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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-185727 · Issue 668210

Updated replica management for search clusters

Resolved in Pega Version 8.6.3

When using a cluster with two Universal nodes in the cluster, a daily restart process where the second node was not started until the first was fully up resulted in Search initialization failing for the first node while becoming active on the second node. This was traced to the methods used in increasing and decreasing replicas. This has been resolved by revising the handling of ElasticSearch node lifecycle and replicas through a new option "Dindex.searchNodeCount " which includes a specification for the number of expected search nodes. If this option is not present, the old method will be used.

INC-153849 · Issue 641923

Updated replica management for search clusters

Resolved in Pega Version 8.6.3

When using a cluster with two Universal nodes in the cluster, a daily restart process where the second node was not started until the first was fully up resulted in Search initialization failing for the first node while becoming active on the second node. This was traced to the methods used in increasing and decreasing replicas. This has been resolved by revising the handling of ElasticSearch node lifecycle and replicas through a new option "Dindex.searchNodeCount " which includes a specification for the number of expected search nodes. If this option is not present, the old method will be used.

SR-D85228 · Issue 548200

Focus retained after cascading dropdown selection in IE11

Resolved in Pega Version 8.5

Given two DropDown fields sourced with data pages where the first dropdown value was passed as a parameter to the second dropdown source data page, at run time using IE11, If the first dropdown field value was selected using the tab key, the focus shifted to the second drop down field and was immediately lost. Pressing the tab key again set focus to the top of the window. This has been resolved by updating the system to retain focus upon cascading dropdown refresh when using IE11.

SR-D64694 · Issue 533962

Check added for Turkish locale in Firefox

Resolved in Pega Version 8.5

When using Firefox in the Turkish locale, attempting to open worklist subsets or edit tables in a modal dialogue caused the browser to hang. This was traced to the character conversion process in the browser and has been resolved with the addition of a check.

INC-198029 · Issue 695563

Check added for empty SendAs in MSGraph

Resolved in Pega Version 8.6.3

When using MSGraph, logging showed the errors "Could not parse the address into InternetAddress Objects, falling back to parse with the regex" and "Unable to use the configured "Send As" email address from Records. Will fall back to 'first' recipient of incoming email." This has been resolved by adding a check for a blank SendAs field.

INC-198029 · Issue 695562

Check added for empty SendAs in MSGraph

Resolved in Pega Version 8.7.1

When using MSGraph, logging showed the errors "Could not parse the address into InternetAddress Objects, falling back to parse with the regex" and "Unable to use the configured "Send As" email address from Records. Will fall back to 'first' recipient of incoming email." This has been resolved by adding a check for a blank SendAs field.

SR-D26784 · Issue 507135

Check added to ensure client side validation checkbox is honored in Case Worker portal

Resolved in Pega Version 8.2.4

When the "Enable client side validation" checkbox on the Perform harness was unchecked, the validation was still firing when using a tab out on the Case Worker portal. The validation did not fire on tab out in the Case Manager portal, and both portals worked as expected on Submit. This was traced to the validation being fired without checking the value of the bClientValidation property. To resolve this, a check has been added to ensure the validation is fired only when it is set to true.

SR-D86429 · Issue 551372

Badge text Control Format supports declare expression target

Resolved in Pega Version 8.5

In the user screen, some properties are shown in 'Text' control with 'Badge text' control format. When the value of this property was set in Data Transform, it appeared correctly. When the property value was set in Declare Expression, no background color was set. This was traced to a missed use case in the implementation work for vtable, which resulted in the control format mentioned in presentation tab of control not being applied on markup when the property was a declare expression target. This has been corrected.

INC-197116 · Issue 684955

Handling updated for migrated cases

Resolved in Pega Version 8.7

When performing a contact search in an interaction case that was migrated from an earlier version, clicking the Add Task button generated an exception when executing pzSendFeedbackToNLP(step 9) > pzFindTopicModel. This was traced to an unnecessarily call to pzMigrateInteractionCases each time a migrated case was opened, and has been resolved by updating the system to use JumpToLaterStep in Step1 of pzCheckAndMigrateInteractionCases to avoid calling MigrateCase again.

INC-197116 · Issue 684956

Handling updated for migrated cases

Resolved in Pega Version 8.6.3

When performing a contact search in an interaction case that was migrated from an earlier version, clicking the Add Task button generated an exception when executing pzSendFeedbackToNLP(step 9) > pzFindTopicModel. This was traced to an unnecessarily call to pzMigrateInteractionCases each time a migrated case was opened, and has been resolved by updating the system to use JumpToLaterStep in Step1 of pzCheckAndMigrateInteractionCases to avoid calling MigrateCase again.

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