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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-209426 · Issue 706802

GetFunctionsForLibrary retrieves 10,000 rows

Resolved in Pega Version 8.6.4

Some functions were missing from the expression builder browser and search results when pyShowInternalLibrary was set to true for including internal functions in the results. To resolve this, the default value for "Maximum number of rows to retrieve" in pzGetFunctionsForLibrary has been increased to 10,000.

SR-D68572 · Issue 543004

Added check for duplicate attachment names with S3

Resolved in Pega Version 8.5

S3 Storage does not allow duplicate file names, but the AttachContent function was allowing duplicate file attachments. Due to this, the sync was failing to attach on the server and the message was never communicated to the client. This has been resolved by adding a check for duplicate file names when the storage is repository.

INC-142066 · Issue 600045

Dirty confirmation alert added for standalone Ajax container

Resolved in Pega Version 8.5.2

In the Pega CS interaction portal, an interaction could be launched to create a service in the Ajax container. If the same service was opened from the search results or the worklist, however, it was not prompted with the dirty popup message to save or discard the changes. This was a missed use case for a standalone Ajax Container, and has been resolved by adding a check to evaluate whether the document has an Ajax Container so the proper dirty state handling will be called.

SR-D57629 · Issue 532492

Navigation sub menu shows all options

Resolved in Pega Version 8.5

The switch app menu was running off the bottom of the screen, and using arrow keys to navigate it caused the whole portal to jump up. This was traced to the sub-menu style attribute 'top' being changed to '0' if it was given a negative value. To resolve this, a condition was added to check whether the rendering sub-menu height is greater than viewport, and adjust the top attribute value accordingly.

INC-183960 · Issue 674381

Cases Created through email bots remains searchable

Resolved in Pega Version 8.7

When a case was created through Email Bot, the delete attachment link in pzCreateTriageWork activity was triggering a delete event in incremental indexing that removed the main work object. This has been resolved by adding a condition check in the SearchIncrementalIndexNotifier class for the link page, and the work object will be updated instead of deleted.

INC-174921 · Issue 652322

Client Side required validation applied to dropdown Date field

Resolved in Pega Version 8.7

The mandatory validation on submit of the screenflow screen was not being triggered even though 'Required' was configured on the Date field. This was traced to the validation being applied to a hidden field when the date time control is configured in dropdown mode, and has been resolved by adding a condition for validating this configuration.

INC-136091 · Issue 598906

Activity updated for Mobile attachment access

Resolved in Pega Version 8.5.2

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

INC-142632 · Issue 598169

Activity updated for Mobile attachment access

Resolved in Pega Version 8.5.2

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

INC-143134 · Issue 598579

Activity updated for Mobile attachment access

Resolved in Pega Version 8.5.2

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

INC-148727 · Issue 603752

Activity updated for Mobile attachment access

Resolved in Pega Version 8.5.2

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

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