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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D39972 · Issue 513459

UpgradeOnOpen updated to use property set

Resolved in Pega Version 8.3.2

After upgrade, using the revalidate & save wizard on MapValue rules (Rule-Obj-MapValue) generated null pointer exceptions in the tracer file and rules failed with bad status. This was traced to changes made in the Java step of UpgradeOnOpen that used the getReference() method, and has been resolved by updating the UpgradeOnOpen activity in the Rule-obj-Mapvalue class to use property set.

SR-D47583 · Issue 518039

IsMobile 'when' configurations are properly displayed in mashup preview

Resolved in Pega Version 8.3.2

Given two layouts configured based on the 'when' rule pyIsMobile, the mashup preview did not work in the mobile form factor. This was only an issue with App Studio preview of a mashup and did not have an impact on the enduser use of the mashup, and the same mashup code viewed on mobile/desktop worked as expected. Investigation showed that the 'when' rule was evaluated correctly for the application level, but in mashup it was evaluated to false even when opened in mobile view from App studio. The Rule-Utility-Function checks to see if an overridden useragent has been specified and if it has, then it uses it for the preview in App Studio, however in mashup the userAgentDetails did not contain any of the satisfying conditions under which the condition might be returned as false. The issue in this case was traced to the Rule-Utility-Function needing to handle the scenario of Mashup Preview by checking if the thread was from the mashup preview, and that has been implemented.

SR-D60447 · Issue 522751

Corrected unexpected save warning when switching tabs

Resolved in Pega Version 8.1.8

When using the Interaction Portal, entering case data on one open tab and then switching to another open tab caused the system to display a Save warning message as though the Tab has been closed instead of switched. This has been resolved by updating the system to skip the dirty alert when bPrompt is false in the Ajax Container container case.

SR-D54120 · Issue 541351

Improved handling for attachments not using UTF-8 encoding

Resolved in Pega Version 8.3.2

When an email was received that used a charset encoding other than UTF-8, special characters in the HTML body were not displayed and instead the replacement character was shown. To resolve this, the system will read the encoding from the email rather than use the meta tag, and will add the attachment's HTML encoding information in Data-WorkAttach-File so that the same can be used to process and display the original HTML properly.

SR-D42451 · Issue 518066

ExecuteRDB call updated to use NativeSQL for blob

Resolved in Pega Version 8.3.2

After creating a test activity to clear data set records that used the DataSet-Execute method and passed the data set name and truncate operation, only 51 records were deleted in a single run when the data set had more than 51 records. Investigation showed that for blob tables, the database truncate operation was using executeRDB with an empty results page, i.e. it didn't specify pyMaxRecords, which on some databases might have limited the number affected records. To resolve this, the executeRDB call in the database truncate operation has been modified to use NativeSQL for blob tables.

SR-D76134 · Issue 542160

"Offline" icon shows when simulating offline mode

Resolved in Pega Version 8.1.8

When simulating offline mode by selecting "Settings->SystemInfo->Simulate Offline checkbox" and moving to MyWork, "Offline" did not appear in the header. This has been corrected.

SR-D41229 · Issue 513588

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.3.2

Enhancements have been added to improve the use of AWS file storage: Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS storage/class/:/enableMetrics. INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS storage/AWSSDK/metricReportingInterval. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

SR-D54314 · Issue 517289

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.3.2

Enhancements have been added to improve the use of AWS file storage: Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS storage/class/:/enableMetrics. INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS storage/AWSSDK/metricReportingInterval. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

SR-D58964 · Issue 520128

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.3.2

Enhancements have been added to improve the use of AWS file storage: Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS storage/class/:/enableMetrics. INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS storage/AWSSDK/metricReportingInterval. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

SR-D63579 · Issue 527998

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.3.2

Enhancements have been added to improve the use of AWS file storage: Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS storage/class/:/enableMetrics. INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS storage/AWSSDK/metricReportingInterval. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

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