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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-196313 · Issue 688605

Added pause after Library Extraction to ensure Rule-Utility-Functions are present

Resolved in Pega Version 8.7

After upgrade from Pega 7 to Pega 8, nodes were not starting and the error "pub.context.InitializationFailedError: PRNodeImpl init failed" appeared. This was traced to an issue with the pzSharedTenant rule: when pzSharedTenant (Rule Access When) is assembled by the system, it uses the compareTwoValues Rule-Utility-Function. If the system is not able to find the correct version of compareTwoValues, it adds an UnresolvedAssemblyError in the assembly of the pzSharedTenant, causing the startup failure. This has been resolved by adding an await call after the LibraryExtraction task to wait for it to complete. This wait will ensure that the library extraction task completes before starting the search task which uses Rule-Utility-Functions

INC-175707 · Issue 655347

Multi-level strategy gives correct rules during Batch run

Resolved in Pega Version 8.7

When using a nested page structure with multi-level strategies that loop through each page and process the customer, a customer with two linked customers A and B had the results of A overridden by B during Batch Processing while single case canvas testing showed the correct results. This was caused by the DSM clipboard page method of carrying the parent page info not supporting the re-use of pages, and has been resolved by adding an enhancement that will sanitize the strategy stage processor to ensure the correct page reference is used.

INC-153849 · Issue 641925

Updated replica management for search clusters

Resolved in Pega Version 8.7

When using a cluster with two Universal nodes in the cluster, a daily restart process where the second node was not started until the first was fully up resulted in Search initialization failing for the first node while becoming active on the second node. This was traced to the methods used in increasing and decreasing replicas. This has been resolved by revising the handling of ElasticSearch node lifecycle and replicas through a new option "Dindex.searchNodeCount " which includes a specification for the number of expected search nodes. If this option is not present, the old method will be used.

INC-185727 · Issue 668211

Updated replica management for search clusters

Resolved in Pega Version 8.7

When using a cluster with two Universal nodes in the cluster, a daily restart process where the second node was not started until the first was fully up resulted in Search initialization failing for the first node while becoming active on the second node. This was traced to the methods used in increasing and decreasing replicas. This has been resolved by revising the handling of ElasticSearch node lifecycle and replicas through a new option "Dindex.searchNodeCount " which includes a specification for the number of expected search nodes. If this option is not present, the old method will be used.

INC-220351 · Issue 715874

DSS added to control whether empty captions are skipped for display

Resolved in Pega Version 8.8

When the property used a prompt list table type and a prompt value for one of the fields was empty, it is not being shown in drop-down. This caused unexpected default values to appear in drop-down lists. To resolve this, a DSS has been added which may be used to skip empty values. The default behavior of skipEmptyCaption is false to show all values as-is.

INC-225753 · Issue 727394

DSS added to control whether empty captions are skipped for display

Resolved in Pega Version 8.8

When the property used a prompt list table type and a prompt value for one of the fields was empty, it is not being shown in drop-down. This caused unexpected default values to appear in drop-down lists. To resolve this, a DSS has been added which may be used to skip empty values. The default behavior of skipEmptyCaption is false to show all values as-is.

INC-197116 · Issue 684955

Handling updated for migrated cases

Resolved in Pega Version 8.7

When performing a contact search in an interaction case that was migrated from an earlier version, clicking the Add Task button generated an exception when executing pzSendFeedbackToNLP(step 9) > pzFindTopicModel. This was traced to an unnecessarily call to pzMigrateInteractionCases each time a migrated case was opened, and has been resolved by updating the system to use JumpToLaterStep in Step1 of pzCheckAndMigrateInteractionCases to avoid calling MigrateCase again.

INC-210126 · Issue 708784

Timeout added for Cassandra writes

Resolved in Pega Version 8.8

When using Customer Decision Hub with external C* deployment, attempting to stop a data flow run which was reporting stale threads for some partitions resulted in some of the partitions continuing to run while threads were waiting on the Cassandra save operation. This has been resolved by adding configuration for a timeout when waiting for the results of the save operation, with a default of 300 seconds.

INC-209158 · Issue 722414

Loop handling updated for Decision Table OR conditions

Resolved in Pega Version 8.8

The system was crashing when saving or checking in a decision table with 21 columns and 20 rows where each cell contained 1, 2, or 3 OR conditions. Investigation showed this was caused by an indefinite number of loops when 'or' conditions were used in the test consistency activity, and this has been resolved with an update which ensures only the specified number of loops are performed.

INC-224059 · Issue 743432

Corrected locking issue in repeating grid for local action

Resolved in Pega Version 8.8

When a grid was configured as readonly and the button in the grid had an open local action which opened up a section via flow action which was editable, on cancel, the grid context was treated as readOnly and was not releasing the lock. To resolve this, the pega.ctx.activeGrid.isOpenLocalAction flag has been added to releaseWOLock when a modal is launched from the grid using openLocalAction.

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