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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D65112 · Issue 541149

Added support for imported rules to populate bixreportpage

Resolved in Pega Version 8.5

Extract rules were not holding the filter criteria after upgrade while performing save-as (for the first time) of the imported rules from the previous version. Criteria were held when the filters were created in the new version. This was caused by BIX extracts created in earlier releases (7.x) not having bixreportpage included. When an environment was upgraded to 8.x versions, opening an extract required the bixreportpage to be populated with RD metadata including the filters defined in the actual extract. Although the filters from the original extract were converted to filters that are acceptable by ReportDefinition, they were not being added to bixreportpage on opening the extract. To resolve this, the system has been updated to copy the filters back to bixreportpage on opening the extract in the upgraded environment.

SR-D18853 · Issue 503275

Visibility on client check removed to enable Pulse on click

Resolved in Pega Version 8.2.4

When Pulse was configured on click of a icon, the comment section was not visible. Investigation showed that at the time of DOM load, pyMessage property was not available in the DOM because 'Run visibility condition on client' was checked by default. Visibility on client checks have been removed to resolve this issue.

INC-170130 · Issue 643776

Null check added for debug logging pointer error

Resolved in Pega Version 8.7

When DEBUG logging was enabled on the class 'com.pega.pegarules.session.internal.mgmt.base.AbstractPageDirectory', system restart resulted in the node failing to startup with a null pointer error in a debug block of this class. A null check has been added to resolve this.

INC-182423 · Issue 691800

Pull to refresh disabled during case submission

Resolved in Pega Version 8.6.3

Triggering a refresh (swipe down) on mobile while the spinning loading indicator was shown resulted in the error 'This action is not allowed' instead of being able to view the case. This has been resolved by disabling pull to refresh when there is any background network activity in progress.

INC-182423 · Issue 691799

Pull to refresh disabled during case submission

Resolved in Pega Version 8.7.1

Triggering a refresh (swipe down) on mobile while the spinning loading indicator was shown resulted in the error 'This action is not allowed' instead of being able to view the case. This has been resolved by disabling pull to refresh when there is any background network activity in progress.

SR-D68572 · Issue 543004

Added check for duplicate attachment names with S3

Resolved in Pega Version 8.5

S3 Storage does not allow duplicate file names, but the AttachContent function was allowing duplicate file attachments. Due to this, the sync was failing to attach on the server and the message was never communicated to the client. This has been resolved by adding a check for duplicate file names when the storage is repository.

SR-D57629 · Issue 532492

Navigation sub menu shows all options

Resolved in Pega Version 8.5

The switch app menu was running off the bottom of the screen, and using arrow keys to navigate it caused the whole portal to jump up. This was traced to the sub-menu style attribute 'top' being changed to '0' if it was given a negative value. To resolve this, a condition was added to check whether the rendering sub-menu height is greater than viewport, and adjust the top attribute value accordingly.

SR-D37290 · Issue 506284

Null check added to ensure value "yyyyMMdd" displays correctly in DateTime Input

Resolved in Pega Version 8.2.4

An issue where the input value "yyyyMMdd" was not displayed correctly in a DateTime input field was traced to moment.calendar returning invalid formatting when executed on a null property. To resolve this, a check has been added to assess whether the datetimeframe has any properties or not.

INC-183960 · Issue 674381

Cases Created through email bots remains searchable

Resolved in Pega Version 8.7

When a case was created through Email Bot, the delete attachment link in pzCreateTriageWork activity was triggering a delete event in incremental indexing that removed the main work object. This has been resolved by adding a condition check in the SearchIncrementalIndexNotifier class for the link page, and the work object will be updated instead of deleted.

INC-174921 · Issue 652322

Client Side required validation applied to dropdown Date field

Resolved in Pega Version 8.7

The mandatory validation on submit of the screenflow screen was not being triggered even though 'Required' was configured on the Date field. This was traced to the validation being applied to a hidden field when the date time control is configured in dropdown mode, and has been resolved by adding a condition for validating this configuration.

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