Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D15844 · Issue 496778

Flag set for using defer load context switching with IE

Resolved in Pega Version 8.4

Defer load section was not working as expected due to Microsoft Internet Explorer 11 not maintaining the context of the section during busyIndicator hide. To avoid this, a flag 'pega.ctxmgr.skipContextSwitching' will be set during the hide of busy indicator if Microsoft Internet Explorer is used, and the harness switching context will then be decided based on this flag.

SR-D55233 · Issue 520721

AJAX container handling updated to use Harness context API

Resolved in Pega Version 8.4

After creating a service case and adding a task to the case, a button configured to refresh the section on a condition worked correctly the first time but did not respond to a second click. This was traced to the tasks being located in two different Ajax containers: in this usecase the condition evaluation logic related to actions was still using the regular DOM API and using the context from the first AJAX container. To resolve this, the system has been updated to use the harness context API pega.ctx.dom.getElementsByName instead of DOM API to resolve the necessary elements from the correct AJAX container.

SR-D20423 · Issue 503444

Improved upgrade handling for tables using classes with property references

Resolved in Pega Version 8.2.4

After upgrade, some page property values were blank and exposed database columns did not contain the values. Investigation showed that the reference properties did not have context and hence column population was not able to determine their value. To resolve this, instead of doing column population for all the columns, the system will identify classes that have property references and that are being optimized as part of upgrade process and maintain a list of specific columns to update.

INC-211248 · Issue 713157

Survey navigation type set for use with complex CB refresh

Resolved in Pega Version 8.8

After upgrade from Pega 7.1 to Pega 8.5, creating a legacy survey used in pxSurveySection with a complex CB question page that contained a refresh option had collapsed tree navigation, the survey name was blank, and duplicate labels were found in picklist questions. To resolve this, an update has been added which will set the navigation type in parameters after a complex CB refresh and skip page copy while upgrading survey work objects.

INC-220893 · Issue 728488

Errors persisted for single case runs using a custom error handler

Resolved in Pega Version 8.8

Single case processing (SingleAccountData) had failed records when opening the SubscriptionData dataset, but it was not possible to see the failed record details for further investigation. Investigation showed that when running a single case run with a custom error handler, errors were persisted as part of the dataflow metrics, but not written to the database. To resolve this, an update has been made to ensure errors are persisted for single case runs configured using a custom error handler.

SR-D14630 · Issue 491166

Thread label clipboard issue resolved for work objects using skipDCDataModelUpdation

Resolved in Pega Version 8.1.6

In some cases, when a case ID was opened in Designer studio, its corresponding thread name in clipboard was pxThreadName instead of caseID or workID. Tab labels are handled through the Declare_pyDisplay data page. Investigation showed the child page pyDisplay(Developer) of the parent page Declare_pyDisplay, which was expected to contain pyUIElements for each tab, was missing an element for the tab whose label was shown as threadName. As this error was only reproducible for work objects with the 'skipDCDataModelUpdation' property set as true in the 'pyWorkPage', this issue has been corrected by updating the show-harness activity step-2 so the 'skipDCDataModelUpdation' property value is explicitly copied from primarypage ('pyWorkPage' in this use case) to 'parameterPage'. In addition, an issue with filtering records based on Operator Preferences has been resolved by updating ActivityStatusContentHandler to use a simple Show-HTML of the same "ActivityStatusSuccess" content instead of going through an unnecessary harness execution during activity when there is no session established.

SR-D32890 · Issue 507595

Report on descendant class instances no longer defaults to using dynamic union

Resolved in Pega Version 8.4

When the instance view of System-Status-Nodes was launched, an error was observed in the log stating that properties weren't optimized in a different class (Pega-Landing-System-HighAvailability). This was traced to the option "Report on descendant class instances" being enabled by default to use dynamic union where applicable, causing that to be applied upon execution of the report definition to fetch the instances. This has been resolved by unchecking the ReportDefinition "Report on descendant class instances" option.

SR-D7323 · Issue 493178

Pin Case to Board updated to use unique IDs for different workpools

Resolved in Pega Version 8.4

When using the Pin Case to Board functionality, it was only possible to find and pin cases in the default/current work pool of the working access group and not any other cases in any other work pools which allowed access to open/search/process. This was due to pyLabel being used to compare if a value entered was valid, which was not a unique key. To resolve this, the pyValidatePinDetails activity in Pega-Ext-Mentions-Documents, Pega-Ext-Mentions-Cases, and Pega-Ext-Mentions-Groups classes have been updated to compare pzInsKey instead of pyLabel to check for validate pin.

SR-D54184 · Issue 519319

Enhancement added to customize the clearing of error messages when performing modal actions

Resolved in Pega Version 8.4

Opening any modal dialog, for example adding a row in Table/Grid layout, cleared any existing validation error messages on UI screen. In order to make this behavior customizable, a flag has been introduced to control the clearing of error messages from primary pages on grid actions. Updates have been made in the ui_grid, ui_grid_dragdrop and ui_repeatlayout JS files to include this flag in activity parameters and the pzdoGridAction activity has been modified to consider the flag.

SR-D54594 · Issue 521635

Enhancement added to customize the clearing of error messages when performing modal actions

Resolved in Pega Version 8.4

Opening any modal dialog, for example adding a row in Table/Grid layout, cleared any existing validation error messages on UI screen. In order to make this behavior customizable, a flag has been introduced to control the clearing of error messages from primary pages on grid actions. Updates have been made in the ui_grid, ui_grid_dragdrop and ui_repeatlayout JS files to include this flag in activity parameters and the pzdoGridAction activity has been modified to consider the flag.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us