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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-231711 · Issue 739220

Localized date format based on custom constants

Resolved in Pega Version 8.8

After update, date values were shown with the format itself such as "dd/MM/yyyy h:mm a" instead of the actual date value. This was an unintended side effect of work done to localize the date handling for a specific locale, and has been resolved by updating the setting method to one which uses custom constants available to generate the custom datetime format per locale.

INC-211208 · Issue 709648

Added fallback handling for missing Google Maps marker value

Resolved in Pega Version 8.8

The Google maps location position control was not showing the marker if the marker source was a Property. No issues were seen if a data page was used as the marker source. This was due to the pega.util.Dom.getElementsByName(markerPropertyHandle) being returned as null. Since the property value was not found in DOM, the latitude and longitude values were not resolved for the marker object. This has been resolved by relying on the markerPropertyValue as a fallback in case the property bound to the marker is not part of the DOM.

INC-214160 · Issue 709283

Access group context handling updated for Mobile

Resolved in Pega Version 8.8

After update, a new mobile application for a specific access group was not applying the correct access group for an operator with multiple access groups but instead used the default access group. This has been resolved by moving the logic responsible for switching access groups for Pega Mobile Client from the Authorization.getInitialAccessGroup class to the SessionAccessgroupInfo class to ensure Authorization/SessionAuthorization gets the information about the default access group for the current context.

SR-D65034 · Issue 529564

Check added for malformed query on F5 refresh

Resolved in Pega Version 8.1.8

A 500 Internal Server Error occurred when F5 was clicked to refresh the screen. This was traced to a malformed URL that was missing the '?' before the query parameters, and has been resolved by adding a check in the pzpega_ui_dynamicContainer_lite js file replaceHistory method that will insert the question mark if it is not present.

INC-230826 · Issue 733552

Legacy hardcoded WorkPage removed from ReassignAssignment

Resolved in Pega Version 8.8

When there was a child case Task available, attempting to transfer the case caused the system to update the Parent case .pxFlow(CreateTask) instead of the Task case .pxFlow(CreateTask). This was traced to the pyReassignAssignment activity having a legacy hardcoded page pyWorkPage defined, and this hardcoded page has been removed to resolve this issue.

INC-208976 · Issue 719164

Enhanced SSA metrics made available

Resolved in Pega Version 8.8

In order to better diagnose delays related to the time when a Campaign is scheduled to start and the time when the Dataflow actually starts to run, an update has been made to introduce detailed metrics to cover some of the strategy execution key performance intensive areas including invocation of other non-strategy modules like adaptive model scoring and interaction history summaries. These Level 1 diagnostics are enabled by default. Additional lower level internal metrics related to SSA engine execution have also been made available by way of a DSS to collect more runtime insight for diagnosis. To enable the collection of these Level 2 SSA internal metrics, set the dataflow/shape/strategy/detailed_metrics/level2 DSS in the Pega-DecisionEngine rule set to 'true'.

SR-D58927 · Issue 522289

Added expiration for orphaned tracers

Resolved in Pega Version 8.1.8

After tracing a REST service, the tracer was persisting but not showing in the requestor list from Admin studio. The operator shown in the error did not have access to the system anymore, and other users were not able to trace the service rule. Trying to clear the requestors in all the nodes using API POST /nodes/{nodeID}/pools/requestor/clear also did not resolve the issue. To address this, a distributed rule watch expiration has been added.

INC-224268 · Issue 724023

Cleaned up outdated prprivcommon class references

Resolved in Pega Version 8.8

After update, an exception was generated related to FirstUseAssembler. This was a missed use case for the WriteEFormToFile activity from previous work which restricted loading classes from prprivcommon.jar, and has been resolved by removing references to the following classes which were made inaccessible by the changes to prprivcommon: com.pega.pegarules.storage.FileStorageManager com.pega.pegarules.storage.fs.resadaptor.RAFile com.pega.pegarules.storage.fs.resadaptor.OutputStreamWrapper

SR-D79266 · Issue 544531

pyStatusWork for parent case correctly resolved

Resolved in Pega Version 8.1.8

pyStatusWork was not getting updated for the parent case even though the case passed through the resolution stage. This was an unintended side effect of work done regarding resolving a subcase if it was opened from the review harness, and has been resolved by updating the findPageByHandle activity to return the correct page when there are multiple pages with the same key.

SR-D64244 · Issue 532981

Support added for recording with sIngle-option radio button inside a repeating grid

Resolved in Pega Version 8.1.8

Recording a test case was not working when a single option radio button (i.e., radio button control with property of type boolean) was configured inside a repeating grid. In this case, it was found that the Radio button markup did not have a data-test-id attribute for non-template single option; this has been added.

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