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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-136768 · Issue 588450

Question Wizard import will downcase answer types to match system requirements

Resolved in Pega Version 8.5.2

The Question Upload wizard would not create a File type question while using a survey template. The template has a column Answer mode in which accepts an input of the type of answer expected, but in this use case "File" was given instead of "file", resulting in the question being created using the default values. To resolve this, during the import process when the system parses the file and gets the contents from the data using the pzSetdefaultValuesforQuestions DT, mode values will be explicitly set to lowercase.

INC-204349 · Issue 704561

Updated check for portal name with search

Resolved in Pega Version 8.8

After update, using search from a Cosmos portal landing page launched the results in a new tab, and the logoff menu did not show which portal was being used. This has been resolved by updating the 'when' rule to check if pxThread.pxPortal contains the portal name rather that testing for equality.

INC-225247 · Issue 729607

SessionTimer correctly working in Mashup

Resolved in Pega Version 8.8

When using the pxSessionTimer in the mashup at section pxCaseActionArea, the timer pop up did not appear. Investigation showed the pxSessionTimer control was not correctly triggering in mashup. This has been resolved by updating the pega.desktop.support.restartTimeoutWarningTimer and closeAllPRPCChildWindows functions and adding the new functionality logOff() which uses the control_actions_logoff functionality.

SR-D63727 · Issue 531724

Authorization header base 64 format error recategorized as debug logging

Resolved in Pega Version 8.2.6

Numerous messages were generated indicating that the Authorization Header format was invalid when using the format " : " (Base64 Og==) . As this is the default behavior for a particular class of proxy servers, the error statement has been updated to be logged as a debug statement and will be visible only when that logging is enabled.

INC-186654 · Issue 669115

GetStatusChanges performance improvements

Resolved in Pega Version 8.7

Performance issues were seen when running the GetStatusChanges report. This was traced to the filtering methods used, and has been resolved by updating the report definition and enhancing the filtering conditions.

INC-183996 · Issue 669645

Step name given heading level for better accessibility

Resolved in Pega Version 8.8

When using the JAWS shortcut for navigating through headings, the Step name was not announced as expected. This was due to the Step name not containing the necessary code for a heading, and has been resolved.

SR-D72886 · Issue 543754

Check added for Repositories before saving attachment

Resolved in Pega Version 8.2.6

When creating or updating a case through email listener, the Link-Attachment defaulted the pxStorageType to 'WebStorage'. This caused an issue when using PegaS3, which needs pxStorageType 'Repository'. To resolve this, a check has been added to see if Repositories are enabled, and if they are the storageType will be set accordingly.

SR-D76291 · Issue 541014

Check added for Repositories before saving attachment

Resolved in Pega Version 8.2.6

When creating or updating a case through email listener, the Link-Attachment defaulted the pxStorageType to 'WebStorage'. This caused an issue when using PegaS3, which needs pxStorageType 'Repository'. To resolve this, a check has been added to see if Repositories are enabled, and if they are the storageType will be set accordingly.

INC-139849 · Issue 598127

Sorting icon visible for table in Cosmos on Google Chrome

Resolved in Pega Version 8.5.2

Tables were not showing any sort icon / indicator in the column header when using the Cosmos Theme in Google Chrome. This was only occurring in apps created with the Cosmos theme, and was caused by the sort icon for a non-optimized table using display flex, resulting in the position of the icon being displaced. This was a missed use case of having a non-optimized table in Cosmos, and has been resolved by removing the non-optimized-related CSS code.

INC-172124 · Issue 651293

Improved Operator ID selection in Mobile Logs Retrieval section

Resolved in Pega Version 8.7

Data-Admin-Operator-ID.pzOperatorsByApplication returns only the first 500 operators, which is insufficient for large-scale use. There was a workaround of turning off paging for this report definition and setting maximum records to a bigger value, but this caused potential performance issues when opening very large users list. To resolve this, an autocomplete control will now be used to select Operator ID in the Retrieve Device Logs section of Mobile Channel. When part of an operator ID is typed into this control, the first 100 best results are shown and may be selected.

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