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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-218145 · Issue 715678

DSS introduced to control DSM clipboard page serialization

Resolved in Pega Version 8.7.3

When using a Kafka dataset to consume a message from an external topic that had an attribute name with a special character contained in a page list structure, using a JSON data transform for the mapping in a realtime dataflow resulted in the error "Exception in stage: KafkaDS; LegacyModelAspectInvokableRuleContainer.invoke-Exception encountered a :java.lang.UnsupportedOperationException." To resolve this, a new DSS dataset/CLASS_NAME/DATASET_NAME/JSONDataTransform/deserialization/useDSMPage has been introduced. When the value is set to true, the process will follow the previous behavior of DSM clipboard pages being generated when Kafka records are deserialized using JSON data transform. When the value is set to false, the JSON data transform will generate regular clipboard pages and convert them later to DSM clipboard pages. This would avoid errors when a JSON data transform calls methods from the Clipboard API that are not implemented by DSM pages. This DSS is set per data set instance. CLASS_NAME and DATASET_NAME are placeholders which should be replaced by data set's pyClassName and pyPurpose property values. In addition, a similar DSS, dataset/CLASS_NAME/DATASET_NAME/JSONDataTransform/serialization/useDSMPage, has been introduced for serialization.

INC-164429 · Issue 633222

Map address control works in read only view

Resolved in Pega Version 8.7

The pyTrackingMap control was not showing position when used in read-only mode. This was traced to a missed use case, and was caused by the property handle being considered in order to get the value of the current address, but in the case of read-only the property handle was empty and the address field was considered. To resolve this, in case of a read-only track map, the addressproperty value will be considered instead of the property handle.

INC-178834 · Issue 660425

RDA support added for Citrix XenApp

Resolved in Pega Version 8.7

Robot Runtime was not working in a Citrix XenApp environment when using the JWT token generated by the D_pxRoboticJWTToken data page to identify the user. This has been resolved by updating the scope of the datapage D_pxRoboticJWTToken from node level to requestor, which will allow the user information in the JWT token to be passed to the routing service and support the use of RDA in Citrix environments.

INC-169545 · Issue 649519

Localization updated for decimal slider

Resolved in Pega Version 8.7

When using the Indonesian locale, selecting the range on a slider which allowed selection of a decimal / double value that was then displayed in another textbox caused the value to increase incrementally and the slider always showed the end max. Investigation showed that this was caused by the handling of the comma decimal separator used in Indonesia, and has been resolved by updating the handling to ensure the slider value is converted to the respective locale.

INC-196313 · Issue 688605

Added pause after Library Extraction to ensure Rule-Utility-Functions are present

Resolved in Pega Version 8.7

After upgrade from Pega 7 to Pega 8, nodes were not starting and the error "pub.context.InitializationFailedError: PRNodeImpl init failed" appeared. This was traced to an issue with the pzSharedTenant rule: when pzSharedTenant (Rule Access When) is assembled by the system, it uses the compareTwoValues Rule-Utility-Function. If the system is not able to find the correct version of compareTwoValues, it adds an UnresolvedAssemblyError in the assembly of the pzSharedTenant, causing the startup failure. This has been resolved by adding an await call after the LibraryExtraction task to wait for it to complete. This wait will ensure that the library extraction task completes before starting the search task which uses Rule-Utility-Functions

INC-175707 · Issue 655347

Multi-level strategy gives correct rules during Batch run

Resolved in Pega Version 8.7

When using a nested page structure with multi-level strategies that loop through each page and process the customer, a customer with two linked customers A and B had the results of A overridden by B during Batch Processing while single case canvas testing showed the correct results. This was caused by the DSM clipboard page method of carrying the parent page info not supporting the re-use of pages, and has been resolved by adding an enhancement that will sanitize the strategy stage processor to ensure the correct page reference is used.

INC-153849 · Issue 641925

Updated replica management for search clusters

Resolved in Pega Version 8.7

When using a cluster with two Universal nodes in the cluster, a daily restart process where the second node was not started until the first was fully up resulted in Search initialization failing for the first node while becoming active on the second node. This was traced to the methods used in increasing and decreasing replicas. This has been resolved by revising the handling of ElasticSearch node lifecycle and replicas through a new option "Dindex.searchNodeCount " which includes a specification for the number of expected search nodes. If this option is not present, the old method will be used.

INC-185727 · Issue 668211

Updated replica management for search clusters

Resolved in Pega Version 8.7

When using a cluster with two Universal nodes in the cluster, a daily restart process where the second node was not started until the first was fully up resulted in Search initialization failing for the first node while becoming active on the second node. This was traced to the methods used in increasing and decreasing replicas. This has been resolved by revising the handling of ElasticSearch node lifecycle and replicas through a new option "Dindex.searchNodeCount " which includes a specification for the number of expected search nodes. If this option is not present, the old method will be used.

SR-D26784 · Issue 507135

Check added to ensure client side validation checkbox is honored in Case Worker portal

Resolved in Pega Version 8.2.4

When the "Enable client side validation" checkbox on the Perform harness was unchecked, the validation was still firing when using a tab out on the Case Worker portal. The validation did not fire on tab out in the Case Manager portal, and both portals worked as expected on Submit. This was traced to the validation being fired without checking the value of the bClientValidation property. To resolve this, a check has been added to ensure the validation is fired only when it is set to true.

INC-197116 · Issue 684955

Handling updated for migrated cases

Resolved in Pega Version 8.7

When performing a contact search in an interaction case that was migrated from an earlier version, clicking the Add Task button generated an exception when executing pzSendFeedbackToNLP(step 9) > pzFindTopicModel. This was traced to an unnecessarily call to pzMigrateInteractionCases each time a migrated case was opened, and has been resolved by updating the system to use JumpToLaterStep in Step1 of pzCheckAndMigrateInteractionCases to avoid calling MigrateCase again.

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