Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-125633 · Issue 589577

Oracle performance improvement

Resolved in Pega Version 8.5.2

Poor performance was seen when importing a RAP with schemas using Oracle. To resolve this, an update has been made which will set the Oracle tuning parameter at the session level by altering the setting "_OPTIMIZER_PUSH_PRED_COST_BASED"=false before the SMA query involving all_constraints. The setting will be returned to true after the execution of the SMA query. This is controlled through the prconfig setting '"database/performance/smaqueryperformanceenabled" which defaults to true so the setting and unsetting of the Oracle parameter is automatic.

INC-127420 · Issue 568439

Requestor details shown in Pr_perf_stats table

Resolved in Pega Version 8.5.2

When using a Custom table with the requestor details inserted in the ApplicationSetup activity, comparing the passivated requestors from standard table Pr_perf_stats showed that sometimes requestor details were not present in table Pr_perf_stats. This was traced to the the column value for standard table being greater than the column value for the columns pxDecryptCount, pxDecryptCPU, pxDecryptElapsed, pxEncryptElapsed, pxEncryptCPU, and pxEncryptCount. Database numeric column size is (9,6) whereas other numeric columns have size (18,6). To resolve this, the table scripts have been modified to increase the column size from (9,6) to (18,6).

INC-211655 · Issue 712350

Added handling for Malaysian locale date/time

Resolved in Pega Version 8.6.4

When using the "ms_MY" locale for Malaysia, entering ‘14/02/2022 13:00’ in the displayed DateTime input field generated the error "14/02/2022 13:00 is not a valid date / time value." This was due to differences in the underlying Java version: in Java 8, the API PRDateFormat.getShortDateTimeFormat returns "dd/MM/yyyy h:mm" and the PRDateFormat.getAmPmStrings returns [AM, PM], but in Java 11, the API returns "d/MM/yyyy h:mm a" with PRDateFormat.getAmPmStrings returning [PG, PTG]. For the Malaysian locale ms_MY, the clock format is 12 hour and AM/PM Strings are PG, PTG. This caused environments running JDK11 to fail client side validation for date time when PTG (a 3-char AM/PM string) was selected. This has been resolved by adding handling for this usecase.

INC-138354 · Issue 594353

Third party cookies reminder added for Mashup in incognito browsers

Resolved in Pega Version 8.5.2

When working in incognito/private browser windows, attempting to use Mashup displayed a message indicating login credentials were not recognized ("Unknown password and/or username"). This was due to recent changes originating with the browsers regarding blocking third-party cookies which are necessary for Mashup to run. For informational purposes, a new API has been added which will check for the PegaRules cookie; if the cookie is not present, the message "Third party cookies must be enabled for Mashup to function." will be displayed. This message may be customized by configuring the setting "pega.web.config.xCookiesDisabled" with the required message.

INC-136563 · Issue 607418

Tenant Switching updated

Resolved in Pega Version 8.5.2

When working on new “tenant switching” implementations in a multi-tenant environment, the API itself seemed to be working as expected (case details from another tenant were shown correctly in review mode), but clicking on the assignment unexpectedly opened the case in a new window that contained the same review view of the case rather than the perform view. Clicking the assignment link again caused yet another review window to open with the same issue, over and over. This has been resolved by adding a UI-side update to send the requests on proper sub-domain URL instead of using the parent domain, and by ensuring the document threads are properly deleted for multitenant usecases.

INC-195793 · Issue 697921

Enhanced ruleset validation for portal creation

Resolved in Pega Version 8.6.4

Attempting to create a new portal (web channel) from the app studio using the Creation Wizard with "Branch development preferences" enabled resulted in the error message "No valid rulesets in application preferences". Investigation showed this occurred due to CPM-Portal being specified in the application as the UI class: when attempting to create the portal, the system was evaluating the class against ruleset candidates. The class was not visible to the rulesets in the stack and thus the portal could not be created. This has been resolved by adding validation on UI pages, Int and Data classes in the application to ensure that they exist in user rulesets, and by adding an allowance for classes to exist only in branched rulesets and not the base ruleset during check if the ruleset is present in application stack.

INC-143845 · Issue 603218

Signature support added for external repositories

Resolved in Pega Version 8.5.2

On Accepting the signature for a repository, saving the case cleared the signature from the control, even though the signature was saved into the data repository. This was a missed use case, and support for signature has been added to external repository use.

INC-203595 · Issue 700594

Updated retainLock for DoClose activity

Resolved in Pega Version 8.6.4

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

INC-136327 · Issue 591466

Stage keeps proper order placement on restart

Resolved in Pega Version 8.5.2

When a user restarted a stage, the stage moved to the end of the list of stages and stayed there even when completed. Investigation showed that when pxRestartStage was configured as a post-processing activity for a flow action, pxStageHistory was updated with a new list item which considered pxCameFrom and pxStageId as the same. Due to this, the current stage was moved to last in the chevron. This has been resolved by adding a new 'when' condition to pzLoadStageStatusDP that will skip the item of pxStageHistory (Alternate stage) if both .pxCameFrom and .pxStageId are same.

INC-143005 · Issue 596957

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.5.2

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us