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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D50436 · Issue 513849

Case creation service activity unauthorized response modified

Resolved in Pega Version 8.2.5

When unauthorized users accessed the URL for creating a case, a blank screen appeared instead of the user being routed to a login screen. This was due to the system returning an HTTP 400 error instead of HTTP 401 response, and was traced to the introduction of an anonymous user type in the authentication activity (Authentication service in the service package). Case creation REST service uses pzCreateCase activity to create the cases, but before introducing the anonymous user type it was exiting from the authentication activity and did not call pzCreateCase. This was traced to the error handling relying on a field value to be in English when instead the site had localized the value, causing a mismatch which did not generate the necessary failed status. To avoid this, the system will now use the new pxStatusFlowSecurity process engine status instead of relying on a text match to determine this error.

INC-144864 · Issue 599146

Unneeded AUC error percentage calculation removed for better system performance

Resolved in Pega Version 8.5.2

When generating snapshots of the ADM models, an inefficiency in the metric calculation for the AUC error percentage caused an excessive amount of memory to be allocated which could cause slowdown or require a system reboot. This has been resolved by removing the problematic AUC error percentage calculation as it is not used in the UI.

INC-125972 · Issue 604080

Improved resolved rules cache

Resolved in Pega Version 8.5.2

When Rule resolution iterated over a candidate list to fetch a candidate, performance issues were seen on very large sites. To resolve this, an enhancement has been added that will cache the resolved virtual table entries to optimize performance in high demand use cases like DSM.

INC-137775 · Issue 583784

Improved resolved rules cache

Resolved in Pega Version 8.5.2

When Rule resolution iterated over a candidate list to fetch a candidate, performance issues were seen on very large sites. To resolve this, an enhancement has been added that will cache the resolved virtual table entries to optimize performance in high demand use cases like DSM.

INC-146114 · Issue 604411

Create Survey routes case correctly

Resolved in Pega Version 8.5.2

The Create Survey utility was not routing the case to the user who initiated the case, but instead was routing it to the user who checked-in the case. This was traced to an error related to pxRequestor.pxUserIdentifier in the data transform pzpopulate survey params which is called when the survey utility is used, and has been corrected.

SR-D47618 · Issue 512602

Statistic rounding error in ADMSnapshot Agent with Oracle corrected

Resolved in Pega Version 8.2.5

While running the ADMSnapshot Agent, the exception "internal.mgmt.Executable) ERROR com.pega.decision.adm.client.ADMException: Failed to complete ADM Data Mart snapshot" was seen. This was traced to an issue with the rounding of performance statistics when using Oracle, and has been resolved.

SR-D51353 · Issue 516913

Unit testing validation relaxed for external input strategy

Resolved in Pega Version 8.2.5

When trying to test a strategy, the testing transform had to exist in the same ruleset/version as the strategy or it would not resolve. Investigation showed that because the artifacts were in a different ruleset and version build on top of the application that the testing strategy belongs to, validation failed because it was using the platform based ruleset validation. This was a missed use case, and has been resolved by relaxing the validation for external input strategy so it does not take into account the ruleset and version of it. This same change has been applied for referenced data transforms.

INC-142589 · Issue 595491

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.5.2

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

INC-128279 · Issue 591378

Layout Group tab alignment correctly shown in Microsoft Internet Explorer

Resolved in Pega Version 8.5.2

Even though the responsive breakpoint for a layout group was disabled, the tabs were getting changed to Menus in Microsoft Internet Explorer. This was traced to Tab-overflow being triggered in very small viewports when using Internet Explorer 11, and has been resolved by adding dom manipulations for all layout groups.

INC-199192 · Issue 689038

Check added to ensure StepPage generation for Top keyword

Resolved in Pega Version 8.6.4

A ClassCastException was thrown when top page is used, indicating "com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl cannot be cast to com.pega.pegarules.pub.clipboard.ClipboardPage". This has been resolved by adding a check which will generate a myStepPage for Keyword "Top" as necessary.

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