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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D38053 · Issue 508224

Upcase case shape will fall back to pyWorkCover if multiple pages are present

Resolved in Pega Version 8.3.1

In the Update a Case shape, selecting "A Single Case" and providing .pxCoveredInsKeys(1) for the With ID field worked as expected, but using the same data transform and selecting either "All child cases and descendants" or a specific child case resulted in no update on the children. This was traced to the findPageByHandle API not returning the most appropriate page, which created an issue whenever multiple pages were present in the clipboard. To correct this, the system has been updated to use pyWorkCover if present.

SR-D32222 · Issue 500898

Auto-generated controls with images supported in export to Excel

Resolved in Pega Version 8.3.1

When attempting to display a column as an image, changing the column format to "pxCheckbox" showed an image while running the report if the value was true, but blank values were displayed when the report was exported to Excel. Investigation showed that the value was being returned as null when a boolean value was set on a column and the option for the auto control was set to show as an image due to the formatted value being returned as an HTML element instead of a boolean value. To correct this, AutoGenReportUIField has been modified so that auto-generated controls that are shown as images are converted to text upon export to Excel.

SR-D36981 · Issue 505696

FusionCharts upgraded to resolve drill down issues

Resolved in Pega Version 8.3.1

Drill down reports were not working when the results were displayed with huge data that came up with a scroll bar or if the report was scrolled down and a drill down was attempted when the scroll bar was in the bottom or middle of the scroll line. The hover icon was different i.e., the hand icon was replaced with arrow icon, or sometimes the hand icon displayed without showing the data. It was possible to drill down when the scroll bar was in the top or the focus was moved outside the chart and brought back in again. This was traced to bugs in the FusionChart libraries, and has been resolved by upgrading to FusionCharts 3.14.0-sr.1.

INC-140725 · Issue 597474

Custom question parameters visible in survey

Resolved in Pega Version 8.5.2

When opening an individual question in the custom question section of a survey, the parameters passed were visible in the Answer tab but not when clicking on the getParams link in the right-side panel. This has been resolved by updating the pzSetRuleAndPropValuesForQuestion activity to copy section params from the question rule and call GetSectionParamsToPrompt to get latest parameters data.

SR-D26976 · Issue 507216

Filter added to ensure correct context for proposition strategy rules

Resolved in Pega Version 8.3.1

Given two applications (ex App1 and App2) hosted on the same domain where App2 was built on App1, trying to create a strategy rule in App1 and do a test run strategy using the propositional data component which internally uses App2 propositions generated the error: Failed to find a 'RULE-DECISION-DECISIONPARAMETERS' with the name 'GROUP_2'. There were 1 rules with this name in the rulebase, but none matched this request." Investigation showed the strategy was using the PropositionNoCacheUtils and PropositionTools java classes to load the propositions during run time. In these classes, the group classes were browsed from the db irrespective of the application context, causing the strategy run to fail as it was not able to access the decision data rules in other applications which shared the same SR class as the current application. To resolve this, a filter has been added to the PropositionNoCacheUtils and PropositionTools java classes to filter out the groups that are not in the current application context.

SR-D31336 · Issue 501285

Dropdowncontrol shows correct value in read-only mode

Resolved in Pega Version 8.3.1

The dropdown control was not showing the correct value in read-only mode when the standard value of one option was the same as the prompt value of another. Investigation showed that in read-only mode, the loop to fetch the selected value from the datapage results was not stopping when it found an exact match. This has been resolved with the addition of a break statement.

INC-148115 · Issue 605421

Autocomplete results list position scrolls inside a table

Resolved in Pega Version 8.5.2

Given a row editable table with a fixed height and freeze grid header, when autocomplete was included in a row of a table and the down-arrow was pressed to get the list of options in dropdown, this drop-down popup was not moving along with the row during scrolling. This was due to scroll handler not being triggered for popover when inside a hierarchical table, and has been resolved.

INC-140110 · Issue 600398

Large filter values accepted in Report Definition edit

Resolved in Pega Version 8.5.2

Report definition edit filter values were not accepting large comma separated values properly. This has been resolved by modifying the logic in RRFilters_Logic to use ReportFilter.getReportFilters.

INC-134808 · Issue 590711

Property check handling updated for Ajax requestor

Resolved in Pega Version 8.5.2

SECU0001 alerts were seen when submitting a case in the interaction portal. Logging indicated the errors were related to the 'pxRequestor.pyLatitude' and 'pxRequestor.pyLongitude' properties which are included in an Ajax request when they exist in the DOM and the 'pyGeolocationTrackingIsEnabled' when rule is true. The error was traced to a condition where a new thread request results in an unexpected property check that encounters a clipboard which doesn't have any pages created for that thread. To resolve this, the 'pxRequestor.pyLatitude' and 'pxRequestor.pyLongitude' properties have been added to an allow list to handle the unexpected properties check.

INC-145694 · Issue 601294

Property check handling updated for Ajax requestor

Resolved in Pega Version 8.5.2

SECU0001 alerts were seen when submitting a case in the interaction portal. Logging indicated the errors were related to the 'pxRequestor.pyLatitude' and 'pxRequestor.pyLongitude' properties which are included in an Ajax request when they exist in the DOM and the 'pyGeolocationTrackingIsEnabled' when rule is true. The error was traced to a condition where a new thread request results in an unexpected property check that encounters a clipboard which doesn't have any pages created for that thread. To resolve this, the 'pxRequestor.pyLatitude' and 'pxRequestor.pyLongitude' properties have been added to an allow list to handle the unexpected properties check.

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