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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D71105 · Issue 532191

Corrected error when using CharCounter in non-template mode

Resolved in Pega Version 8.4

An error message was generated when trying to save a section with the TextArea's Display CharCounter set to True. This was traced to an error in the remaining character count span generation for non template mode and has been corrected.

INC-144566 · Issue 600855

User lookup list correctly populated when using # tag

Resolved in Pega Version 8.6

When typing '#ANewTag @' in Pulse, the user lookup list was not shown. Using '#ExistingTag @' worked as expected. This was a missed use case in work done to improve the performance of pzJquerymentionsInput by restricting REST calls, and has been resolved.

INC-154855 · Issue 616001

Updated expression handling when not using client side validation

Resolved in Pega Version 8.6

After upgrade, a declare expression used to calculate the end date when creating a schedule case was not populating the result. This was traced to a missed use case for evaluating expressions when 'Enable client side validation' is unchecked, and has been resolved.

INC-195519 · Issue 698496

Support added for using CFW when Pega server is unavailable

Resolved in Pega Version 8.5.6

Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.

INC-195511 · Issue 693218

Check added for child join class when using ABAC

Resolved in Pega Version 8.5.6

When a join was applied on a report definition and the same join class had a child class to which ABAC was applied (for some property eg., isABC), an "invalidreference" exception (isABC) was generated. This was traced to the system taking into account the child class of the join class while running the report, and has been resolved by adding a check to handle this scenario.

SR-D38492 · Issue 505490

Batching now enabled when using IH Summary shape in substrategies

Resolved in Pega Version 8.4

Batching was not being enabled when using IH Summary shape in substrategies. This was traced to the IH_SUMMARY_CACHE field not automatically being passed to sub-strategies, and has been corrected.

SR-D33227 · Issue 510826

Check added for lock expiration when using Save for Default locking

Resolved in Pega Version 8.4

With the default case locking policy, during the process from creating a Case Object to Submit it was possible for multiple users to edit and save the same work object if the lock expired for the original user. No warnings appeared. To resolve this, handling has been added for a lock expiration scenario: previously, Save for Default locking was not considered. This has now been updated with a check that will evaluate whether or not the lock is gone before attempting to save.

SR-D39003 · Issue 505998

Threads will be updated to maintain assembly context when using Static Assembler

Resolved in Pega Version 8.4

When running the Static Assembler utility from UI, the assembler process completed successfully but the PegaRULES.log was flooded with the FATAL exception "Usage error - next Executable not based on current". This error was generated from com.pega.pegarules.session.internal.mgmt.Executable constructor, and indicated an issue with the thread context being different from the assembly context. To resolve this, the system has been modified to update the context of thread to what is expected as assembly context.

SR-D42456 · Issue 510958

Case status correctly updated when using RDA

Resolved in Pega Version 8.4

When a Assignment was routed to a work queue and Flow Action post processing was set to trigger an RDA Automation to update some case property, an error appeared saying there was no data available on the Page and the case status was not updated when it moved to the next stage. This was an issue with case status not being correctly updated when using robotic automation, and has been resolved.

SR-D28869 · Issue 499317

Resolved Tooltip not relaunching after hide when using autocomplete controls

Resolved in Pega Version 8.4

When a tooltip was configured with SmartInfo and 'Auto-dismiss on hover away' was not checked, the tooltip disappeared when an autocomplete control was clicked and could not be reopened afterwards. The tooltip behaved as expected when it used input text control. This behavior was traced to autocomplete controls being set to hide all other active popovers because autocomplete results are displayed in a popover and only one active popover can exist on the DOM. However, it was seen that the tooltip's Smartinfo popover status was still active even though it was hidden, which is why it could not be launched again. To resolve this, when an autocomplete control is clicked, any active popovers being hidden will also be marked as inactive.

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