INC-234290 · Issue 742941
Conversational Channel training model documentation updated
Resolved in Pega Version 8.8
Documentation for Conversational Channels has been updated with additional information about the process of creating training data based on CSR actions such as 'create a case' or 'send a reply using suggested/other replies'.
INC-201219 · Issue 696610
Updated chart button markup
Resolved in Pega Version 8.8
Some of the buttons were incorrectly displayed while clicking "Edit Report" from the Cosmos report browser. This was due to the buttons generating markup that was used to support older browsers in pzChartButtons, and has been resolved by updating the button markup.
INC-190053 · Issue 680232
Mobile attachment count corrected
Resolved in Pega Version 8.8
Parametrized data pages were not being populated as expected, causing an incorrect attachment count when opening a case in Mobile. This has been corrected.
INC-191371 · Issue 684481
Security update for GetAssignmentDetailsInternal errors
Resolved in Pega Version 8.8
Error handling for pzGetAssignmentDetailsInternal has been updated to return a 403 (forbidden) HTTP status code in place of potentially sensitive information when access is denied.
INC-192935 · Issue 688463
Added deferred loading for email cases
Resolved in Pega Version 8.8
When there were a significant number of email interactions on an email case, delays were seen when loading the case in the UI. Investigation traced this to a high number of database calls along with the BLOBs also being open. To improve performance, the new rule pyDeferLoadEmails has been added which toggles the UI and loads emails faster. In addition, the button label has been modified to read "View all emails" in place of "Show all" while defer load is enabled.
INC-212549 · Issue 706072
HTML attachments conditionally shown in email listener cases
Resolved in Pega Version 8.8
When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding a when rule named 'pyLinkEmailTriageContentHTML' which will conditionally show email-content.html.
INC-229682 · Issue 731965
Repository schema updated for DdsDataSetFactory
Resolved in Pega Version 8.8
After update, running the CDH NBA Scheduler resulted in the error "UnsupportedOperationException: This operation is not supported by NonVersionedJDBCJarReader". This has been resolved with an update to use the explicit construction of PRPCSchemaRepository in DdsDataSetFactory rather than loading SchemaRepository via SPI ServiceLoader.
INC-230454 · Issue 732407
Corrected Custom Search Property handling with embedded properties
Resolved in Pega Version 8.8
While using full text search, Enter Action set was not passing data entered in the search property. Investigation traced this to an issue with the Custom Search Property (CSP) transformer combined with the enabled DSS indexer/srs/includeCSPEmbeddedPropertiesInDataModel, and this has been resolved.
INC-188029 · Issue 691100
Rich Text Editor will pause until instance is ready for interaction
Resolved in Pega Version 8.8
Outbound email was intermittently appearing blank creating replies using pyReply section. This was traced to the Rich Text Editor not loading completely before the interaction, and has been resolved by adding a brief pause that will temporarily disable the Rich Text Editor until the instance is ready.
INC-226588 · Issue 720903
EncryptURLActionString changed from Thread to Requestor scope
Resolved in Pega Version 8.8
The static content cache was growing rapidly. This was traced to pzClientApplicationData creating a new set of applicationdata.js files for every tab thread opened. To resolve this, and update has been made which changes pzEncryptURLActionString to use Requestor scope instead of Thread in pzclientapplicationdata.