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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D88419 · Issue 557945

Corrected date formatting for use as a custom filter

Resolved in Pega Version 8.4.2

Given a Report Definition with custom filter section, when the custom filter section had a date property which was used under filters, the filter was not shown as a date. The date was shown properly when the custom filter section was not used. This was related to the date conversion for the locale, and has been resolved by modifying the RRFilters_Logic to remove a check for dates ending in GMT and replace it with a check whether the report uses a custom filter section. This runs the correct logic to render the date as expected.

SR-D27687 · Issue 500053

Mashup Export to Excel works on first use

Resolved in Pega Version 8.1.6

If a report was opened from Mashup and exported to Excel, only one record was given regardless of the actual size of the report. If the mashup main page was refreshed, the open and export process worked correctly. This has been corrected by adding a call to pzSetQueryDefaults in pzRDExportWrapper when the requestor is initialized for Mashup.

INC-131260 · Issue 571786

Handling added for runs using Completed state

Resolved in Pega Version 8.4.2

After upgrade, creating a data flow rule and the batch Data flow run using the Dataflow-Execute method in the activity resulted in the exception "Could not start run DataFlowRunConfig" when executing. This was a missed use case in the new architecture of data flow engine introduced in 8.4, causing DataFlow-Execute to not work properly for existing runs in COMPLETED state. This has been resolved with the addition of a branch of execution in DataFlow-Execute.Start to correctly handle completed runs.

INC-127680 · Issue 573012

Extra 'when' check added to visibility of Sort by and Summarize

Resolved in Pega Version 8.4.2

When changing filter and sort options while viewing a report, two edit filter pop-ups displayed. Neither would close, and further changes to filter options were blocked. The tracer showed that the pzDisplaySummarizeAndSortBy 'when' condition was True, allowing the Sort by drop down to be visible, causing pzReportConfigSections to create the two popups which then caused issues during the on change action. To correct this, an additional check has been added to the 'when' rule for the Visibility of Sort by and Summarize by so that it does not show any longer.

SR-D17919 · Issue 491581

Corrected thread switching when moving between interactions tabs

Resolved in Pega Version 8.1.6

When using Create New for a Phone Call-Consumer in one tab and Create New for an Outbound Phone Call on another tab, the thread was not changing when switching between the tabs of the interactions. Closing the Outbound call interaction resulted in null pages on the clipboard. This has been resolved by updating the pzpega_ui_doc_tabsupport file so it switches to root document context if called from onActivate function using a flag.

INC-127891 · Issue 564728

Added check for redirects when getting images from S3

Resolved in Pega Version 8.4.2

When retrieving images from S3 storage, a 303 redirect status response code was shown. Investigation showed that using a public URL caused the redirects, and this has been resolved by adding an AG hash while fetching images via an activity.

SR-D68328 · Issue 557752

Unload handler added for use with custom popups

Resolved in Pega Version 8.4.2

A memory leak seen in Microsoft Internet Explorer was traced to a custom script to close windows which bypassed window unload and continued to hold some objects in memory. This has been resolved by introducing a new file which will load only for popup harnesses and which registers the unload handler to remove the popup window references.

SR-D21808 · Issue 490282

Filter values retained when editing a report with custom filters

Resolved in Pega Version 8.1.6

After running a report, if some filter values were selected and then the Edit Report button was clicked and simulated data and actual data fields were toggled, the filter values were lost when exiting the report editor. In the Edit Report Page, trying to drag a new filter condition was not working and the Change logic buttons were not visible. These functions worked as expected when a custom Filter section was not used. This was traced to the custom filter page being cleared in the pzCreateCustomFilterPage activity where the step for creating new page should be skipped if it already exists. To resolve this, a parameter will be set to show if the report was rerun in "reRunReport", and a check has been added in pzCreateCustomFilterPage to see if the report was rerun before running the other 'when' conditions.

SR-D20817 · Issue 499921

Async cache checking updated for interaction reload use

Resolved in Pega Version 8.1.6

A thread level data page using connect REST to get data from an external system with the "Reload once per interaction" checkbox ticked was being loaded asynchronously from the activity when by default the data page it was supplying needed to be loaded synchronously. Due to this, changes to the data in the external database were not reflected in the data page. This was caused when an async cache was referred and the freshness check for the data page instance did not consider the 'reload once per interaction' flag because it would cause the data page to load twice. The cache checking has been updated to resolve this.

SR-D18217 · Issue 489811

Corrected PDF generation when an image filename has special characters

Resolved in Pega Version 8.1.6

When using Export to PDF with an uploaded image file that had special characters in its name, the images were missing from the generated document. This has been corrected by updating the decoding of the URL to not remove the checksum when using RTE.

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