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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D29114 · Issue 499932

Added handling for bulleted text insert triggering audit

Resolved in Pega Version 8.1.6

When a bulleted text (copied from an email or rich text ) was used in the text area property, the audit considered it as a change even when there was no change. This was tracked to the field value 'pyHistoryMemo • ChangeTrack_Add' in @baseclass which is being used to get the localized value for audit memo: the field value accepts only 2 parameters, but the inserted text area input contained the '\t' that is used for parameter translation. To resolve this, the system will call the addMemoForSecurityChangeTracking utility method to replace all \t's present in both the Current Value and Previous value with 'empty' such that no '\t' characters are available in either of the string parameters.

SR-D28496 · Issue 499081

Corrected exceptions report appearing on user screen

Resolved in Pega Version 8.1.6

When "Break on all exceptions" was enabled, the exceptions report was visible on the end user screen when using IE11. This has been resolved with updates to the 'pzpega_ui_dynamiccontainer' and 'pzpega_ui_doc_tabsupport.js' files.

SR-D28469 · Issue 499089

Corrected exceptions report appearing on user screen

Resolved in Pega Version 8.1.6

When "Break on all exceptions" was enabled, the exceptions report was visible on the end user screen when using IE11. This has been resolved with updates to the 'pzpega_ui_dynamiccontainer' and 'pzpega_ui_doc_tabsupport.js' files.

SR-D28480 · Issue 499085

Corrected exceptions report appearing on user screen

Resolved in Pega Version 8.1.6

When "Break on all exceptions" was enabled, the exceptions report was visible on the end user screen when using IE11. This has been resolved with updates to the 'pzpega_ui_dynamiccontainer' and 'pzpega_ui_doc_tabsupport.js' files.

INC-147873 · Issue 610865

Custom header character encoding for Subject added

Resolved in Pega Version 8.5.5

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-159244 · Issue 627864

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.5.5

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

INC-174020 · Issue 650889

Performance improved for Directed Web Access (DWA)

Resolved in Pega Version 8.5.5

Slowness when using a Directed Web Access (DWA) link has been resolved by refining the code of the PZPEGA_UI_DOC_EVENTSCONDITIONSCHAINING script to improve performance.

INC-172124 · Issue 651291

Improved Operator ID selection in Mobile Logs Retrieval section

Resolved in Pega Version 8.5.5

Data-Admin-Operator-ID.pzOperatorsByApplication returns only the first 500 operators, which is insufficient for large-scale use. There was a workaround of turning off paging for this report definition and setting maximum records to a bigger value, but this caused potential performance issues when opening very large users list. To resolve this, an autocomplete control will now be used to select Operator ID in the Retrieve Device Logs section of Mobile Channel. When part of an operator ID is typed into this control, the first 100 best results are shown and may be selected.

SR-D3655 · Issue 438568

Resolved UI issues with TextArea control

Resolved in Pega Version 8.1.6

Two issues were seen with TextArea after upgrade: 1) The UI flickered when using a section where a checkbox click caused a TextArea to appear; and 2) When 'size to content' was specified for height in the TextArea, the area became unresponsive when the content was reduced. These issues have been corrected by setting height to auto instead of 0px while updating the text area height.

SR-D10820 · Issue 482683

RDL checkboxes appear properly in minimized window

Resolved in Pega Version 8.1.6

Checkboxes in RDL were not appearing properly in Microsoft Internet Explorer when the window was minimized if a dynamic layout of type inline quadruple was used. This was traced to the responsive breakpoints of a format overriding the styles for custom checkboxes, and has been resolved by updating the checkbox controls for responsive breakpoints to use a min-width and min-height instead of auto.

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