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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-190819 · Issue 681999

Wrapper added to set correct bulk transfer context

Resolved in Pega Version 8.7

Bulk transfer was not working as expected when transferring an assignment from a flow defined in data class. Investigation showed the bulk transfer UI was getting picked from work- class while the post processing was running under data class context: this has been resolved by creating a wrapper activity in baseclass to call the post processing activity Work- .

INC-179722 · Issue 659280

Added handling for legacy HTML formatting in Email Manager Bot

Resolved in Pega Version 8.7

When implementing Email Manager Bot features, pyBody fields were removing the additional spaces and causing the NLP model to not extract the correct data. Investigation showed HTML formatting from older version of Microsoft Outlook created nbsp; instead of space. This has been resolved by ensuring nbsp is replaced with spaces before calling JSoup clean.

INC-198632 · Issue 687582

Handling added to correct class setting during DX-API

Resolved in Pega Version 8.7

When a DX-API call was made (assignments/{ID}/actions/{actionID}/refresh) the ApplyPageInstructions activity was updating the case with an incorrect class, causing the rules from the wrong class to be picked and blocking the case progression. This has been resolved by setting the proper parameter Param.workPage while calling pzApplyPageInstructions from pzUpdateCaseWithRequestBody to calculate the proper class for the content.

INC-178214 · Issue 664890

D_ProjectList updated to resolve defined databases error

Resolved in Pega Version 8.7

After update, an API error for D_ProjectList indicating "No databases defined" was seen when trying to load decision and templates for the first time. The error did not reoccur after the initial save. This was has been resolved by updating the handling for loading the properties file during class loading. The error has also been changed to an exception.

INC-193289 · Issue 679210

Security updated for @baseclass

Resolved in Pega Version 8.7

After update, searching for a baseclass 'when' rule returned no results. Listing the rules under baseclass in App Explorer resulted in the error "Applies To: The Class with key value(s) %40baseclass does not exist". This was an unintended side effect of security updates, and has been resolved by creating an exception path for "@baseclass".

INC-175394 · Issue 661455

Date Time format corrected for Chinese locale

Resolved in Pega Version 8.7

The DateTime input field displayed the error message "not a valid date/time value" for the Chinese locale when the time zone source configuration was set as "CET". This has been resolved by setting the moment object's locale to the operator locale while converting the date time values to the operator time zone.

INC-208516 · Issue 705098

Patchdate values made unique

Resolved in Pega Version 8.8

The hotfix manager was incorrectly indicating that a previous hotfix was not installed or was partially installed and should be reinstated. This scenario was created during security updates where the missing/incomplete hotfix had been deliberately deleted from the database, and has been resolved by adding an update which will force patchdate to be unique when adding duplicate code resources during tests.

SR-D26815 · Issue 500191

Updated support for numeric values in text columns during Excel export

Resolved in Pega Version 8.1.6

After creating a report definition that included currency and percentage as a columns, the currency, percentage, and number format were not shown as expected for the locale when the report was exported to Excel. This was an inadvertent side effect of work performed to resolve issues for text columns formatted by non-numeric controls, and has been resolved by moving the support for numeric values in Text columns from ReportUIField to NumericReportUIField.

INC-181389 · Issue 668678

Unused class reference removed from CaseActionArea

Resolved in Pega Version 8.7

The rule Work-.pyCaseActionArea in Theme-Cosmos was logging error messages related to "clipboard.InvalidParameterException: Class not defined in dictionary: PegaMKT-Work" when opened in Dev Studio. This was traced to a reference to the section "pyCaseActionArea" which was not present by default in PegaMKT-Work, and has been resolved by recreating the section "pyCaseActionArea" to remove the unused class reference.

INC-222835 · Issue 721065

UI messages updated for hotfix catalog issues

Resolved in Pega Version 8.8

Here is the issue/enhancement request that was seen and can be a more general issue. After the restart there is not a catalog available and for environments that cannot access the internet this means they cannot actually do anything like commit all or rollback all. When clients tried this they clicked on the button and nothing happened. If you look in the PegaRules log you see a message that tells you that the catalog is not available.

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