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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-140789 · Issue 597801

Added handling for validation after inactivity

Resolved in Pega Version 8.5.2

A Validate rule was configured to add an error to a field if MyPageList had any page where MyProperty was not empty. The rule worked correctly if there was no pause in using the UI, but if the UI was left for a few minutes and then the field was changed, the Validate rule always evaluated the expression to true. This has been resolved by adding a null check in Utilities.countInPageList() function.

INC-198113 · Issue 693353

Link-Association-Follow updated

Resolved in Pega Version 8.7.1

The report definition 'pyGetAssociations' was generating the error "data.internal.rd.reference.InvalidReferenceException InvalidReferenceException .pxLinkedRefTo Cannot use an unexposed property as there is no BLOB column for the class: 'Link-Association-Channel'". This has been resolved by updating pzUnfollowReview to handle Link-Association-Follow, which will prevent these log errors.

SR-D19177 · Issue 492338

Mashup refined to not trigger resize from popup

Resolved in Pega Version 8.3.1

The parent window was being refreshed when an action was performed on the child window or the child window was resized from the mashup script. This has been resolved by altering the logic to avoid triggering resize from popups in a mashup scenario.

INC-143310 · Issue 601205

Added scrolling for fixed size modal with buttons offscreen

Resolved in Pega Version 8.5.2

After upgrade, the modal format "Large Fixed" for the Modal Dialog in a local action was not working as expected when the screen was reduced in size. It as not possible to scroll down the modal dialog, and the "cancel" and "submit" buttons were no longer available. In standard modal, the cancel and submit buttons are always shown in the view port. When the modal is fixed format, the width and height of the modal are set to a fixed size. In that case, if the window is resized it is not possible to navigate to cancel and submit buttons that are offscreen. To resolve this, scroll has been added to allow accessing the cancel and submit buttons in case of fixed size modal that does not fit the window.

SR-D36970 · Issue 504984

Calendar icon updated to properly display the set number of years

Resolved in Pega Version 8.3.1

By default, the Calendar icon showed a date range of 10 years when -/+100 was expected. This issue was traced to the existing DSS setting (pyNumberofYears under Pega-UIEngine), which enables overriding the date year range, not being honored when the pyNoOfYears property was set to -1. To honor the pyNumberofYears setting, pyNoOfYears should be 21. This has been corrected so the value will be set properly. To see custom calendar range, attached snippet should be added to UserWorkForm. To see custom calendar range, the below snippet should be added to UserWorkForm: <script> pega.u.d.overrideCalendarDefaultRange = { past: 20, future: 20 } </script>

SR-D91660 · Issue 555724

Updated document ID handling for deleting indexes

Resolved in Pega Version 8.5.2

When trying to delete a document for index name "work*", intermittent errors were seen indicating an invalid index name or index does not exist value. This has been resolved by updating the handling for delete by ID.

INC-146544 · Issue 604493

Updated handling for unexpected character set in non-UTF-8 email

Resolved in Pega Version 8.5.2

After upgrade, the listener properly created a case from an email, but the space character was being replaced by ? in the inbound emails. Investigation showed the messages did not appear properly in the UI if the email was sent using any encoding other than Unicode (UTF-8) and it had a special character set. To resolve this, the system will remove the attachment type which includes the charset.

INC-142564 · Issue 598697

Resolved issue with opening case in review mode

Resolved in Pega Version 8.5.2

After upgrade, using the Open in Review button from the Dashboard to view a case that the user did not have work entitlements on opened the case as expected, but the screen then immediately refreshed and redirected to the home screen. This was traced to the button configuration having an incorrect action set, with cancel action and then OpenWorkByHandle, and h as been resolved by updating the open in review button to remove the cancel action.

INC-143376 · Issue 604529

Adding handling for property without parent page

Resolved in Pega Version 8.5.2

Filtering was not working for a DateTime control in an optimized grid with embedded property which was a function alias defined in a report definition referenced by a Data Page. This was traced to the system assuming that every property has a parent page, which this use case did not. To resolve this, an update has been made that will return null for the parentGroupOrListProp if one does not exist.

SR-D25163 · Issue 504610

Improved query efficiency for bulk processing

Resolved in Pega Version 8.3.1

Spikes were observed in Library Cache usage. These were traced to queries that originated from Agent 'AgentBulkProcessing' and the activity 'PzAgentBulProcessing' that used "like" and "as", which were not performance efficient in a large-scale installation. The queries in the CheckBulkProcessQueue activity have now been updated to improve performance.

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