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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-182152 · Issue 667395

Special character handling updated for export MapValue to Excel

Resolved in Pega Version 8.6.3

The Excel download was failing when the Row/Column definition or column configuration of a map value contained an equals sign (=) or < > brackets inside quotation marks. This has been resolved by adding an update that will evaluate the comparator value at the start of the row condition value, and row condition value and row condition operator will be set separately.

INC-182381 · Issue 664455

Updated dedicated index reindexing check

Resolved in Pega Version 8.6.3

Attempts to reindex were not successful after a dedicated index failed with the error "Not enough active shards for index work to meet write consistency of quorum". This has been resolved by updating the system to validate the cluster state for the dedicated index name instead of the work index name when performing a dedicated index Reindex.

INC-182245 · Issue 664456

Updated dedicated index reindexing check

Resolved in Pega Version 8.7.1

Attempts to reindex were not successful after a dedicated index failed with the error "Not enough active shards for index work to meet write consistency of quorum". This has been resolved by updating the system to validate the cluster state for the dedicated index name instead of the work index name when performing a dedicated index Reindex.

SR-D73260 · Issue 536891

Multiselect control support for offline-enabled iOS app

Resolved in Pega Version 8.5

After a custom mobile application for iOS was built and was running on iPad for an offline-enabled user adding a multiselect control into a section as part a flow caused the screen to hang when a save or submit was performed. This has been resolved by enhancing support for offline multiselect submit with the addition of pzpega_ui_template_multiselect_capsule to offline static bundle.

INC-201739 · Issue 694505

Switch from Pega base64 utility to java.util.Base64.getEncoder

Resolved in Pega Version 8.6.3

An on-premises Web Application Firewall (WAF) was interpreting the characters "%0a" in the Pega auto-generated URL as an "HTTP Response Splitting" attack. As a result communications were intercepted and a 403-error screen was shown. In addition, the characters %250A were interpreted as LF (line feed) or \n in the refreshFor hash generation. To resolve this, an update has been made to use java.util.Base64.getEncoder().encodeToString instead of the Pega base64 utility.

SR-D83060 · Issue 547919

Repaired History class report column sorting

Resolved in Pega Version 8.5

Attempting to sort any of the columns in a report using the History class did not render the results and the error "Cannot render the section" appeared. Tracer showed a Fail status for some OOTB activities with the message "java.lang.StringIndexOutOfBoundsException". Investigation showed the logic in pzMergeAutoGenForProp activity was failing because the pyIsFunction property was not set on the UIField pages for function columns. To resolve this, the logic for pzMergeAutoGenForProp has been modified to get pyIsFunction from the field name.

INC-162649 · Issue 639400

DSS added for handling missing attachments

Resolved in Pega Version 8.7

When an S3 repository was configured as storage, some cases were not coming up in search and exception errors were seen in logs for a deleted attachment after every system restart/re-indexing of the search. Investigation showed these case objects were in the broken queue for pyFTSIncrementalIndexer due to a null pointer error encountered when indexing the attachment, and that the attachments were available in the repository but could not be read from the attachment repository during indexing. To resolve this, a new DSS setting has been added which allows selecting one of two behaviors: * Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = true : broken item is generated, but with a meaningful error message. This is the default behavior * Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = false: case is indexed, but without the problematic attachment. Error message is printed out to the logs.

SR-D37757 · Issue 507967

Pulse delete icon repaired

Resolved in Pega Version 8.2.4

After upgrade, it was no longer possible to delete one's own comment in Pulse. This was traced to the section pzDeleteMessage having two dynamic layouts with icon as image configured. During runtime, this section was present in the DOM yet the icons were not visible when the conditions configured were returned as true. This was caused by an error in the generated java for the layout, and has been corrected.

INC-190819 · Issue 681999

Wrapper added to set correct bulk transfer context

Resolved in Pega Version 8.7

Bulk transfer was not working as expected when transferring an assignment from a flow defined in data class. Investigation showed the bulk transfer UI was getting picked from work- class while the post processing was running under data class context: this has been resolved by creating a wrapper activity in baseclass to call the post processing activity Work- .

INC-179722 · Issue 659280

Added handling for legacy HTML formatting in Email Manager Bot

Resolved in Pega Version 8.7

When implementing Email Manager Bot features, pyBody fields were removing the additional spaces and causing the NLP model to not extract the correct data. Investigation showed HTML formatting from older version of Microsoft Outlook created nbsp; instead of space. This has been resolved by ensuring nbsp is replaced with spaces before calling JSoup clean.

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