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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178148 · Issue 660925

Handling added for SSO servlet name

Resolved in Pega Version 8.6.2

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

INC-188405 · Issue 673065

Handling added for SSO servlet name

Resolved in Pega Version 8.6.2

After update, logging into an external site was not working correctly due to the SSO URL being appended with "/app/default". This has been resolved by updating the code to handle the servlet name properly.

INC-174267 · Issue 669672

Wait action persists when using Urgency Adjustment

Resolved in Pega Version 8.6.2

When using the Urgency Adjustment (pyAdjustAssignmentsla standard local action), once a case reached the wait action and the goal and deadline were updated the previous pyWaitAction was not being stored. This has been resolved by ensuring the previous pyWaitAction will be stored and passed to the AddAssign activity.

SR-D71105 · Issue 532189

Corrected error when using CharCounter in non-template mode

Resolved in Pega Version 8.2.6

An error message was generated when trying to save a section with the TextArea's Display CharCounter set to True. This was traced to an error in the remaining character count span generation for non template mode and has been corrected.

SR-D82298 · Issue 544631

Corrected error when using CharCounter in non-template mode

Resolved in Pega Version 8.2.6

An error message was generated when trying to save a section with the TextArea's Display CharCounter set to True. This was traced to an error in the remaining character count span generation for non template mode and has been corrected.

SR-D74247 · Issue 542916

Resolved errors when using Build Model from the Preview Console

Resolved in Pega Version 8.2.6

Using the Web Chatbot interface and trying to perform Build Model action from Preview Console failed with multiple errors, either "This action is not allowed as it is outside the current transaction" or "class <blank> doesn't exist". This was traced to issues with the transaction during model update, and has been resolved by conditionally disabling the show page step of pzGetModelProcessStatus. This step creates a difference in the context of the current transaction and is disabled when called from Update API.

SR-D88451 · Issue 550848

Testcases are not available for 'access when' rules

Resolved in Pega Version 8.2.7

Attempting to create test cases for access when rules resulted in guardrail warnings about the need to create a test case. Because Test Cases are not available for the Access When rule type as per Pega expected behavior, the guardrail warnings are not valid and have been removed.

SR-D56373 · Issue 518884

Mutiselect can localize "Use"

Resolved in Pega Version 8.2.6

Localization has been added for the value "Use" in the multiselect control.

INC-176112 · Issue 662449

When rule inside a loop correctly picked

Resolved in Pega Version 8.6.2

While using a 'when' rule inside a loop of a page list, the rule was not being picked during runtime. This has been resolved by adding an update to allow an assembly time class name to be passed into runtime.

SR-D90279 · Issue 554390

Data sync updated for use with DeferWrite

Resolved in Pega Version 8.2.7

After update, attempting a data sync from the client mobile application worked for the first object submission, but the second object failed and stayed in the list. This was traced to finish assignments running back to back when deferWrite was enabled and svcPerformFlow failed to find the assignment. To resolve this, the assignmentHandle will be passed to the activity when calling the pzSetDeferWrite activity from FinishAssignmentActionProcessor.

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