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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D76178 · Issue 538600

Corrected Cosmos dropdown positioning in right-to-left locales

Resolved in Pega Version 8.3.2

When using the Arabic locale with the Cosmos UI, the dropdown was located on the right side of the field instead of the left side. This has been corrected.

SR-D51535 · Issue 519474

Enhanced discrimination for tasks in MyPega spaces

Resolved in Pega Version 8.3.2

When using My Pega for spaces and tasks, using drag and drop to move many cases around quickly resulted in tasks intermittently ending up in a state where they could not be updated further and became unusable. Analysis showed that because the milliseconds part of the update time was rounded, the logic of comparing for value between 0 and 1000 failed when the comparison returned -ve value. To resolve this, the comparison has been modified to !=0 and the 'when' rule pyContinueTaskProcessing has been added as an extension along with the appropriate usage guide to restrict processing. By default, the system will consider task name, description, due date, assignee, and rank properties; if more properties are needed to evaluate, this when rule can help.

INC-168935 · Issue 645396

CalendarGadget updated to display events in Saudi locale

Resolved in Pega Version 8.4.5

When using the pxCalendar section with the locale setting ar_SA, the calendar was correctly converted to a Saudi calendar but the events which were showing in the English version of the calendar were not showing up in in the Saudi Calendar. This was caused by the CalendarGadget page not populating properly due to the localized Hijri calendar failing a datetime check that was looking for a Gregorian calendar with time in GMT format, and has been resolved by updating the when rule "pzShouldDisplayEvent " to use the proper function for the localized calendar.

INC-153163 · Issue 615113

Header present in timeout modal window

Resolved in Pega Version 8.4.5

After upgrade, the header was missing in the session timeout modal dialog when using the pzDisplayModalDialog FlowAction with the pzDisplayModalDialog HTML Rule. This was traced to the title value fetched from HTML not being set for use in the onload function of iframe, and has been resolved by ensuring it is handled by the pzDisplayModalDialog HTML rule.

SR-D47795 · Issue 524674

Fallback to Pulse notification added for empty incoming account in CallEmailAutomation

Resolved in Pega Version 8.3.2

After upgrade, issues were seen with the sender receiving email notifications for sent messages when alias addresses were used for incoming emails. To resolve this, a fallback mechanism to use a Pulse notification has been added in cases where an incoming email account is not found in the pyCallEmailAutomation activity.

SR-D79777 · Issue 542046

Corrected top navigation rendering for Robot Manager harness with parameters

Resolved in Pega Version 8.3.2

When using "Robot Manager", a Single Doc, top navigation enabled portal, with pre DTs or Activities provided to launch a new harness on click of links from multiple places, an invalid data error appeared when a new Harness was rendered as part of some button or link click. If the the tab was closed and the Robot Manager portal was initiated from Dev studio, invalid data was loaded. This was traced to a missing use case for loading the portal center-panel harness when it was configured with preactivity and preDT with parameters. To resolve this, the showdesktop activity has been updated to handle preDT and preactivity parameters of the launch harness action.

INC-163863 · Issue 632424

Monthly agents run correctly on non-English locales

Resolved in Pega Version 8.4.5

Nodes with non-English locales were not starting when using an Agent with a monthly execution pattern. This was due to incorrect handling of the user locale, and has been resolved.

INC-174020 · Issue 650890

Performance improved for Directed Web Access (DWA)

Resolved in Pega Version 8.4.5

Slowness when using a Directed Web Access (DWA) link has been resolved by refining the code of the PZPEGA_UI_DOC_EVENTSCONDITIONSCHAINING script to improve performance.

INC-150395 · Issue 625068

Tokenizer updated to handle commas

Resolved in Pega Version 8.4.5

The Text Analyzer was not working as expected in cases where the number was combined with a comma (,) with it but was working when a space was used between the number and the comma. This was traced to the tokenizer not correctly processing and splitting the input text when there was a special character before or after the token. This has been resolved by updating the tokenizer logic.

SR-D63727 · Issue 531723

Authorization header base 64 format error recategorized as debug logging

Resolved in Pega Version 8.3.2

Numerous messages were generated indicating that the Authorization Header format was invalid when using the format " : " (Base64 Og==) . As this is the default behavior for a particular class of proxy servers, the error statement has been updated to be logged as a debug statement and will be visible only when that logging is enabled.

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