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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D77004 · Issue 542347

View Full History will not include private edits

Resolved in Pega Version 8.3.2

After upgrade, clicking 'View Full History' and then 'History of All Versions', showed the history of discarded private edits of other users. This was an inadvertent side effect of work done to improve the support for rollback and migration, and has been resolved by updating the system to not save the history when in a personal ruleset (checkouts/private edits). The help documentation has also been updated to note there is no history available for checkouts/private edits.

SR-D77004 · Issue 542349

View Full History will not include private edits

Resolved in Pega Version 8.4.1

After upgrade, clicking 'View Full History' and then 'History of All Versions', showed the history of discarded private edits of other users. This was an inadvertent side effect of work done to improve the support for rollback and migration, and has been resolved by updating the system to not save the history when in a personal ruleset (checkouts/private edits). The help documentation has also been updated to note there is no history available for checkouts/private edits.

INC-185362 · Issue 668827

Keystore update properly revises the cache

Resolved in Pega Version 8.4.6

A keystore updated with the latest certificate was not getting reflected in the runtime and the old certificate was getting picked. In a multi-node environment when the new JKS is uploaded in one node, the changes are expected to be communicated to other nodes so that the cache can be cleaned up. In this case, investigation showed that the keystore label was in uppercase and the cache entry was not correctly removed. This has been resolved by adding an update that will convert the cache key to lowercase and maintain uniformity to ensure proper cleanup.

INC-185362 · Issue 668826

Keystore update properly revises the cache

Resolved in Pega Version 8.7

A keystore updated with the latest certificate was not getting reflected in the runtime and the old certificate was getting picked. In a multi-node environment when the new JKS is uploaded in one node, the changes are expected to be communicated to other nodes so that the cache can be cleaned up. In this case, investigation showed that the keystore label was in uppercase and the cache entry was not correctly removed. This has been resolved by adding an update that will convert the cache key to lowercase and maintain uniformity to ensure proper cleanup.

INC-195354 · Issue 682183

Handling updated for UpgradeBeforeOpening

Resolved in Pega Version 8.7

After update, an email case paused for 1 minute with a wait shape and then resumed by a ServiceLevelEvents agent seemed to lose the context (class) of the case and went into the broken processes queue with the error "Unable to open an instance using the given inputs: pxObjClass = "Work-Channel-Triage"". This was traced to an incorrect class applied by the activity OpenAndLockWork which assumed that "Work-Channel-Triage" was the preferred class and passed in the case ID as a parameter. To resolve this, pzUpgradeBeforeOpening has been updated such that it will migrate a case only if it has "WORK-CHANNEL-TRIAGE" in the work object inskey.

SR-D74117 · Issue 539460

DDS service will not run Hazelcast check if external Cassandra is configured

Resolved in Pega Version 8.3.2

Services were not responding, and thread dumps seen in the logs indicated that a large number of threads were waiting for one to come back from getting the cluster state for a DSM process. Investigation showed that the threads were waiting for a Hazelcast response about the cluster state. However, since a Hazelcast call is not needed when Pega is configured with external Cassandra, the DDS Service code has been changed to not to check for candidate nodes if configured with external Cassandra cluster.

SR-D40662 · Issue 511396

OpenRuleAdvanced updated

Resolved in Pega Version 8.3.2

After upgrade, the Update Page and Append and Map to step in Data transform was generating the error "No Server connection while giving page name to Target and Source". This was traced to the OpenRuleAdvanced_OverLabel control, and investigation showed that a variable was not being resolved when invoking pzEncryptURLActionString. This has been resolved by updating OpenRuleAdvanced and reimplementing two parameters as well as moving the call of these variables to the beginning of the script. Security has also been improved by moving some of the encryption to SafeUrls.

SR-D47975 · Issue 514012

OpenRuleAdvanced updated

Resolved in Pega Version 8.3.2

After upgrade, the Update Page and Append and Map to step in Data transform was generating the error "No Server connection while giving page name to Target and Source". This was traced to the OpenRuleAdvanced_OverLabel control, and investigation showed that a variable was not being resolved when invoking pzEncryptURLActionString. This has been resolved by updating OpenRuleAdvanced and reimplementing two parameters as well as moving the call of these variables to the beginning of the script. Security has also been improved by moving some of the encryption to SafeUrls.

SR-D67674 · Issue 537587

Check added to skip validationtype for disabled controls with Accessibility

Resolved in Pega Version 8.3.2

On enabling Accessibility, a disabled DateTime control was throwing a 'required' error. This was due to the dropdown markup having the validationType="required" attribute set if the control was configured with a required 'when' expression. Even though the expression evaluated as false, validationType="required" was still set. This issue was seen only in non-template datetime control, and has been corrected with a check to skip adding a validationType attribute for a disabled control in Accessibility mode.

SR-D74117 · Issue 539463

DDS service will not run Hazelcast check if external Cassandra is configured

Resolved in Pega Version 8.4.1

Services were not responding, and thread dumps seen in the logs indicated that a large number of threads were waiting for one to come back from getting the cluster state for a DSM process. Investigation showed that the threads were waiting for a Hazelcast response about the cluster state. However, since a Hazelcast call is not needed when Pega is configured with external Cassandra, the DDS Service code has been changed to not to check for candidate nodes if configured with external Cassandra cluster.

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