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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-190130 · Issue 678541

Help information updated for using Elastic Search with Report Definition

Resolved in Pega Version 8.7

The support article "Configuring a report definition to run against an Elasticsearch index" has been updated to clarify that the search can pass multiple values with a space in pySearchString as it does OR operation on all the fields, and that filters in the report definition will be used when executing the report directly or when calling the report in the pxRetrieveSearchData activity. https://community.pega.com/knowledgebase/articles/system-administration/85/configuring-report-definition-run-against-elasticsearch-index

SR-D392 · Issue 438872

Behavior reset for using getLocalizedValue with an input string containing parentheses

Resolved in Pega Version 8.2.2

After upgrade, the getLocalizedValue function was not returning any value if the input string contained parentheses. This was a difference in behavior caused by a missed use case when correcting another issue, and has been resolved by resetting the system to the previous behavior of getLocalizedValue returning a localized string in cases where a Field value/Rule message is present, or otherwise returning the exact input string.

SR-D2229 · Issue 437546

Repository Delete API updated for better use with cloud storage

Resolved in Pega Version 8.2.2

Previously, the Repository Delete API immediately checked if a file existed after attempting to delete it. When deleting files in S3, the file may not be immediately removed: due to S3's eventual consistency policy, the file could still exist at the time Pega was attempting to verify the deletion but be "deleted" according to Amazon. This caused a false alert that the file deletion was unsuccessful, leading to alert emails being sent and the Manifest file not being created, and in some cases generating an exception. To resolve this issue, the logic in Repository Delete that checked if file existed after attempting to delete it has been removed.

INC-176757 · Issue 657787

Interaction History properly saved when running strategy on a different data flow

Resolved in Pega Version 8.6.2

Customized Interaction History properties that had been added to pyInteractionHistoryConfiguration and pyDefaultWorkingSet and saved into the PR_DATA_IH_FACT table were not being saved properly after upgrading from 7.3 to 8.3. This was a missed use case and has been resolved.

INC-176757 · Issue 657785

Interaction History properly saved when running strategy on a different data flow

Resolved in Pega Version 8.7

Customized Interaction History properties that had been added to pyInteractionHistoryConfiguration and pyDefaultWorkingSet and saved into the PR_DATA_IH_FACT table were not being saved properly after upgrading from 7.3 to 8.3. This was a missed use case and has been resolved.

SR-D2286 · Issue 439251

UIKit 12 updated to ensure data pages are cleared when switching applications

Resolved in Pega Version 8.2.2

When using UIKit 12, switching applications without logging off resulted in the 'Recent reports' list and Public Category containing reports and folders that belonged to the previous application. Investigation showed that the pyCMReportBrowserHeader function in UIKit 12 did not include the custom control "pzRBIncludes7", which clears the data pages. This has now been added to ensure that report browser data pages are now automatically cleared on app switch.

INC-154189 · Issue 617247

Harness used to determine read-only for button/text input

Resolved in Pega Version 8.4.4

If a button/text input was configured to always be editable in a section by using the /v1/cases/{ID}/pages/{pageID} API (say i.e PageID as Review), the button/text input was always returned as readonly. This was due to the API being hardcoded to return readonly info, and has been resolved by updating pzGetPageDetails to not force read-only and let the harness configuration decide the behavior.

INC-138840 · Issue 599980

Data-Summary reports default will not use the rule resolved setting

Resolved in Pega Version 8.4.4

An intermittent issue was seen where a query could become stuck for ~2 hours in the database. This has been resolved by setting the default for Data-Summary reports to not use the rule resolved setting.

INC-148006 · Issue 605583

Enhancements added for very heavy use of strategy decision logic

Resolved in Pega Version 8.4.4

Recent updates were made to improve memory performance for scenarios where a single request primary page had tens of thousands of pages under an embedded pagelist property and the decision logic involved a strategy running on all the pages in that page list. To further improve performance, the array iterator has been modified and a DSS has been added that makes the threshold (50) in SSAExecutionContextIteratorFactory tunable.

INC-142223 · Issue 600456

Mobile List rule correctly removed when case type creation fails

Resolved in Pega Version 8.4.4

When trying to create a new case type, a "Branch ruleset not candidate" error occurred. During this error process, the Mobile List rule that was created did not get removed. As a result, an InstanceAlreadyExists error occurred once the first issue was addressed and the attempt was made to create the case type again. Investigation showed that Mobile related views are created in pxCreateNativeListPageForCase activity but on failure during case type creation they were not rolled back in pzRollbackAndDeleteCasetypeAssets activity. This has been corrected.

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