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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-155813 · Issue 629504

SAML SSO redirects to correct URL when application and authentication aliases match

Resolved in Pega Version 8.4.5

Whenever there was a match in the authentication service alias and the application alias, the application alias was replaced with empty after logoff instead of making the authentication service alias empty. For example, given an authentication service with the alias XYZ ("login with XYZ" alias option) and an application name XYZMyOps, the application alias was being changed from XYZMyOps to appMyOps after logoff. As a result, a blue screen error resulted when clicking on button "login with XYZ" again because it redirected to appMyOps, which didn't exist. This has been resolved by removing authservicealias and modifying AuthServiceAliasHelper.adjustPathIfAuthServiceAliasPresent() to change the method for calculating the pathinfo to string tokenizing.

SR-D29127 · Issue 506862

SAML data pages restored after passivation

Resolved in Pega Version 8.3.1

If login used SAML SSO, resuming the session after passivation resulted in missing or empty data pages when using an SAP integration with Pega Cloud. This was traced to a security change that modified the D_SAMLAssertionDataPage and D_SamlSsoLoginInfo data pages as read-only, causing them to not be passivated under these conditions. To resolve this, the data pages have been made editable so they will be restored as expected. This change also resolves any difficulty with SAML logoff activities in conjunction with SAP and Pega Cloud.

SR-D41482 · Issue 507883

SAML data pages restored after passivation

Resolved in Pega Version 8.3.1

If login used SAML SSO, resuming the session after passivation resulted in missing or empty data pages when using an SAP integration with Pega Cloud. This was traced to a security change that modified the D_SAMLAssertionDataPage and D_SamlSsoLoginInfo data pages as read-only, causing them to not be passivated under these conditions. To resolve this, the data pages have been made editable so they will be restored as expected. This change also resolves any difficulty with SAML logoff activities in conjunction with SAP and Pega Cloud.

SR-C84361 · Issue 437600

Added handling for better recovery and reset when using 'When' conditional row deletion

Resolved in Pega Version 8.2.2

Given a 'When' condition configured so that a specific row could be deleted, trying to delete another row resulted in the expected error indicating it was not possible to delete that particular row. However, attempting to then delete the row with the 'When' condition caused the same failure error to appear which could not be cleared through clicking on the Refresh button for the section. In order to resolve this, handling has been added for a scenario where Obj-Delete fails and the record is marked for deferred commit. In this situation, the system will revert Obj-Delete by way of Obj-Save-Cancel in @baseclass.pzDeleteRecord so that a subsequent Obj-Delete does not pick up the previous record and fail again.

INC-170423 · Issue 648982

Added catch for SAML WebSSO duplicate key exception

Resolved in Pega Version 8.4.5

After logging in from SSO, closing the Pega window and opening it again resulted in the error "Unable to process the SAML WebSSO request : Violation of PRIMARY KEY constraint. Cannot insert duplicate key in object." This has been resolved by updating the session index handling and adding a catch for the duplicate key exception.

SR-D23239 · Issue 499595

Support added for multi-operator SAML logins

Resolved in Pega Version 8.3.1

When a SAML user is logged in by Single Sign-On (SAML), the system processes the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to the same first operator due to parseAndEvaluateExpression() in ExpressionHelper.java ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.

SR-C93726 · Issue 435286

Work status icons work correctly when using localization

Resolved in Pega Version 8.2.2

The pyWorkAssignmentStatus control was not displaying the status flags/icons for localized work status values due to a match failure caused by the system using the localized text for the pyAssignmentStatus to perform a string comparison against the hard-coded English values. To correct this, the control pyWorkAssignmentStatus has been modified to run the comparisons with the new string "assignmentStatus" instead of with the localized text.

SR-D43141 · Issue 512433

Support added for iFrame Mashup resize when using SPA

Resolved in Pega Version 8.3.1

After upgrade, issues were seen with an iFrame holding a Mashup not resizing as expected. This was traced to the use of an SPA portal inside mashup, and has been resolved by explicitly invoking the doharnessResize API to set proper height on iframe when using SPA.

SR-C89541 · Issue 430729

Case Manager email correspondence opens when encryption and obfuscation are used

Resolved in Pega Version 8.2.2

If the urlEncryption (true) and submitURLObfuscation(required) settings were enabled, it was not possible to open correspondence emails sent in Case Manager portal. No issue was seen when submitURLObfuscation was set to "optional" (which allows the server to accept URLS with either clear-text or obfuscated strings). Investigation showed the obfuscated values for pyActivity were not part of the HTTP request generated when the Data-Corr-Email attachment is clicked, leading to the system blocking the pop-up window request. Because bEncryptURLs, which is being set in the fragment DesktopWrapper_Variables, is not available in the harness context, the SafeURL method toURL therefore was not encrypting the URL. This has been resolved by setting both bEncryptURLs and pega.ctx.bEncryptURLs to true in the HTML fragment.

SR-D33227 · Issue 510824

Check added for lock expiration when using Save for Default locking

Resolved in Pega Version 8.3.1

With the default case locking policy, during the process from creating a Case Object to Submit it was possible for multiple users to edit and save the same work object if the lock expired for the original user. No warnings appeared. To resolve this, handling has been added for a lock expiration scenario: previously, Save for Default locking was not considered. This has now been updated with a check that will evaluate whether or not the lock is gone before attempting to save.

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