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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-213918 · Issue 714453

Discard button works consistently

Resolved in Pega Version 8.8

After check out, the discard button was not working consistently for decision tables or MapValue. Investigation showed this occurred when an exported file was being downloaded in the same window, as the thread would be busy with the file and not able to perform the discard action on the window. To resolve this, the configuration for the download on the same window has been removed, exportToDecisionTable has been modified to handle an iframe, and a runScript action has been added to register the exportToExcel activity and download in iframe.

INC-184307 · Issue 673228

Improved accessibility for overflow menu tab

Resolved in Pega Version 8.8

When a tabbled layout group has more tabs than will fit horizontally on the screen, icons appear to the left and right of the visible tabs to scroll through the available tabs along with a drop down list to select from all available tabs. Running the accessibility tool generated an error message for the down arrow button on the right. This was traced to a set tabindex 0 for unfocusable items, and has been resolved by adding tabindex="-1" for the overflow menu.

INC-226386 · Issue 741133

Ensure field level server side validation messages cleared

Resolved in Pega Version 8.8

A validation message was retained when not required. This was traced to a scenario where there were two server side validation messages on the decimal field in addition to a required client side validation condition; on text change of the decimal field, the server side validation persisted and client side validation replaced only the first message. This has been resolved with an update which will remove field level server side validation messages after client side validation on an event trigger.

SR-D5196 · Issue 444423

Hardcoded prweb reference removed from the REST connector to enhance flexibility

Resolved in Pega Version 8.1.6

The DASS for pegarobotics/RobotManagerHostDomain allows specifying the instance where Robot Manager is hosted. Previously, connect-REST pzInvokeRoboticAutomation contained a reference to the resource path {RobotManagerHostDomain}/prweb/PRRestService/robotics/v1/automations which forced the use of prweb. In order to add flexibility, the hardcoded prweb reference has been removed from the REST connector resource path, and the pegarobotics/RobotManagerHostDomain) DASS's default value has been updated to include 'prweb' in it. Local sites should update DASS accordingly to point to an updated URL with prweb if needed.

SR-D15970 · Issue 485233

Handling added for runtime exception on upgrade due to inaccessible external schema mapping

Resolved in Pega Version 8.1.6

If a system used external schema mapping, attempts to upgrade were failing with the error "Caused by: com.pega.pegarules.pub.database.ConfigurationException: Unable to obtain data source "java:comp/env/jdbc/PegaRULES", as it is undefined". This was traced to configuring external DADNs which were not accessible from the server where the upgrade was being run: an upgrade will fail if it cannot connect to an external datasource even if no changes need to be made to that datasource. However, because a PRRuntimeException was unexpectedly being thrown instead of a Database Exception, the exception was not properly caught and handled. This has been corrected.

SR-D8390 · Issue 488003

Handling added for runtime exception on upgrade due to inaccessible external schema mapping

Resolved in Pega Version 8.1.6

If a system used external schema mapping, attempts to upgrade were failing with the error "Caused by: com.pega.pegarules.pub.database.ConfigurationException: Unable to obtain data source "java:comp/env/jdbc/PegaRULES", as it is undefined". This was traced to configuring external DADNs which were not accessible from the server where the upgrade was being run: an upgrade will fail if it cannot connect to an external datasource even if no changes need to be made to that datasource. However, because a PRRuntimeException was unexpectedly being thrown instead of a Database Exception, the exception was not properly caught and handled. This has been corrected.

SR-D32332 · Issue 502269

Removed unneeded table name calculation

Resolved in Pega Version 8.2.4

After giving short names (less than 30 characters) for "To Table", saving did not produce an error, but an error was thrown during Check In. Investigation showed that while checking in the extract rule, a block of code in the Rule-Utility-Function validateTreeProperties was being executed to recompute the pagelist's table name instead of using the name provided by the user. To resolve this, the RUF has been modified to not execute this block of code during check-in of the extract rule. The validation will be seen during save if the 'To field' has more than 30 characters.

SR-D38588 · Issue 506368

Removed unneeded table name calculation

Resolved in Pega Version 8.2.4

After giving short names (less than 30 characters) for "To Table", saving did not produce an error, but an error was thrown during Check In. Investigation showed that while checking in the extract rule, a block of code in the Rule-Utility-Function validateTreeProperties was being executed to recompute the pagelist's table name instead of using the name provided by the user. To resolve this, the Rule-Utility-Function has been modified to not execute this block of code during check-in of the extract rule. The validation will be seen during save if the 'To field' has more than 30 characters.

INC-195354 · Issue 682183

Handling updated for UpgradeBeforeOpening

Resolved in Pega Version 8.7

After update, an email case paused for 1 minute with a wait shape and then resumed by a ServiceLevelEvents agent seemed to lose the context (class) of the case and went into the broken processes queue with the error "Unable to open an instance using the given inputs: pxObjClass = "Work-Channel-Triage"". This was traced to an incorrect class applied by the activity OpenAndLockWork which assumed that "Work-Channel-Triage" was the preferred class and passed in the case ID as a parameter. To resolve this, pzUpgradeBeforeOpening has been updated such that it will migrate a case only if it has "WORK-CHANNEL-TRIAGE" in the work object inskey.

INC-163791 · Issue 704030

Simplified default reference time calculations

Resolved in Pega Version 8.8

After a job scheduler was configured to run at Start time = 21:00:00 for Time zone = Europe/London, the scheduler determined 20:00:00 as the next start time. This was due to the calculation for the next start time using the time zone offset calculation pattern for the date and time stored in System-Runtime-Context.pxCreateDateTime, which had difficulty with changes to the time zone definition implemented in the time between the given date and today (meaning the current time) such as daylight savings time. To resolve this, the default reference time from System Runtime Context will be 'now' instead of Date(0).

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