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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-195387 · Issue 681674

HandleResponses updated for use with optimized campaign

Resolved in Pega Version 8.6.3

After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.

INC-204682 · Issue 695705

HandleResponses updated for use with optimized campaign

Resolved in Pega Version 8.6.3

After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.

SR-D26785 · Issue 496445

Corrected error when persisting temporary work object

Resolved in Pega Version 8.4

When persisting a temporary work object using the Persist case shape, the internal assignment handle was not updated to include the work object's ID. Subsequent attempts to access the internal assignment (such as the "Edit" button on the Review Harness) resulted in errors. Investigation showed that when a temporary case was persisted, pyInternalAssignmentHandle was not getting recalculated after pzInsKey was updated. To resolve this, the configuration on the edit button has been modified to use .pxFlow(pzInternalCaseFlow).pxAssignmentKey which is what pyInternalAssignmentHandle declare expression was also returning.

SR-D26785 · Issue 495892

Corrected error when persisting temporary work object

Resolved in Pega Version 8.2.4

When persisting a temporary work object using the Persist case shape, the internal assignment handle was not updated to include the work object's ID. Subsequent attempts to access the internal assignment (such as the "Edit" button on the Review Harness) resulted in errors. Investigation showed that when a temporary case was persisted, pyInternalAssignmentHandle was not getting recalculated after pzInsKey was updated. To resolve this, the configuration on the edit button has been modified to use .pxFlow(pzInternalCaseFlow).pxAssignmentKey which is what pyInternalAssignmentHandle declare expression was also returning.

SR-D47583 · Issue 518040

IsMobile 'when' configurations are properly displayed in mashup preview

Resolved in Pega Version 8.4

Given two layouts configured based on the 'when' rule pyIsMobile, the mashup preview did not work in the mobile form factor. This was only an issue with App Studio preview of a mashup and did not have an impact on the enduser use of the mashup, and the same mashup code viewed on mobile/desktop worked as expected. Investigation showed that the 'when' rule was evaluated correctly for the application level, but in mashup it was evaluated to false even when opened in mobile view from App studio. The Rule-Utility-Functionchecks to see if an overridden useragent has been specified and if it has, then it uses it for the preview in App Studio, however in mashup the userAgentDetails did not contain any of the satisfying conditions under which the condition might be returned as false. The issue in this case was traced to the Rule-Utility-Functionneeding to handle the scenario of Mashup Preview by checking if the thread was from the mashup preview, and that has been implemented.

INC-180184 · Issue 665091

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.7

After upgrade, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

INC-165992 · Issue 657691

Table Filter save uses correct harness

Resolved in Pega Version 8.7

After creating a new view for table and then relaunching the portal or switching between tabs, the created views were not visible. Investigation showed that the views were saved under the incorrect pycaseworker harness on initial load, causing them to not be visible when returning from the switch and using the correct pyCWPortalContent harness. This has been resolved with the addition of the new parameter innerHarnessName to get the harness name when creating a personalization instance.

INC-173760 · Issue 658069

Table Filter save uses correct harness

Resolved in Pega Version 8.7

After creating a new view for table and then relaunching the portal or switching between tabs, the created views were not visible. Investigation showed that the views were saved under the incorrect pycaseworker harness on initial load, causing them to not be visible when returning from the switch and using the correct pyCWPortalContent harness. This has been resolved with the addition of the new parameter innerHarnessName to get the harness name when creating a personalization instance.

SR-D27687 · Issue 500054

Mashup Export to Excel works on first use

Resolved in Pega Version 8.4

If a report was opened from Mashup and exported to Excel, only one record was given regardless of the actual size of the report. If the mashup main page was refreshed, the open and export process worked correctly. This has been corrected by adding a call to pzSetQueryDefaults in pzRDExportWrapper when the requestor is initialized for Mashup.

SR-D47414 · Issue 513078

"Use null if empty" checkbox honored for GetSelectValues

Resolved in Pega Version 8.4

When Report Definition rule uses parameters as a value for filter criteria, a moderate performance warning was generated: ''Some of your filters are using a parameter with the "Use null if empty" option NOT selected. Please ensure that you do pass the parameter. Otherwise, the filter will be dropped entirely and execution of the report will result in very poor performance. If you do not want this behavior, select the "Use null if empty" option.'' When the "Use null if empty" checkbox was selected as suggested, the "Select values" button gave an empty list of possible values. This was traced to refactoring work done on Select Values which changed it to be backed by a Report Definition and Grid instead of a List View: the option was intended to be only temporarily disabled, but was missed. To correct this, the activity pzGetSelectValues has been updated to honor the checkbox and appropriately disable the "Use null if empty" option on the selected filter on the temporary copy of the report definition before it is executed.

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