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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D46681 · Issue 514435

SnapStart supports SAML2 Authentication

Resolved in Pega Version 8.1.8

When using an HTTP Post to SnapStart into Pega using PRCustom style or PRAuth style SAML authentication, the login was looping back to the login request. Investigation showed that the Pega ACS was posting data properly back to the RelayState URL, however the login activity was not getting the SAMLResponse and simply sent a SAML Login Request again. This has been fixed by updating reqContextURI in case of SAML2 Authentication service so pyActivity=value will be passed.

INC-147245 · Issue 612865

Expand Pane icon responds to enter key when using JAWS

Resolved in Pega Version 8.3.6

In an Operator ID rule in Dev Studio, pressing the Enter key when focused on an Access Group expand icon caused the focus on the page to move to the top of the Contact Information frame (top left corner of the Frame). The only way to use the enter key to expand the pane without the refocus was to tab to the arrow icon and then tab a second time before pressing enter. This was traced to the expand caret icon being focussed twice due to the tabIndex for both the TD and SPAN elements holding the caret icon: TD had a focus element for accessibility of the grid, and SPAN had it for the expand pane accessibility. This has been resolved by adding a check condition before adding tabIndex to the first cell in the Grid.

INC-143036 · Issue 599191

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.3.6

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

SR-D53176 · Issue 541793

Error when adding function filter will persist

Resolved in Pega Version 8.1.8

When an exception occurred while adding a filter in the report viewer, the error was shown but cleared due to an immediate refresh of the parent section. Analysis found that step2 of pzGetFiltersFromContent was failing, after which the error was shown, the section reload happened, and the error disappeared. To resolve the error being cleared prematurely, the pzOnLoadReloadReport control has been modified so that when there are messages on the top level page (pyReportContentPage), a parameter will be set on HarnessContextMgr to not to clear them during the next refresh call.

SR-D60447 · Issue 522751

Corrected unexpected save warning when switching tabs

Resolved in Pega Version 8.1.8

When using the Interaction Portal, entering case data on one open tab and then switching to another open tab caused the system to display a Save warning message as though the Tab has been closed instead of switched. This has been resolved by updating the system to skip the dirty alert when bPrompt is false in the Ajax Container container case.

INC-145170 · Issue 625176

Screenflow returns in perform mode when validation fails

Resolved in Pega Version 8.3.6

After upgrade within v8.3, a screen flow with a customized harness saved-as from a TabbedScreenFlow harness and configured with client side validation disabled was displaying a blank white screen if validations failed when moving from one tab to another tab. This was traced to a try catch block in FormNavigation Rule, and has been resolved by adding a reset mode.

SR-D76134 · Issue 542160

"Offline" icon shows when simulating offline mode

Resolved in Pega Version 8.1.8

When simulating offline mode by selecting "Settings->SystemInfo->Simulate Offline checkbox" and moving to MyWork, "Offline" did not appear in the header. This has been corrected.

INC-150074 · Issue 613069

Corrected sorting icon accessibility when grid size is not fixed

Resolved in Pega Version 8.3.6

After configuring a table and checking the boxes for Filtering and Sorting and unchecking the fixed (pixel) size grid box, tabbing in to the grid/table using the keyboard did not bring the focus to the sorting icon /header, but instead the focus went to the filter icon. If filter was unchecked and sorting was checked, the focus went to the first row of the table. This was traced to the column headers missing the tabindex attribute when the column headers were not fixed. When the column headers were fixed, tabindex =0 was present for the column header and the sort icon was accessible. This was traced to the Freeze Header value not being updated according to Fixed Size value because it was not a fixed size grid. To resolve this, an extra condition has been added in GenerateCellContent Rule-Utility-Function to be used while checking the Freeze Header.

SR-D38318 · Issue 519715

Data pages explicitly cleared after QP use

Resolved in Pega Version 8.1.8

The Util Node was showing as Offline in the Search Landing Page, and when Jobs were submitted for execution from other Nodes the message "Detected active run with unreachable nodes" was logged. The util node, configured as a backgroundprocessing node, was running QPs; the queue size for custom QPs is 500 messages /queue items per minute, but investigation showed the requestor level and thread level data pages corresponding to the QP activities were not being cleared after use. This led to high heap memory issues that made the node unreachable, and has been resolved by adding code to explicitly remove the data pages when processing has finished.

SR-D52144 · Issue 515671

When no active document is available on login, first document will be marked active

Resolved in Pega Version 8.1.8

After logging into the user portal, attempting to perform operations like (opening a case/work object, opening reports etc.) caused the browser request to spin or freeze. The only way to recover was to close and re-launch the browser window/session and re-login. This issue occurred when there was an active reportdefinition document before the browser/node crash in the tabless dynamic container(DC) portal. After recovery, the dynamic container did not recreate the report definition document but instead tried to activate the first document in the portal, which in this case was the default harness configured in the Dynamic Container. As it was not yet loaded, exceptions were thrown. To resolve this, when no active document is available, the first document will be marked as the active document.

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