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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D45527 · Issue 512326

Corrected comma in chat appearing as ',null,'

Resolved in Pega Version 8.4

When a comma was sent in chat, it appeared as ",null,". For example, " I am applying the loan now,null, thanks ". Investigation showed that this was caused by Pega code that was overriding a JSON parse native API, and it has been resolved by removing the override and handling the Pega parse via a different API.

INC-178872 · Issue 668306

Added handling for silent save fail with invalid cache

Resolved in Pega Version 8.7

When Commit threw an exception, the Save button from rule form did not catch it and returned no errors even though the save failed. Investigation found this could occur on systems with invalid caches, and a try-catch has been added to handle an exception occurring in a Java step that should not stop future processing.

INC-231847 · Issue 737405

DSS added to control validation of hidden fields

Resolved in Pega Version 8.8

When required fields are in hidden format, a client side validation error may be thrown on submit. To address this, a DSS has been added to control whether or not hidden fields are validated. By default "validateHiddenField" will be true and the fields will be validated; changing this to false will skip the validation of hidden fields.

INC-233462 · Issue 739542

DSS added to control validation of hidden fields

Resolved in Pega Version 8.8

When required fields are in hidden format, a client side validation error may be thrown on submit. To address this, a DSS has been added to control whether or not hidden fields are validated. By default "validateHiddenField" will be true and the fields will be validated; changing this to false will skip the validation of hidden fields.

INC-161463 · Issue 638003

Case Dependency corrected for different access groups

Resolved in Pega Version 8.7

Creating a queue item as part of the case dependency was not working as expected when the access groups of the dependent cases were different. Investigation showed that in this scenario, the logic was looping differently and the DependencyList page in pxCheckFlowDependencies was getting removed. To resolve this, the DependencyList page has been moved so it is processed inside the DependencyList.pxResults loop.

INC-154254 · Issue 674945

Correct Email Bot training text highlighted

Resolved in Pega Version 8.7

When a piece of text was selected and tagged against an entity while training the Email Bot, the entity selection was misplaced and partially covered the actual text selected. The incorrect selection was then carried forward to the training data spreadsheet. To resolve this, rule changes have been made that will update HTML entities to HTML encoded forms.

INC-193727 · Issue 679111

Entity mapping order updated for email bot

Resolved in Pega Version 8.7

Issues were seen with the entity mapping functionality in Email bot, especially when mapping email headers like subject, from (email) etc. to case properties. This was an issue with the order in which the entities were mapped ,and has been resolved with an update that will map entities which are configured in the channel first and then mapping the rest.

INC-178923 · Issue 660885

Resolved startup error related to business calendar object

Resolved in Pega Version 8.7

An error recorded in the log file when the server started was traced to a cache update that removed the old business calendar object and added the new business calendar object to the business cal list. This has been resolved by updating the system to replace the business calendar object instead of removing the old one from the cache first.

SR-D27041 · Issue 499048

Manual value group addition support available

Resolved in Pega Version 8.4

In a test case created for a data transform containing a value group property, that value group property could be added by clicking the + sign in the left pane of the test case, but a value group property could not be added manually by clicking the add row button. This has been resolved by adding support for manually adding value list/value groups. The activity steps which were using @java function have also now been replaced with a getproperty function.

SR-D36591 · Issue 507537

Kafka producer message size made configurable

Resolved in Pega Version 8.2.4

Kafka producer was using a default max message size setting of 1.3Mb while the Kafka broker max message size was set to 5Mb. This caused large processing queues to eventually throw errors indicating a scheduler.JobExecutionException related to "There was a problem saving an instance of class System-Message-QueueProcessor-DelayedItem". To correct this, a producer message size configuration option has been added along with additional logging for the KafkaSaveOperation.

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