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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-135181 · Issue 597425

Clipboard handling updated to accommodate custom Cosmos portal

Resolved in Pega Version 8.5.2

After upgrading and moving to Theme-Cosmos, a browser-level refresh on the user portal was not remaining on the same screen that issued the refresh, but rather on the default screen of the user portal. This was traced to a difference in clipboard handling of the Body parameter value for strJSON that was exposed through a customized Cosmos User Portal where Ajax Container was not used but still present in DOM. In order to support this use case, the tab_support file in sendReqToUpdateClipboard method has been updated.

INC-140205 · Issue 595662

Safe check added for first element focus on inline table edit

Resolved in Pega Version 8.5.2

When moving the scrollbar when performing an inline edit of a hierarchical table, releasing the scrollbar caused it to move to the top of the table. This would continue until a refresh was performed. To resolve this, a safe check for focus first element method has been added.

SR-D46535 · Issue 512847

Accessibility label added to RBShortcuts7 report browser search field

Resolved in Pega Version 8.2.5

In order to improve accessibility, a hidden label has been added to the Search field in the pzRBShortcuts7 report browser for use by a screen reader.

SR-D46542 · Issue 514151

Alt attribute removed from non-image content

Resolved in Pega Version 8.2.5

The links under the reporting categories contained an alt attribute. As Alt attributes should only be used for images, these tags have been removed.

INC-200247 · Issue 701954

WorkAttachmentIcon activity correctly registered

Resolved in Pega Version 8.6.4

The pyWorkAttachmentIcon control used to download attachments was generating a SECU0019 warning. This was traced to pzAppStorageOkToAttachFile not being correctly registered, and has been resolved.

INC-210526 · Issue 705640

Mobile supports icons for file attachment

Resolved in Pega Version 8.6.4

Attaching a file to a case in a mobile browser generated a script error popup. This has been resolved with code to support using icons to attach files on mobile.

INC-140725 · Issue 597474

Custom question parameters visible in survey

Resolved in Pega Version 8.5.2

When opening an individual question in the custom question section of a survey, the parameters passed were visible in the Answer tab but not when clicking on the getParams link in the right-side panel. This has been resolved by updating the pzSetRuleAndPropValuesForQuestion activity to copy section params from the question rule and call GetSectionParamsToPrompt to get latest parameters data.

SR-D52969 · Issue 514703

Column population honors thread count of 1

Resolved in Pega Version 8.2.5

The thread count parameter in the column population activity was not being honored, causing repeated deadlocks when trying to populate columns. Investigation showed that the ExposeCols process did not honor the thread count when it was 1 (the default is 4), and this has been fixed by adding the necessary code so that if the thread count is 1, it will not run in multhreaded mode.

SR-D45848 · Issue 515526

Added toggle to hold radio button value during multiple service case creation

Resolved in Pega Version 8.2.5

When a field was implemented with a radio button control in the service case screen, starting two cases of the same or different case type (with the same property and control) resulted in the selected value not sticking in the first case when selections were made for the second case. This was traced to multiple radio buttons with the same name in the dom for different AJAX containers: as per radio buttons behavior, only one could be selected if they have the same name. To correct this issue, updates have been made to change the name on radio buttons which are inside the hidden AJAX container and toggle the changes when the buttons should be shown.

SR-D51330 · Issue 515246

Added toggle to hold radio button value during multiple service case creation

Resolved in Pega Version 8.2.5

When a field was implemented with a radio button control in the service case screen, starting two cases of the same or different case type (with the same property and control) resulted in the selected value not sticking in the first case when selections were made for the second case. This was traced to multiple radio buttons with the same name in the dom for different AJAX containers: as per radio buttons behavior, only one could be selected if they have the same name. To correct this issue, updates have been made to change the name on radio buttons which are inside the hidden AJAX container and toggle the changes when the buttons should be shown.

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