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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-200299 · Issue 689561

LookUpList correctly executes during SSO login with model operator

Resolved in Pega Version 8.7

After configuring SSO to create operators on fly using a model operator, a new user logging in for the very first time had their operator ID created using the model operator, but after upgrade new users logging in to the system received the error "Only authenticated client may start this activity: RULE-OBJ-ACTIVITY @BASECLASS LOOKUPLIST". This was due to the methods used for additional security on the activity @baseclass LookUpList which allows it to only be run by authenticated users, and has been resolved.

INC-144566 · Issue 600858

User lookup list correctly populated when using # tag

Resolved in Pega Version 8.4.4

When typing '#ANewTag @' in Pulse, the user lookup list was not shown. Using '#ExistingTag @' worked as expected. This was a missed use case in work done to improve the performance of pzJquerymentionsInput by restricting REST calls, and has been resolved.

INC-154855 · Issue 616002

Updated expression handling when not using client side validation

Resolved in Pega Version 8.4.4

After upgrade, a declare expression used to calculate the end date when creating a schedule case was not populating the result. This was traced to a missed use case for evaluating expressions when 'Enable client side validation' is unchecked, and has been resolved.

SR-D81532 · Issue 544429

Corrected case-mismatch when using Top Ranked in a subreport

Resolved in Pega Version 8.3.2

Incorrect SQL Generation was seen when using the combination of Union ALL (more than 1 distinct tables) and Rank in Sub report. The sub-report had a ranking logic to pull records with greatest “pxUpdateDateTime”, but when executing the main report definition rule, Oracle responded with the error "There was a problem getting a list." Investigation showed that the query generated was not able to match the columns because they were given as pxUpdateDateTimeR1 in one and PXUPDATEDATETIMER1 in another. This only happened when display Top Ranked was selected in the subreport, and was due to Oracle being case-sensitive. This has been resolved by updating the system to get the correct column alias for rank in a subreport.

SR-D67150 · Issue 532022

Resolved attachments when using Mobile page message setting

Resolved in Pega Version 8.3.2

When using page-level error messages for a work object, trying to add an attachment to that work object resulted in an error and the attachment failed. This has been resolved by adding an error check in the pzAttachContentFile activity.

SR-D52665 · Issue 518263

Corrected error when using CharCounter in non-template mode

Resolved in Pega Version 8.3.2

An error message was generated when trying to save a section with the TextArea's Display CharCounter set to True. This was traced to an error in the remaining character count span generation for non template mode and has been corrected.

SR-D71105 · Issue 532188

Corrected error when using CharCounter in non-template mode

Resolved in Pega Version 8.3.2

An error message was generated when trying to save a section with the TextArea's Display CharCounter set to True. This was traced to an error in the remaining character count span generation for non template mode and has been corrected.

INC-147245 · Issue 612867

Expand Pane icon responds to enter key when using JAWS

Resolved in Pega Version 8.4.4

In an Operator ID rule in Dev Studio, pressing the Enter key when focused on an Access Group expand icon caused the focus on the page to move to the top of the Contact Information frame (top left corner of the Frame). The only way to use the enter key to expand the pane without the refocus was to tab to the arrow icon and then tab a second time before pressing enter. This was traced to the expand caret icon being focussed twice due to the tabIndex for both the TD and SPAN elements holding the caret icon: TD had a focus element for accessibility of the grid, and SPAN had it for the expand pane accessibility. This has been resolved by adding a check condition before adding tabIndex to the first cell in the Grid.

INC-151952 · Issue 609339

Expand Pane icon responds to enter key when using JAWS

Resolved in Pega Version 8.4.4

In an Operator ID rule in Dev Studio, pressing the Enter key when focused on an Access Group expand icon caused the focus on the page to move to the top of the Contact Information frame (top left corner of the Frame). The only way to use the enter key to expand the pane without the refocus was to tab to the arrow icon and then tab a second time before pressing enter. This was traced to the expand caret icon being focussed twice due to the tabIndex for both the TD and SPAN elements holding the caret icon: TD had a focus element for accessibility of the grid, and SPAN had it for the expand pane accessibility. This has been resolved by adding a check condition before adding tabIndex to the first cell in the Grid.

SR-D74247 · Issue 542915

Resolved errors when using Build Model from the Preview Console

Resolved in Pega Version 8.3.2

Using the Web Chatbot interface and trying to perform Build Model action from Preview Console failed with multiple errors, either "This action is not allowed as it is outside the current transaction" or "class <blank> doesn't exist". This was traced to issues with the transaction during model update, and has been resolved by conditionally disabling the show page step of pzGetModelProcessStatus. This step creates a difference in the context of the current transaction and is disabled when called from Update API.

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