue 668736

SQL queries modified to use qualified table references

Resolved in Pega Version 8.6.2

Portal launch in the development environment was taking an excessive amount of time, as were some standard reports. The PurgeAssemplyDatabaseCache agent activity also generated an error regarding "(internal.cache.RAPurge) ERROR - Purge, unexpected error in removeOldAppCentricCacheData". These issues were traced to SQL queries that contained pr_sys_app_hierarchy_flat without a schema qualifier, and have been resolved by changing to class qualified table references.

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