INC-
184212 · Issue 677287
Updated AgentName handling for QueueItemID
Resolved in Pega Version 8.7.1
A report was showing as scheduled but no mail was received when it was supposed to run. Investigation showed this was due to the reports being corrupted, leading to the flow skipping the necessary Queue-For-Agent method. While there was a workaround of doing a "Save As" to create a new version of the report, this has been addressed by setting the agentName before saving to the database to handle missing agentName cases and ensure pyAgentname is always populated when pzQueueItemID is not empty.
INC-133214 · Issue 590379
Deployment Manager rollback works for directed inheritance
Resolved in Pega Version 8.5.2
Rollback was not working correctly in Deployment Manager for history classes using directed inheritance. This was traced to a redundant check in AbstractHistoryPageKeeper that enforced the history pages pattern inherited from one of the base history classes, and this has now been removed.
INC-196002 · Issue 684939
Handling added for undefined GadgetOffsetState in Mashup modal windows
Resolved in Pega Version 8.7.1
Following an update, the system was hanging after launching Mashup and submitting from modal window. Investigation showed that in this mashup scenario, when the modal dialog was rendered on click of a button the globally-defined pega.Mashup.GadgetOffsetState object was passed as undefined to the pega.u.d.registerModalListener API due to pega.Mashup getting reset elsewhere in the process. To resolve this, handling has been added for a modal dialog in mashup scenarios when pega.Mashup.GadgetOffsetState is undefined.
INC-150054 · Issue 607387
Drilldown works for display of all locks
Resolved in Pega Version 8.5.2
In Developer studio, drilling down from the summary count of all locks to see the actual cases locked gave a generic error screen. This was a missed drilldown use case for List Views during security updates, and has been resolved.
INC-135015 · Issue 591981
Handling added for overriding questions rules
Resolved in Pega Version 8.5.2
After overriding questions rules and then upgrading/validating Question Groups, questions were not shown. It was necessary to manually edit, save, and refresh for the questions to appear, affecting mainly Rule-PegaQ-QuestionGroup rules. This was traced to missing handling for this usecase. The commit was added in Revalidate and Save, which was committing different data because the upgraded data was not copied back to step page being used. Due to this, the commit in BulkValidateSave was overriding the changes done in the pzUpgradeSurveyInstance activity, and the survey upgrade was failing. To support this use, Page-Copy has been added to pzUpgradeSurveyInstance after the pzSaveSurveyInstance call step to copy the updated data to the step page which will later be committed by BulkValidateSave during revalidate and save.
SR-D18200 · Issue 492097
Whitelist security added to getDataPage API
Resolved in Pega Version 8.3.1
In order to secure data pages that may be exposed through using Global Resource Settings with the pega.api.ui.actions.getDataPage API, logic has been added to expose only mentioned data pages from the clipboard through pyPublicDataPageWhiteList.
INC-142216 · Issue 596668
VBD performance improvements
Resolved in Pega Version 8.5.2
Performance issues were seen when running a decision funnel simulation. As part of the simulation, a VBD collection was created on the fly to store the metrics and linked to the simulation. Before each insert, which happened in batches of 500 records, there was a check if such collection exists. This check was required in earlier versions as the process relied on the VBD service being running, and the run would fail otherwise. Recently, VBD handling became more resilient and was updated to allow inserts even if the VBD server is down. If the VBD service is stopped before the simulation is completed, the simulation will continue writing records. When the VBD service starts again, it reads the backlog, and the simulation displays the final results. To adapt to this resiliency and improve performance, the system has been updated so that the VBD collection is not created and checked before the insert call, but only when the simulation is run or scheduled.
INC-131938 · Issue 598477
Locking and classmap improvements
Resolved in Pega Version 8.5.2
Threads were getting stuck inside classMap and tableInformationMap, causing nodes to go down. This was traced to issues with classmap performance and locking, and has been resolved by replacing the lock library with a newer version and refactoring the tableInformationMapImpl class to use a concurrent hashmap instead.
INC-
196961 · Issue 693473
Iteration method updated for SetRequiredSkillsCountColumn
Resolved in Pega Version 8.7.1
After update, database utilization spiked and did not drop. Investigation traced this to the use of Local.totalCount in pzSetRequiredSkillsCountColumn, which caused the iteration loop to run more times than necessary. This has been resolved by replacing Local.totalCount with Local.iterationsCount in the iteration.
SR-D32655 · Issue 510343
Enhancement added to hold Change Tracker values until UI is loaded
Resolved in Pega Version 8.3.1
Sporadically, an agent attempting to answer a queued call within 10 seconds received a loading screen. By the time the load completed, the next agent had already taken the call. This is a scenario where based on a change, the agent was trying to refresh something on the UI (a section or harness) which was not yet loaded/present on the UI. To address this use case, an enhancement has been added to hold the change tracked values and handle them once the UI is loaded. The new function pega.ui.ChangeTracker.prototype.handlePendingCTChanges in pzpega_ui_changetracker.js is used to handle the pending CT changes. A hook has been added in the pzpega_ui_doc_lifecycle js file to invoke the above function once the UI is loaded.