Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D23906 · Issue 501993

Case status correctly updated when using RDA

Resolved in Pega Version 8.3.1

When a Assignment was routed to a work queue, and Flow Action post processing was set to trigger an RDA Automation to update some case property, an error appeared saying there was no data available on the Page and the case status was not updated when it moved to the next stage. This was an issue with case status not being correctly updated when using robotic automation, and has been resolved.

SR-D28869 · Issue 499315

Resolved Tooltip not relaunching after hide when using autocomplete controls

Resolved in Pega Version 8.3.1

When a tooltip was configured with SmartInfo and 'Auto-dismiss on hover away' was not checked, the tooltip disappeared when an autocomplete control was clicked and could not be reopened afterwards. The tooltip behaved as expected when it used input text control. This behavior was traced to autocomplete controls being set to hide all other active popovers because autocomplete results are displayed in a popover and only one active popover can exist on the DOM. However, it was seen that the tooltip's Smartinfo popover status was still active even though it was hidden, which is why it could not be launched again. To resolve this, when an autocomplete control is clicked, any active popovers being hidden will also be marked as inactive.

INC-132191 · Issue 582550

Option added to return to same authenticationService after SAML logoff

Resolved in Pega Version 8.5.2

An enhancement has been added which provides a check box on the Authentication Service ruleform to select the option of redirecting users back to their original authentication service screen after logoff.

INC-168837 · Issue 646972

CSRF token updated for use with OKTA login

Resolved in Pega Version 8.7

An issue seen while connecting via OKTA has been resolved by updating the CSRF token validation for use with IDP initiated SSO login.

INC-138243 · Issue 584897

Performance improvement in When parsing

Resolved in Pega Version 8.5.2

After upgrade, performance issues were seen in the execution of rules with When conditions. This has been resolved by modifying the code to address some inefficiencies in the parsing method.

INC-192464 · Issue 681751

PackageComponent updated for use with repositories

Resolved in Pega Version 8.7

Exporting a zip file created by the Component wizard to a repository resulted in an error, however the same process worked as expected when the zip file was created by the Product wizard. Investigation showed that pxPackageComponent was not kept up to date with new metadata requirements for Artifactory export. This has been resolved by modifying pxPackageComponent step 7 to set Param.ArtifactType to "component" and Param.ArtifactName to [component name]_[component version]. A privilege check has also been added to zipMoveExport.

SR-D21569 · Issue 491702

PUT and WHEN support added for REST

Resolved in Pega Version 8.3.1

Data layer rules in Pega were not getting generated through the Wizard- ‘Create Rest Integration’ when invoking the Rest service though the PUT method. This has been resolved by adding support for PUT and DELETE in pypresentdatapageoptions.

INC-196414 · Issue 684238

OAuth token refreshed when revoked on source

Resolved in Pega Version 8.7

When an OAuth token was used to authorize the APIs in the system, revoking the token at the source, i.e. from the Service side, did not automatically refresh the token and a logoff/logon was required before a fresh token was generated. This has been resolved by adding an update to explicitly purge revoked tokens.

INC-178417 · Issue 670114

Flag reset added for grid with 'Expand When'

Resolved in Pega Version 8.7

A grid using an 'Expand When' condition worked as expected when the condition was true, but once expanded the grid did not collapse if the expand condition was changed to false even if a section/harness refresh was performed. This has been resolved by adding an update which will reset the flag when the result of 'Expand When' is false.

INC-137882 · Issue 599139

Hazelcast will be used to determine node presence

Resolved in Pega Version 8.5.2

When calling logoff from the end user portal, sporadic PresenceStandardLifeCycleListener exceptions were seen during high load periods. This was traced to changes made in the Service Discovery behavior: when there is an issue with the node and heartbeats are missed, the node goes to Safe Mode. This caused the topology to change and trigger clearing off presence sessions, but the node still received service requests and this issue was seen. To resolve this, an updated has been made so the system will rely on the Hazelcast listener instead of service discovery to determine whether a node has left.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us