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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D29416 · Issue 500133

Email template content editors visible when using Smart Investigate

Resolved in Pega Version 8.2.3

When specialized email correspondence templates were used with the Smart Investigate Framework, the correspondence rules did not have all the default values used in visibility conditions. This caused the 'when' rules pzShowSourceOnlyEmailEditor and pzShowBasicEmailEditor to evaluate to false and not display the source stream. To resolve this, UpgradeOnOpen has been added for correspondence rules to set the value for the visibility of rich text editor for source code viewer in order to support the use of custom templates with Smart Investigate Framework.

SR-D15391 · Issue 484922

Add row works as expected when using Embedded Elsewhere with a modal grid

Resolved in Pega Version 8.2.3

When using Embedded Elsewhere, add row was not working on the first attempt for a grid launched inside a modal dialog. Changing the focus then resulted in the added row appearing. This has been resolved by updating the timing for the performInsertAction in the ui_grid JS.

SR-D5413 · Issue 484330

Enhanced returned value handling for using Expand when in collapsible dynamic layout

Resolved in Pega Version 8.2.3

After configuring an 'expand when' condition with the intention that the dynamic layout expands when the user doesn't enter the required field(@hasMessages(Primary)), the dynamic layout was expanded by default even though the "Expanded on load" was not enabled. This was traced to 'expand when' not getting set on refresh due to a different returned value for the condition, and has been corrected.

SR-D17122 · Issue 487598

Updated code to resolve PMS variable errors when using the iframe container

Resolved in Pega Version 8.2.3

After building the iOS application using “Reuse web portal” (under channels & interfaces > layout) and with the default settings application, the Dashboard, My Work, and Pulse sections were not rendered and the error "Can't find variable pms" appeared. This happened only when the iframe container was used, as the pms object (PIMC API) is always injected into top window and does not exists in child windows like iframe embedded in a page. In order to ensure that undefined variable pms does not break the rendering, the code has been updated to use top.pms for all pms occurrences to avoid errors when API is invoked from iframe.

INC-148117 · Issue 608005

Option added to return to same authenticationService after SAML logoff

Resolved in Pega Version 8.6

An enhancement has been added which provides a check box on the Authentication Service ruleform to select the option of redirecting users back to their original authentication service screen after logoff.

INC-161409 · Issue 632726

Added handling for checkbox group to use form tag when field tag is not available

Resolved in Pega Version 8.6

After configuring the Checkbox group component from the UI gallery in one of the sections in an application built on Theme-Cosmos, the configuration worked as expected when creating a new case type, but opening this WorkObject from the Associated cases section on the child case caused behavior issues including being able to select select multiple options instead of a single radio button. Investigation showed this happened when navigating through the work flow under the Perform Harness, but worked as expected when navigating through the Review Harness. This has been resolved by modifying the selectors to target form tag if the fieldset tag is not available.

SR-D15089 · Issue 485329

Handling added for single quotes in custom DateTime controls when using Export to Excel

Resolved in Pega Version 8.2.3

A previously resolved issue with the timezone not being appended to datetime when exporting to Excel if a custom control was used has been further updated to better handle single-quote strings in custom DateTime controls.

INC-137324 · Issue 584918

Corrected tabbing focus when modal flow has 'disable when'

Resolved in Pega Version 8.6

While tabbing through the modal dialog, focus moved to the background screen if there were custom flow action buttons that had a 'disable when' condition. This was caused by the last focusable element being a disabled element, and has been resolved by adding a disabled check in the getLastFocusableElement method that will determine whether element is disabled, and if so it will look for other elements as disabled elements can't be focused.

INC-168837 · Issue 646972

CSRF token updated for use with OKTA login

Resolved in Pega Version 8.7

An issue seen while connecting via OKTA has been resolved by updating the CSRF token validation for use with IDP initiated SSO login.

INC-138243 · Issue 584898

Performance improvement in When parsing

Resolved in Pega Version 8.6

After upgrade, performance issues were seen in the execution of rules with When conditions. This has been resolved by modifying the code to address some inefficiencies in the parsing method.

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