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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-207693 · Issue 700541

Documentation updated for large attachments permissions error

Resolved in Pega Version 8.6.4

When using the Microsoft Graph API to send an email which contained an individual attachment 3MB or larger, the error "The token contains no permissions, or permissions can not be understood" was generated. Because the Microsoft Graph API has an attachment size limitation, the Microsoft Graph API send email flow will switch to using the Office 365 Exchange Online API when that size limit is hit. The documentation for this has been updated to explicitly reflect that Office 365 Exchange Online API permissions must be enabled in the Azure Active directory app settings.

INC-145939 · Issue 606896

Updated handling for ID value change during REST connection creation

Resolved in Pega Version 8.5.3

When using the REST Connector Wizard to create a connector, if the ID was changed on the 4th (last) step of the Wizard and then the Create button was pressed, the screen would freeze and a display a javascript error. Investigation showed that when the ID was changed on the screen, the new value was not updated properly and subsequent function calls threw errors. This has been resolved.

INC-154824 · Issue 620922

Check added for hidden field during validation

Resolved in Pega Version 8.5.3

When using custom validation for a future date, after certain steps the message "value cannot be blank" was displayed even though there was a value in the date control. This was traced to the validation also being performed on a hidden field, and has been resolved by adding a condition in pega_validators to check for hidden fields when running the validation.

INC-185255 · Issue 669441

More responsive attachment loading for interaction portal

Resolved in Pega Version 8.7

Attempting to view a large email attachment in the interaction portal was resulting in slow loading and page responsiveness issues. Investigation showed there were numerous unnecessary height calculations happening when checking the dom elements, and this has been resolved with an update which will use the property mapping js file to make the screen more responsive when highlighting.

INC-207593 · Issue 702427

Spell Check flag removed from Preview and Public Articles

Resolved in Pega Version 8.6.4

If the spell check button was used when editing a Knowledge Management article, flagged words that were not corrected or set to be ignored continued to display the red flag even when previewing or when the article was being viewed from a public help site. In order to support not showing the flags while previewing or viewing from the Knowledge Management help site, an addition has been made to sanitize underlined words before save or submit.

INC-150222 · Issue 612577

Custom client-side future date validation works on mobile

Resolved in Pega Version 8.5.3

After developing a custom client side validation based on documented examples that used jquery to locate two input fields (date pickers) and added an on-change function, the validation worked as expected on the desktop but gave a validation error for any future date when using the mobile app or browser. This was an issue with the name attribute handling on mobile, and has been resolved.

SR-D50805 · Issue 516098

Eligibility Builder Select Values search box is visible

Resolved in Pega Version 8.2.5

On the Offer rule, Eligibility tab in Eligibility Builder, when creating an eligibility row that used ' {property} equals {value}', on the Select values menu -> Existing values, there was no search box to navigate the list of property prompt values. This was traced to the select values gadget not using the "Prompt value" to be displayed as its label, and has been fixed.

INC-164429 · Issue 633222

Map address control works in read only view

Resolved in Pega Version 8.7

The pyTrackingMap control was not showing position when used in read-only mode. This was traced to a missed use case, and was caused by the property handle being considered in order to get the value of the current address, but in the case of read-only the property handle was empty and the address field was considered. To resolve this, in case of a read-only track map, the addressproperty value will be considered instead of the property handle.

INC-178834 · Issue 660425

RDA support added for Citrix XenApp

Resolved in Pega Version 8.7

Robot Runtime was not working in a Citrix XenApp environment when using the JWT token generated by the D_pxRoboticJWTToken data page to identify the user. This has been resolved by updating the scope of the datapage D_pxRoboticJWTToken from node level to requestor, which will allow the user information in the JWT token to be passed to the routing service and support the use of RDA in Citrix environments.

INC-169545 · Issue 649519

Localization updated for decimal slider

Resolved in Pega Version 8.7

When using the Indonesian locale, selecting the range on a slider which allowed selection of a decimal / double value that was then displayed in another textbox caused the value to increase incrementally and the slider always showed the end max. Investigation showed that this was caused by the handling of the comma decimal separator used in Indonesia, and has been resolved by updating the handling to ensure the slider value is converted to the respective locale.

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