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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D33214 · Issue 514022

Added safeURL encoding for Japanese characters in attached filenames

Resolved in Pega Version 8.3.2

It was not possible to preview a Japanese-titled PDF file attached on a work object. Investigation showed that in case of Japanese characters, file names were not being correctly encoded during the fetch request when JBoss was used. The retrieval worked correctly under Tomcat. In order to ensure consistent encoding, the safeURL API will be used for constructing the URL and for the activities DisplayAttachFile and pzDownloadFromRepository which add the ContentDisposition header.

SR-D64558 · Issue 527676

AttachmentContent supports S3 storage

Resolved in Pega Version 8.1.8

Using a D_AttachmentContent data page to display the contents of an attachment by way of the pyGetAttachmentContent activity worked when using the Pega database for storage, but generated an error stating CMIS access was disabled after switching to S3 storage. This was traced to restrictions on Link-Attachment pages in Step 2, Line 64 of pyGetAttachmentContent to enable attachment stream retrieval from web storage and repositories by D_AttachmentContent, which has now been removed. In addition, pyGetAttachmentContent has been updated to behave the same whether a Link-Attachment page or Data-WorkAttach page is provided when populateAttachStream is set to false, and the rule documentation (description/usage) has been updated accordingly.

SR-D64558 · Issue 527675

AttachmentContent supports S3 storage

Resolved in Pega Version 8.3.2

Using a D_AttachmentContent data page to display the contents of an attachment by way of the pyGetAttachmentContent activity worked when using the Pega database for storage, but generated an error stating CMIS access was disabled after switching to S3 storage. This was traced to restrictions on Link-Attachment pages in Step 2, Line 64 of pyGetAttachmentContent to enable attachment stream retrieval from web storage and repositories by D_AttachmentContent, which has now been removed. In addition, pyGetAttachmentContent has been updated to behave the same whether a Link-Attachment page or Data-WorkAttach page is provided when populateAttachStream is set to false, and the rule documentation (description/usage) has been updated accordingly.

SR-D32528 · Issue 502216

Reduced triggering for checkbox click calling resize

Resolved in Pega Version 8.3.2

When using Microsoft Internet Explorer, checkboxes were slow to respond. For example, when clicking two checkboxes in succession, the second checkbox did not change. This was traced to the Layout Resize function getting called numerous times by the _toDisableSlideOnTabsClick and _resizeActions functions during onload refresh. This has been resolved by updating the system so that an LG header cell item checkbox click will not trigger the resize.

SR-D75205 · Issue 543565

Refresh with DT or pre-activity added to dirty pop up check

Resolved in Pega Version 8.3.2

Given a button which when clicked launched a data transform to set a few properties on the UI followed by a section refresh, a dirty warning popup did not appear when closing the work object even though the property changed via the refresh section. This has been resolved with an additional condition in the dirty pop up check to handle a refresh section using a DT or pre-activity.

SR-D51324 · Issue 523433

Authentication state refreshed after failure in mobile

Resolved in Pega Version 8.3.2

When using the mobile app, if the log in was started and incorrect credentials or empty fields were submitted and then the credentials screen was X-ed out or canceled, attempting to log in again using the correct information still received the "Authentication failed" error. A subsequent attempt with the correct credentials would then work. This was traced to the server persisting the state from the first request (per browser session), and has been resolved.

SR-D64083 · Issue 542885

Compilation logic error corrected

Resolved in Pega Version 8.3.2

A compilation failure on upgraded systems using the JDK 11 compilation of libraries that include Pega 7 functions that have INCLUDE statements that are not supported in JDK 11 was traced to a logic error added when enhancing debug logging. This has been corrected.

SR-D59504 · Issue 524641

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.1.8

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

SR-D51601 · Issue 516703

Hover logic updated

Resolved in Pega Version 8.1.8

When using a dropdown in a grid layout configured with a smartInfo to be displayed on Hover, the smart tip was sometimes not displayed when the hover moved from the top to point to the dropdown. If the hover was done quickly, it was displayed. Previously, the hover was calculated only by cursor x, y positions and elements boundaries: to resolve this issue, the logic has been updated to also consider cases where the element is still hovered without meeting these conditions.

SR-D59504 · Issue 524640

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.3.2

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

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