Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-175672 · Issue 652944

ServicePackage threads properly released

Resolved in Pega Version 8.7

After completing a system stress test, the requestor pool threads for the ServicePackage were not released. Investigation showed that the threads were waiting for Data Pages to be loaded in the background even though there was no background job corresponding to those data pages in the Async Services pool. This has been resolved by making an update to avoid removing the object handlers when the load-datapage finds that an entry exists with a NOT_STARTED state.

INC-187708 · Issue 680012

Handling added to StreamChangeTracker for non-String mode

Resolved in Pega Version 8.7

Incorrect StreamChangeTracker mode properties were being tracked for value changes. Investigation showed this was due to the StreamChangeTracker.trackValueChanges API tracking value changes on properties of mode page and page list, which resulted in logging a WrongModeException in the logs. This has been resolved by updating the behavior of the StreamChangeTracker.trackValueChanges API to return false when value change tracking is invoked for a property other than mode String.

SR-D61601 · Issue 524367

Corrected ISO format datetime handling for API case creation

Resolved in Pega Version 8.3.2

When providing a date time field in ISO format for case creation through an API request, the date times were not validated or converted to acceptable values for Pega to handle them. To resolve this, ISO Date Time conversion will be done after a page-change-class to the right class, a null pointer error has been resolved, and "validate embedded page" has been unchecked in pyFlowParameters.

SR-D47401 · Issue 512616

Corrected multiplying errors on dirty flag

Resolved in Pega Version 8.3.2

The error message "Value cannot be blank" was appended on the screen every time the browser gave a dirty flag and OK was clicked. This was due to the context for the error message not being set correctly after toggleErrorMessage, and has been corrected. In addition, due to Context being incorrect when there was a check on the errors on the element, further work has been added to set the correct context before checking if errors exist.

SR-D57278 · Issue 519460

Padding added to keep sort icon always visible in Google Chrome

Resolved in Pega Version 8.3.2

When sorting a grid column on Google Chrome, the sort icon was missing if the header label was large. This was traced to the Sort icon being handled as a background image of 12px in width inside 'display:table-cell' which was forced to shrink by the resize. To resolve this, 'padding: 0 6px;' has been added to each side to keep the space intact for the sort icon to always be visible.

INC-183947 · Issue 673735

Query split added to handle Oracle expressions limit

Resolved in Pega Version 8.4.6

The PXCHECKFLOWDEPENDENCIES activity was throwing the Oracle error message "ORA-01795: maximum number of expressions in a list is 1000" when a case had a very large number of sub-cases, causing a failure in trying to submit additional child cases which sent them into the broken process. This has been resolved by updating the pxCheckFlowDependencies rule to break down the query parameter into batches of 999 so they can be handled by Oracle.

INC-183947 · Issue 673733

Query split added to handle Oracle expressions limit

Resolved in Pega Version 8.7

The PXCHECKFLOWDEPENDENCIES activity was throwing the Oracle error message "ORA-01795: maximum number of expressions in a list is 1000" when a case had a very large number of sub-cases, causing a failure in trying to submit additional child cases which sent them into the broken process. This has been resolved by updating the pxCheckFlowDependencies rule to break down the query parameter into batches of 999 so they can be handled by Oracle.

INC-184155 · Issue 673072

Entity Detection prefers first detected entity

Resolved in Pega Version 8.7

Entity detection shown in the "Training data" tab of the email channel did not match with the results of running the corresponding text analyzer rule. This occurred when a single piece of text was detected as multiple entity values, which led to the last entity detected being picked for case mapping because of the unclear scenario of duplicate entities. To resolve this, pxmapresponseentities has been updated to prefer the first detected entity.

INC-184834 · Issue 669458

Channel copy text analyzer detection updated

Resolved in Pega Version 8.7

The error message "No unlocked Ruleset versions are available. Please add or unlock a ruleset to create a new channel." was displayed when trying to save a new interface. This was traced to the system copying the channel to incorrect classes/names due to detecting an incorrect type of text analyzer and copying the wrong rules. To resolve this, the method of detecting the text analyzer type on channel copy has been updated.

INC-176173 · Issue 654726

Re-indexing correctly triggers old index deletion

Resolved in Pega Version 8.7

There was no request to delete the old index when a new reindexing process was started, resulting in the new data being put into the already existing index. This was traced to a logic flaw which evaluated a condition as false under certain conditions. This 'If' condition has been fixed and simplified so the process responsible for recreating the ElasticSearch index is accessible for the scenario of reindexing an entire index without specifying include or exclude classes.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us