SR-D43912 · Issue 509737
Fallover stategy added to chat routing to keep event processor running
Resolved in Pega Version 8.2.5
Chats were becoming stuck in the queue and end users were not able to connect with the customer service representative. An excessive number of queued items were observed in a Queue Processor named "EventProcessor". This was traced to the setting "Browse from the offset" having been removed because of a retention policy. This resulted in "Browse from the end of the stream" being used instead even though browse should start from the earliest known offset. To resolve this, Stream Producer will be cached based on topic, and Stream consumer will fall over to an earliest strategy in case the requested offset isn't found so the event queue will be handled in a timely manner.
INC-194305 · Issue 681681
File Dataset wildcards updated for ADM storage
Resolved in Pega Version 8.7
Attempting to access the filepath was failing and an error was seen indicating "Could not obtain lock 'Create repository file pegacloudfilestorage:ADM/Rule-Decision-AdaptiveModel/Data-Decision-Request-Customer". While creating a file name, a lock is generated while checking the file names of existing files. If the file data set has a large number of files, a condition may occur where some threads are unable to save data and an exception is thrown. To resolve this, the wildcard previously used in the file name has been replaced with the Pega node id + thread id + current timestamp. This will ensure all wildcards are unique and there is no need to lock and list existing files.
SR-D75097 · Issue 539516
Improved handling against formula injection attacks in Export to ExcelJJ
Resolved in Pega Version 8.5
Every time a possibly vulnerable cell value was found during Export to Excel, the value on that cell was modified to prevent a formula injection attack. If the value was non numeric, it would still render an apostrophe, although it should be hidden. Previous work on this issue involved the addition of a DSS which allowed this security to be disabled if the Excel was going to be consumed by an external tool, but the security implementation used to protect against calculation injection has reworked the ExcelSecurity utility function to allow the ability to change the cell style of a cell that is potentially vulnerable to formula injection attacks. This change no longer changes the cell value but instead applies a new cell style that has quotePrefix enabled.
INC-174652 · Issue 654140
Case Archive updated to better prune email and attachment metadata
Resolved in Pega Version 8.7
After configuring pyPegaArchiver, pyPegaIndexer and pyPegaPurger to remove old cases, there were no records present in the pr_metadata table but the records related to Data-Corr-Email, Data-WorkAttach-File and Link-Attachment remained. As there is no harm in removing these entries because the system has already copied the reference to these attachments, the entry in pr_metadata can be removed without any issue. With this update, external and shared entries now get removed from pr_metadata table when a purge is performed, however they do not get removed from the target table.
INC-198725 · Issue 707482
Elasticsearch will split queries to avoid URL length limits
Resolved in Pega Version 8.6.4
Elastic Search Functionality was not working and showed the status as Offline. Investigation showed that when an external Elasticsearch setup had an index prefix length = 200 and a large number of dedicated indexes, the error "too_long_frame_exception, reason: An HTTP line is larger than 4096 bytes" was generated. In this case, the system was working with approximately 87 dedicated indexes and the name for each of them was sent over the URL, resulting in this error message. This has been resolved by updating the system to split queries so as to not exceed the HTTP line limit in Elasticsearch.
INC-216358 · Issue 712230
Auto Complete working in Mobile Browser configuration
Resolved in Pega Version 8.6.4
Autocomplete was not working in the mobile browser when logged in as a user and configured with display mode:"in-a-table" and "display as full screen in mobile" disabled. Autocomplete results will always display in List mode in the mobile browser, but with the configuration "in a table" selected and "Display results full screen on phone" unchecked, pzGetACData (which gets called for List mode) was not registered and returned a 403 response. To handle this, the conditions file ActionAssembly.java has been removed so pzGetACData will always be registered.
SR-D84754 · Issue 548164
Resolved erroneous problem assignment error
Resolved in Pega Version 8.5
If a user processed a work item while the SLA agent was also attempting to process it, it sometimes resulted in an assignment with the error: "Error: Flow Not At Task." In this scenario, an error message was displayed stating that "Assignment already completed" even though the assignment was not yet finished, causing confusion. Investigation showed that in cases where the success indicator was -28, the assignment was marked as problem assignment even though it was processed. To resolve this, the system has been updated to skip marking the assignment as a problem when the success indicator is -28.
SR-D72141 · Issue 542663
Approved flow rule image unlocked
Resolved in Pega Version 8.5
When the Approval Required check box was enabled for rulesets (i.e another person with access to this work queue should approve changes to the rules), a rule which was approved was unlocked and moved back to the original ruleset as expected, but the binary image associated with the flow rule remained locked and any other user other than the one who previously checked in the rule was denied access with a "check out failed" error. This locking error has been resolved by modifying the Rule-Obj-Flow!CleanUp activity to set Param.IgnoreInstanceLockedBy = true.
SR-D71522 · Issue 539324
Radio button error resolved for scenario testing
Resolved in Pega Version 8.5
When creating a scenario test case that selected a radio button and navigated the screen, it worked to complete a case and save the scenario test case in a rule set. However, attempting to then run the scenario test case stopped with the error message "Value cannot be blank" for the radio button even though the value "No" was captured for the button. This was traced to the firing of the change event, and the system has been updated so 'pega.u.d.setProperty' will only fire a click event on a selected radio button option.
INC-135405 · Issue 582004
Simple button style updated to allow customization
Resolved in Pega Version 8.5.2
The Simple button style was not picking up the correct border style that was defined in the Skin rule when in the hover state. This was traced to the border radius value hard-coded in one of the custom files taking precedence over the value added for the border radius in the skin format. To resolve this, the simple button styles code has been removed from the controls.css file that had the border radius value hardcoded. The styles for simple button format will be configured in the skin, and a mixin has been added for modal buttons border styles that can be configured in the skin itself.