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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D74117 · Issue 539460

DDS service will not run Hazelcast check if external Cassandra is configured

Resolved in Pega Version 8.3.2

Services were not responding, and thread dumps seen in the logs indicated that a large number of threads were waiting for one to come back from getting the cluster state for a DSM process. Investigation showed that the threads were waiting for a Hazelcast response about the cluster state. However, since a Hazelcast call is not needed when Pega is configured with external Cassandra, the DDS Service code has been changed to not to check for candidate nodes if configured with external Cassandra cluster.

SR-D40662 · Issue 511396

OpenRuleAdvanced updated

Resolved in Pega Version 8.3.2

After upgrade, the Update Page and Append and Map to step in Data transform was generating the error "No Server connection while giving page name to Target and Source". This was traced to the OpenRuleAdvanced_OverLabel control, and investigation showed that a variable was not being resolved when invoking pzEncryptURLActionString. This has been resolved by updating OpenRuleAdvanced and reimplementing two parameters as well as moving the call of these variables to the beginning of the script. Security has also been improved by moving some of the encryption to SafeUrls.

SR-D47975 · Issue 514012

OpenRuleAdvanced updated

Resolved in Pega Version 8.3.2

After upgrade, the Update Page and Append and Map to step in Data transform was generating the error "No Server connection while giving page name to Target and Source". This was traced to the OpenRuleAdvanced_OverLabel control, and investigation showed that a variable was not being resolved when invoking pzEncryptURLActionString. This has been resolved by updating OpenRuleAdvanced and reimplementing two parameters as well as moving the call of these variables to the beginning of the script. Security has also been improved by moving some of the encryption to SafeUrls.

SR-D67674 · Issue 537587

Check added to skip validationtype for disabled controls with Accessibility

Resolved in Pega Version 8.3.2

On enabling Accessibility, a disabled DateTime control was throwing a 'required' error. This was due to the dropdown markup having the validationType="required" attribute set if the control was configured with a required 'when' expression. Even though the expression evaluated as false, validationType="required" was still set. This issue was seen only in non-template datetime control, and has been corrected with a check to skip adding a validationType attribute for a disabled control in Accessibility mode.

SR-D79909 · Issue 542243

DDS added for automated dataflow run cleanup

Resolved in Pega Version 8.3.2

During a recent upgrade it was seen that there were in excess of 20k dataflow runs, some 2 years old, which slowed down the migration significantly. In order to resolve this, an automated process has been added. This clean-up procedure deletes all the single case, batch, and real time runs older than 30 days which are in the final state - Completed, Completed with Failures, or Failed, and batch and real time runs which are in the Stopped state. The DDS Pega-DecisionEngine.dataflow/run/maxDaysToKeepRuns.should be used configure the retention period. Note that the retention period is calculated since the last processed message and not the creation time of the run.

SR-D41207 · Issue 512086

Fallover stategy added to chat routing to keep event processor running

Resolved in Pega Version 8.3.2

Chats were becoming stuck in the queue and end users were not able to connect with the customer service representative. An excessive number of queued items were observed in a Queue Processor named "EventProcessor". This was traced to the setting "Browse from the offset" having been removed because of a retention policy. This resulted in "Browse from the end of the stream" being used instead even though browse should start from the earliest known offset. To resolve this, Stream Producer will be cached based on topic, and Stream consumer will fall over to an earliest strategy in case the requested offset isn't found so the event queue will be handled in a timely manner.

SR-D43912 · Issue 509736

Fallover stategy added to chat routing to keep event processor running

Resolved in Pega Version 8.3.2

Chats were becoming stuck in the queue and end users were not able to connect with the customer service representative. An excessive number of queued items were observed in a Queue Processor named "EventProcessor". This was traced to the setting "Browse from the offset" having been removed because of a retention policy. This resulted in "Browse from the end of the stream" being used instead even though browse should start from the earliest known offset. To resolve this, Stream Producer will be cached based on topic, and Stream consumer will fall over to an earliest strategy in case the requested offset isn't found so the event queue will be handled in a timely manner.

SR-D55508 · Issue 521859

CSRF and Fingerprint token handling added to custom URL generation

Resolved in Pega Version 8.3.2

An error screen appeared with the message "Server response error, no update data returned" while doing a check out and check in of the offer rule. This was traced to CSRF token validation: in this scenario, a custom URL was being framed and the corresponding request did not have a valid CSRF/ Fingerprint token, which can occur when there are custom AJAX/Non-ajax URLs constructed manually in the non-autogenerated/HTML streams. To address this, handling has been added for CSRF and fingerprint tokens as part of the custom URL generation.

SR-D71522 · Issue 539321

Radio button error resolved for scenario testing

Resolved in Pega Version 8.3.2

When creating a scenario test case that selected a radio button and navigated the screen, it worked to complete a case and save the scenario test case in a rule set. However, attempting to then run the scenario test case stopped with the error message "Value cannot be blank" for the radio button even though the value "No" was captured for the button. This was traced to the firing of the change event, and the system has been updated so 'pega.u.d.setProperty' will only fire a click event on a selected radio button option.

SR-D77658 · Issue 542844

Updated backwards compatibility for custom date/time with extra text

Resolved in Pega Version 8.3.2

After upgrade, migrated extra text in the custom date format was causing confusion. The previous support of additional text on earlier versions was not intentional, but was allowed by the previous default of non-template mode. In template mode, when custom datetime format includes plain text in single quotes, pega.ui.Formatter.formatDateTime processes the entire format string instead of only the datetime formats. To avoid confusion, updates have been made so if a custom format has plain text in quotes, the system will separate the formats and resolve them.

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