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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-157448 · Issue 638922

Latitude and longitude populated for CreateWork history

Resolved in Pega Version 8.4.5

After enabling geo location in the casetype rule, when the case was created using the Create menu option from either Dev studio or Manager portal the Latitude and longitude values were set on the pxRequestor page and were available in the Case Audit history in the Map control. When the same case was created using CreateWork action configured on a button, it did not log the latitude and longitude values in the case Audit history. Investigation showed this was caused by a 'when' condition in the AddWorkHistory activity which checks the requestor page for latitude value and which had a null value when a createWork action was used to create the case. To correct this, the template metadata of the form will be populated with latitude and longitude values from pxRequestor page to be used in the latitude and longitude hidden fields.

INC-157448 · Issue 638925

Latitude and longitude populated for CreateWork history

Resolved in Pega Version 8.7

After enabling geo location in the casetype rule, when the case was created using the Create menu option from either Dev studio or Manager portal the Latitude and longitude values were set on the pxRequestor page and were available in the Case Audit history in the Map control. When the same case was created using CreateWork action configured on a button, it did not log the latitude and longitude values in the case Audit history. Investigation showed this was caused by a 'when' condition in the AddWorkHistory activity which checks the requestor page for latitude value and which had a null value when a createWork action was used to create the case. To correct this, the template metadata of the form will be populated with latitude and longitude values from pxRequestor page to be used in the latitude and longitude hidden fields.

INC-167388 · Issue 651309

Values treated as strings for offline data transform concatenate

Resolved in Pega Version 8.7

When using a Data Transform to construct a URL using multiple properties that contain values with a leading or trailing "0", the "0" was trimmed when the corresponding mobile JS code was generated using pega.process.expression.getValue("pyWorkPage.PlanData.SegmentID", "pyWorkPage.PlanData") . This was traced to the offline property type assuming that any numbers-only string should be treated as a number, so the data transform concatenate was converting “0001” to 1. To resolve this, the value will be treated as a string when being evaluated in an offline data transform.

INC-184729 · Issue 669741

Pinning document to space correctly generates thumbnail

Resolved in Pega Version 8.7

When pinning a document to a space using the standard document repository tile, the resulting pin did not have an image corresponding to it. The process worked properly when pinning a document directly from the space itself. This was a missed use case and has been resolved by adding an update to set the pyImage of the document while pinning the space.

INC-156826 · Issue 625436

Logic updated for adding new child/sibling to hierarchical paginated tree/grid

Resolved in Pega Version 8.4.5

When using a hierarchical table with pagination enabled, navigating to the last page and attempting to add a new child or sibling produced unexpected results. Navigating to the last row, selecting child, and clicking 'add sibling' caused a new row to be added. Adding a child caused the child elements to be added on top instead of at the bottom. This was a missed use case for adding a child/sibling when using a paginated tree/tree grid, and has been resolved.

INC-179478 · Issue 662927

Handling updated for progressive load on scroll in repeating dynamic layers

Resolved in Pega Version 8.7

When using progressive load on scroll on a repeating dynamic layout with a bar graph control, the bar which was loaded earlier was being removed during scrolling and only the current page's bar graph was displayed. This was traced to the page load and refresh handling in repeating dynamic layers, and has been resolved by modifying the logic to use a partial-refresh when appropriate.

INC-182375 · Issue 664344

Report filter description correctly displayed

Resolved in Pega Version 8.7

When a function alias was used in the filter of a report definition without the caption and with some value assigned, the FilterName was not getting displayed when the report was run. This has been resolved by updating RRFilters_Logic.

INC-170918 · Issue 653216

DateTime property handling revised for future date with daylight savings time

Resolved in Pega Version 8.7

A DateTime property was changing each time the local action refreshed. Investigation showed this was a missed use case related to recent work to correct an issue with a 1 day discrepancy for non-template DateTime. The previous update to use the default time zone when generating markup in non-template for the date property while the datetime property uses the server time zone has been further refined to handle formatting the date time when the year is greater than 2037 and combined with daylight savings time. This will be resolved by setting the correct date before returning the moment object if the year is greater than 2037 for the date time control using display mode as date.

INC-175994 · Issue 667482

Removed redundant Microsoft Outlook email interaction chain

Resolved in Pega Version 8.7

When opening an email interaction case, the email editor user interface area showed the complete email chain of the email for every new message that came in related to the case. This was traced to the difference in the selectors that various email clients use to construct a response to an email with email history in it, and has been resolved by updating the selectors for Microsoft Outlook in pyRichTextEmailHistorySelector so no conversation is repeated when using that client.

INC-183822 · Issue 667502

Filename with non-ASCII characters normalized for Apple Safari upload

Resolved in Pega Version 8.7

When using the Apple Safari browser, attaching a file name that contained Japanese characters resulted in an "attachment doesn't exist" error message when trying to open it again. This was caused by the special characters in the FileName for the Data/Query string not being encoded during the file upload, and has been resolved by updating the UploadFileToADocument activity to normalize the FileName if the Safari Browser is being used.

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