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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-150188 · Issue 613653

Dirty dialog flag reset added for custom modals

Resolved in Pega Version 8.4.4

When a discard button in a custom Cosmos modal dirty dialog was clicked, pega.u.d.isDirtyDialogOpen was not reset to false. This caused the modal dialog to not be shown the next time. This has been resolved by modifying pzpega_ui_doc_dirtyhandling to support this dirty handling discard use case.

SR-D6695 · Issue 482517

Predictive model now handles database oeprations progress states

Resolved in Pega Version 8.2.2

When attempting to create a predictive model, the page was hanging and would not process. Investigation indicated that this was a result of a missing use case from recent changes made to the progress bar logic for termination conditions, and has been resolved by adding handling for database operations progress states.

SR-D9922 · Issue 481404

Case Notes view has proper line wrapping in Google Chrome

Resolved in Pega Version 8.2.2

When case notes were opened in the Google Chrome browser, the view did not wrap. This was traced to a style attribute for white space which caused the line breaks to be collapsed in Google Chrome, and has been resolved by modifying the DisplayNote HTML to handle the wrap use case.

INC-181401 · Issue 665935

Added handling for MS SQL datestamp format

Resolved in Pega Version 8.6.2

When using an Microsoft SQL Server, the browse operation was failing with an SQL error for the pyIHSummary dataset. Investigation showed there were some datasets that generated SQL statements with a date timestamp format that SQL was not able to handle implicitly, affecting browsing but not functionality. This has been resolved.

INC-181401 · Issue 665936

Added handling for MS SQL datestamp format

Resolved in Pega Version 8.7

When using an Microsoft SQL Server, the browse operation was failing with an SQL error for the pyIHSummary dataset. Investigation showed there were some datasets that generated SQL statements with a date timestamp format that SQL was not able to handle implicitly, affecting browsing but not functionality. This has been resolved.

INC-145119 · Issue 601713

Client side validation works with Reference page property

Resolved in Pega Version 8.4.4

A reference page property in a 'when' rule was not evaluating properly for checking a Date field when client side validation or Client side template UI was checked on the Harness level. This was traced to pyRequired being boolean: the boolean being compared to a string false value yielded a wrong comparison, leading to the wrong validation type required. To resolve this, the system will use the === comparator to compare boolean false in datetime to remove the required validator.

INC-147140 · Issue 604371

Email listener update for Microsoft Exchange server

Resolved in Pega Version 8.4.4

After upgrade, TooManyObjectsOpenedException/MapiExceptionSessionLimit errors were seen when starting the email listener. Investigation showed that when the listener was started, two sessions were getting opened and then not closed properly. This was a method originally intended to allow the system to re-use the session to minimize performance overhead, but it is not well-suited for use with Microsoft exchange server as the Exchange server is unable to cleanup idle sessions. As a result, too many MAPI sessions were opened and led to an authentication exception while opening additional sessions. To resolve this, an update has been made so the system will close the session while the listener sleeps. This stop, restart and graceful shutdown scenario for single threaded email listener scenarios will create a new session every time and close it properly.

INC-201334 · Issue 690735

ADMinputsource field population updated to handle transactional decisions

Resolved in Pega Version 8.7

The CaptureResponse flow was failing while writing to AdaptiveAnalytics with the error "IllegalArgumentException - argument does not represent JSON object". This occurred while running an outbound campaign where a few decisions were treated as transactional and did not have Model executions. Attempting to set a response for these decisions resulted in a JSON parse exception being thrown due to pxADMInputs not being populated (no models executed). This occurred only when using transactional actions in CDH, and was caused by the system only including predictive models during the make decision flow due to common inputs not being stored. While there was a workaround of overriding the property pzADMInputSource to use modelReferences instead of admInputContainer, this has been resolved by correcting how the pzADMinputsource field is populated. When there is no modelInput, the system will not populate that field so the page is ignored.

INC-194657 · Issue 682005

ADMinputsource field population updated to handle transactional decisions

Resolved in Pega Version 8.7

The CaptureResponse flow was failing while writing to AdaptiveAnalytics with the error "IllegalArgumentException - argument does not represent JSON object". This occurred while running an outbound campaign where a few decisions were treated as transactional and did not have Model executions. Attempting to set a response for these decisions resulted in a JSON parse exception being thrown due to pxADMInputs not being populated (no models executed). This occurred only when using transactional actions in CDH, and was caused by the system only including predictive models during the make decision flow due to common inputs not being stored. While there was a workaround of overriding the property pzADMInputSource to use modelReferences instead of admInputContainer, this has been resolved by correcting how the pzADMinputsource field is populated. When there is no modelInput, the system will not populate that field so the page is ignored.

INC-144864 · Issue 599147

Unneeded AUC error percentage calculation removed for better system performance

Resolved in Pega Version 8.4.4

When generating snapshots of the ADM models, an inefficiency in the metric calculation for the AUC error percentage caused an excessive amount of memory to be allocated which could cause slowdown or require a system reboot. This has been resolved by removing the problematic AUC error percentage calculation as it is not used in the UI.

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