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Resolved Issues

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-140224 · Issue 604006

Corrected SAML SSO error

Resolved in Pega Version 8.4.4

After opening a case from the Pega-FCM portal or after logging in from SSO, closing the Pega window and opening it again resulted in the error "Unable to process the SAML WebSSO request : Violation of PRIMARY KEY constraint %27pr_data_saml_requestor_PK%27. Cannot insert duplicate key in object". This was a missed use case that happens only under the old SAML configuration, and has been resolved by removing a when condition that checks for stepstatus fail for the pySAMLwebSSOAuthentication activity.

INC-178148 · Issue 660925

Handling added for SSO servlet name

Resolved in Pega Version 8.6.2

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

INC-188405 · Issue 673065

Handling added for SSO servlet name

Resolved in Pega Version 8.6.2

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

SR-C84361 · Issue 437600

Added handling for better recovery and reset when using 'When' conditional row deletion

Resolved in Pega Version 8.2.2

Given a 'When' condition configured so that a specific row could be deleted, trying to delete another row resulted in the expected error indicating it was not possible to delete that particular row. However, attempting to then delete the row with the 'When' condition caused the same failure error to appear which could not be cleared through clicking on the Refresh button for the section. In order to resolve this, handling has been added for a scenario where Obj-Delete fails and the record is marked for deferred commit. In this situation, the system will revert Obj-Delete by way of Obj-Save-Cancel in @baseclass.pzDeleteRecord so that a subsequent Obj-Delete does not pick up the previous record and fail again.

INC-174267 · Issue 669672

Wait action persists when using Urgency Adjustment

Resolved in Pega Version 8.6.2

When using the Urgency Adjustment (pyAdjustAssignmentsla standard local action), once a case reached the wait action and the goal and deadline were updated the previous pyWaitAction was not being stored. This has been resolved by ensuring the previous pyWaitAction will be stored and passed to the AddAssign activity.

INC-130299 · Issue 583924

Updated SSO operator authentication handling after passivation

Resolved in Pega Version 8.1.9

With SSO enabled and the pyAccessGroupsAdditional value list populated with the Mapping tab, attempting to access an expired session with an old cookie resulted in a stale thread exception while mapping value list attributes. This was due to using an AuthServicePage which was created by another session thread that had become stale for current session, and has been resolved by updating the code to call the authenticateoperator method on the authservicepage copy.

INC-144566 · Issue 600858

User lookup list correctly populated when using # tag

Resolved in Pega Version 8.4.4

When typing '#ANewTag @' in Pulse, the user lookup list was not shown. Using '#ExistingTag @' worked as expected. This was a missed use case in work done to improve the performance of pzJquerymentionsInput by restricting REST calls, and has been resolved.

INC-154855 · Issue 616002

Updated expression handling when not using client side validation

Resolved in Pega Version 8.4.4

After upgrade, a declare expression used to calculate the end date when creating a schedule case was not populating the result. This was traced to a missed use case for evaluating expressions when 'Enable client side validation' is unchecked, and has been resolved.

SR-C93726 · Issue 435286

Work status icons work correctly when using localization

Resolved in Pega Version 8.2.2

The pyWorkAssignmentStatus control was not displaying the status flags/icons for localized work status values due to a match failure caused by the system using the localized text for the pyAssignmentStatus to perform a string comparison against the hard-coded English values. To correct this, the control pyWorkAssignmentStatus has been modified to run the comparisons with the new string "assignmentStatus" instead of with the localized text.

INC-147245 · Issue 612867

Expand Pane icon responds to enter key when using JAWS

Resolved in Pega Version 8.4.4

In an Operator ID rule in Dev Studio, pressing the Enter key when focused on an Access Group expand icon caused the focus on the page to move to the top of the Contact Information frame (top left corner of the Frame). The only way to use the enter key to expand the pane without the refocus was to tab to the arrow icon and then tab a second time before pressing enter. This was traced to the expand caret icon being focussed twice due to the tabIndex for both the TD and SPAN elements holding the caret icon: TD had a focus element for accessibility of the grid, and SPAN had it for the expand pane accessibility. This has been resolved by adding a check condition before adding tabIndex to the first cell in the Grid.

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