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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D71145 · Issue 536574

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.3.2

Enhancements have been added to improve the use of AWS file storage: Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS storage/class/:/enableMetrics. INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS storage/AWSSDK/metricReportingInterval. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

SR-D72368 · Issue 534329

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.3.2

Enhancements have been added to improve the use of AWS file storage: Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS storage/class/:/enableMetrics. INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS storage/AWSSDK/metricReportingInterval. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

SR-D41454 · Issue 506535

Updated HotFix Manager for use in older versions

Resolved in Pega Version 8.3.2

The DL logic in Hotfix Manager was changed in 8.3 to include the catalog of all framework changes. This had the unintended side effect of preventing DLs from being installed in Pega 7.3.1 and lower versions as the versions included in the catalog are not present on those systems and the validation failed. This has been resolved by revising the DL update so the system will only add all apps to the catalog for platform 7.4+ DLs.

SR-D58702 · Issue 519241

Updated HotFix Manager for use in older versions

Resolved in Pega Version 8.3.2

The DL logic in Hotfix Manager was changed in 8.3 to include the catalog of all framework changes. This had the unintended side effect of preventing DLs from being installed in Pega 7.3.1 and lower versions as the versions included in the catalog are not present on those systems and the validation failed. This has been resolved by revising the DL update so the system will only add all apps to the catalog for platform 7.4+ DLs.

SR-D54068 · Issue 518159

Calendar edit properly disabled when set to no text entry

Resolved in Pega Version 8.3.2

Clicking the input box of a date control used as Date+calendar popped up the calendar even when the calendar control was disabled and "Allow text entry" was set to No. If "Allow text entry" was set to yes, the entire calendar was disabled. To resolve this, the system has been updated to disable calendar control when 'Allow text entry' is selected to No in the presentation tab.

SR-D53260 · Issue 524750

Added check for section refresh when files are attached offline

Resolved in Pega Version 8.3.2

After attaching files in offline mode, the files intermittently did not show up in the "recent attachments" list when performing any action on the attachments section. This was traced to the asynchronous reload of sections, and has been resolved by adding a condition in the sectionRefreshCallback() to check if the response matches with the correct reload element.

SR-D81779 · Issue 543855

Logic added to prevent refresh on enter when no action is configured

Resolved in Pega Version 8.3.2

After configuring a text input followed by an icon with display SmartInfo for click action, switching focus to the text input again after displaying the SmartInfo and hitting enter invoked the refresh harness even though no action was configured for the text input. This has been resolved by updating 'pzpega_ui_events.js' -> keyDownHandler() with logic to call preventDefault() based on certain conditions.

SR-D42243 · Issue 525771

Added handling for offline mobile attachments using PRFiles and Repositories

Resolved in Pega Version 8.3.2

Attaching a file on mobile and then immediately clicking on it to open it either did not open the attachment or the attachment opened and then the app stopped working with a "Sync Failed" error. Attachments were not synchronized on the server, and when synchronization was re-tried the attachment was duplicated on attachment list. This was traced to the system being configured to use PRFile API for synchronizing attachments along with Repositories to store attachments; when the processing "commitAttachment" action was processed, it called the Work-.AttachFile activity to finalize attachment upload, but the activity was called without the mandatory attachment InputStream required when using PRFile + Repositories. This has been resolved by ensuring there is a call to Work-.AttachFile with InputStream in cases where PRFiles and Repositories are enabled.

SR-D39264 · Issue 518839

Multiple files uploaded using "select file" will be handled asynchronously

Resolved in Pega Version 8.3.2

In order to resolve an intermittent error when uploading multiple files using the "select file" button, each file will be uploaded asynchronously to avoid overloading the browser threshold.

SR-D52144 · Issue 515670

When no active document is available on login, first document will be marked active

Resolved in Pega Version 8.3.2

After logging into the user portal, attempting to perform operations like (opening a case/work object, opening reports etc.) caused the browser request to spin or freeze. The only way to recover was to close and re-launch the browser window/session and re-login. This issue occurred when there was an active reportdefinition document before the browser/node crash in the tabless dynamic container(DC) portal. After recovery, the dynamic container did not recreate the report definition document but instead tried to activate the first document in the portal, which in this case was the default harness configured in the Dynamic Container. As it was not yet loaded, exceptions were thrown. To resolve this, when no active document is available, the first document will be marked as the active document.

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