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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D71522 · Issue 539323

Radio button error resolved for scenario testing

Resolved in Pega Version 8.2.6

When creating a scenario test case that selected a radio button and navigated the screen, it worked to complete a case and save the scenario test case in a rule set. However, attempting to then run the scenario test case stopped with the error message "Value cannot be blank" for the radio button even though the value "No" was captured for the button. This was traced to the firing of the change event, and the system has been updated so 'pega.u.d.setProperty' will only fire a click event on a selected radio button option.

SR-D71041 · Issue 537895

Default compiler pool size increased

Resolved in Pega Version 8.2.6

An issue was seen where the nodes were continuously terminating and Stream service was not started. Error messages indicated a "WARN - Long running request detected for requestor", and that tasks were waiting for the generic object pool. Analysis showed that it was possible for a deadlock to form during the startup of the system or during the first few rule executions and compilations when there were more than five rules trying to compile. Once the variable LibraryMetadata.TypeEnvironment.resolver (ClassLoader) is initialized, the problem would resolve. To prevent the deadlock, the default compiler pool size has been increased from 5 to 10.

SR-D73237 · Issue 539125

Pagination updated to resolve repeating Pulse notes

Resolved in Pega Version 8.2.6

After adding a case and entering 15 Pulse notes, scrolling down resulted in the notes being duplicated. Investigation traced this to entering more than 10 posts in a single interaction on a previously empty case when "Progressive pagination" was enabled for the repeating dynamic layout. On Private Edit, if the pagination was changed to "NONE" then the issue was resolved. Pagination depends on the pzPagingStartDateTime property, which is set on D_pzFeedParams, but since there were no results in this scenario this property was not being set. To resolve this, an update has been made so that pzPagingStartDateTime will be set if it is empty.

INC-190708 · Issue 695488

Save works on Ajax container without Dynamic container

Resolved in Pega Version 8.7.1

After opening a work object and making changes to a required field, pressing the save button did not give any visual indication that the save was performed. Hitting cancel generated a dirty pop up saying changes will be discarded, indicating no save was done. When an Ajax container is configured without a Dynamic Container, all the content is rendered inside a fieldset tag instead of a form tag. While performing the save, the API was looking for the form element in the document and could not find any, and the save failed. This has been resolved by updating the submitWhenFail() API to handle both fieldset and form elements in the dom.

SR-D44943 · Issue 527920

Handling added for mousdown triggers in Firefox dropdown and sutocomplete controls

Resolved in Pega Version 8.2.6

After recording a test case that includes entering data into an autocomplete, the data was not actually entered into the autocomplete when the test was executed but the test step was marked as successfully executed. Other tests for other similar autocompletes appeared to execute as expected. This was due to a mismatch between the sequences of events that are fired in the Google Chrome and Firefox browsers: the system is listening for a mousedown event to record a new step, but the browser-specific behavior is different. Google Chrome: mousedown focus click change Firefox: mousedown focus mousedown change As this difference in events order is browser behavior, code has been added that will handle the specific Firefox case where mousedown triggers on invalid target elements related to dropdown and autocomplete controls.

INC-201648 · Issue 696964

Removed services check and added warnings for simulations

Resolved in Pega Version 8.7.1

Attempting to run an audience simulation resulted in the error "Running simulations is not possible, because the required services are not available. Contact your system administrator to enable the data flow and real-time data grid services". Investigation showed the @DsmServices.pxHasFunctionalNodes("DataFlow","Batch") function call contained in the 'when' rule pyUnavailableDecisionServices was returning false even if all the nodes were in the cluster and all the DSM Services were in NORMAL status. To resolve this, the services check has been disabled and the simulation run will show a warning or fail if a data flow run is queued for more than 30 secs or if there is an issue with querying the underlying metrics storage.

INC-194810 · Issue 691884

Removed services check and added warnings for simulations

Resolved in Pega Version 8.7.1

Attempting to run an audience simulation resulted in the error "Running simulations is not possible, because the required services are not available. Contact your system administrator to enable the data flow and real-time data grid services". Investigation showed the @DsmServices.pxHasFunctionalNodes("DataFlow","Batch") function call contained in the 'when' rule pyUnavailableDecisionServices was returning false even if all the nodes were in the cluster and all the DSM Services were in NORMAL status. To resolve this, the services check has been disabled and the simulation run will show a warning or fail if a data flow run is queued for more than 30 secs or if there is an issue with querying the underlying metrics storage.

INC-201610 · Issue 691878

Removed services check and added warnings for simulations

Resolved in Pega Version 8.7.1

Attempting to run an audience simulation resulted in the error "Running simulations is not possible, because the required services are not available. Contact your system administrator to enable the data flow and real-time data grid services". Investigation showed the @DsmServices.pxHasFunctionalNodes("DataFlow","Batch") function call contained in the 'when' rule pyUnavailableDecisionServices was returning false even if all the nodes were in the cluster and all the DSM Services were in NORMAL status. To resolve this, the services check has been disabled and the simulation run will show a warning or fail if a data flow run is queued for more than 30 secs or if there is an issue with querying the underlying metrics storage.

INC-194180 · Issue 701664

GetChildcases handling updated for large numbers of cases

Resolved in Pega Version 8.7.1

When a very high number of child cases being processed contained a wait shape that was dependent on the movement of a parent case, some of the cases were moved to the next step of the flow automatically while others required a manual command to ResumeFlow. In extreme cases where many child cases were waiting, a node crash could occur. This was traced to the pzGetChildcases report having a maximum value of 500 lines, and has been resolved by increasing the maximum number of rows to retrieve to 9999 in the Data Access Tab of the pzGetChildCases report definition. In addition, the pxCheckFlowDependencies activity has been modified to perform with a higher number of cases, and DSS(MaxRecords) logic has been added to split the child cases into multiple queue items for each access group to decrease load on each thread process.

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