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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D19299 · Issue 511322

Support added for calling Export to Excel directly from RD

Resolved in Pega Version 8.3.1

When using Export to Excel directly from a report definition, a date column specified using pxDatetime was shown as applied date format in the resulting Excel file. The column was formatted as expected if the export was called from an activity. This was traced to the recent refactoring of Export to Excel: it was not expected that it would be called directly, but rather that it would be invoked from a report viewer ruleform. In order to support this direct use, step calls have been added to the pzRDExportWrapper activity to call pzMergeAutoGen before the engine call. This step will merge the pyModes pages from pxDateTime control.

INC-199354 · Issue 696718

Corrected pulse comments rendering in mobile

Resolved in Pega Version 8.7.1

When using mobile, clicking the number on the Pulse comments section was not responding and conversations inside a comment were not visible. This has been resolved by updating pypega.social.js and pypega.social.css so the section renders correctly.

INC-144311 · Issue 601108

Updates for nested "Append And Map To"

Resolved in Pega Version 8.5.2

Nested actions "Append And Map To" in Data Transforms were producing incorrect results when offline. This was traced to all operations being performed on the Page List which was on first level of nesting, which was caused by changing the Data Transform into JavaScript form for offline use. The JavaScript form of DataTransform uses variable the "targetListObj" to represent the Page List, and this same name was reused regardless of the "Append And Map To" nesting. An additional problem was seen with the "Update Page" Data Transform action when used with conjunction with a nested "Append And Map To" action: the action assumes that top level Pages exists, but "Update Page" did not create them. This caused the "Append And Map To" action to fail. To resolve this, the "Append And Map To" action will use suffixed variable names to reference nested PageLists, and "Update Page" will create the Page if it doesn't exist.

INC-132569 · Issue 595174

Resolved case detail overwrite

Resolved in Pega Version 8.5.2

In the interaction portal, when the same property (dropdown) was used to populate the details of sections in two cases, the first section (email case) details were replaced by the second section (outbound call case) details. Investigation showed that the refresh API was getting the reloadElement in the entire DOM based on the event target name property. To resolve this, updates have been made to use context DOM APIs to get the correct section.

INC-197410 · Issue 690216

Handling added for invalid numeric range

Resolved in Pega Version 8.7.1

When filtering the range in number column with value as “1000000” , the validation message appeared as "1000000 : This results in an invalid numeric range". This has been resolved with an update to use Data-value to get the non-formatted value for decimal.

INC-182874 · Issue 675311

Update Language Pack for correct direct web access link localization

Resolved in Pega Version 8.7.1

When a direct web access (DWA) link was generated for an external user to perform an action on an external assignment, the shared link was corrupted when used with localization on the receiving system. This was due to the JSP fragment in the correspondence not being properly translated during localization. To resolve this, please access the most recent Language Pack available from https://community.pega.com/marketplace/language-packs/pega-platform

INC-195321 · Issue 684971

Check added for readonly header control

Resolved in Pega Version 8.7.1

After configuring an optimized grid and adding a checkbox control in the header with editable options, when the control in corresponding column was configured as Auto, the checkbox in the header was rendered as read-only. When the control in the corresponding column was configured as "Read-only always" or displayText control was used, the checkbox was rendered as editable control. This was traced to a missing check for pyEditOptions = "Read-only", and has ben resolved.

INC-135992 · Issue 595353

Corrected Windows attaching file to incorrect case

Resolved in Pega Version 8.5.2

When using Microsoft Internet Explorer with Windows 10, opening multiple cases in multiple browser tabs and switching between the different cases created a condition where a file might be attached to the wrong case. This has been addressed by updating pzHarnessInlineScripts.

SR-D37326 · Issue 504934

Resolved clipboard formatting issue in Reply Thread and Send Correspondence

Resolved in Pega Version 8.3.1

Issues were seen with the table formatting of client data after mail was sent. This has been resolved by ensuring all borders are retained in RTE when used in both "Send Correspondence Task" and "Reply Thread".

INC-200237 · Issue 693179

Added API for Pega Call Team websocket reconnect

Resolved in Pega Version 8.7.1

When a call came in, the operator was not able to pick it up due to the popup only containing a reconnect section. This has been resolved by adding the disconnectAndReconnect API which will be used by Pega Call Team if the websocket reconnect limit exceeds 5.

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