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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-215671 · Issue 719074

Support added for special characters in XML stream rules

Resolved in Pega Version 8.8

When using an XML Stream rule, node values were encoded for a broader set of characters than was required to create properly formed XML. Special characters were converted to ASCII characters when setting the XML to a property with Property-Set-XML. When the mode of the element was changed from Standard to Literal XML, the special character was retained but the element tag itself was missing. This has been resolved by adding a new "XML" encoding format in StreamBuilder. In ResponseTag.appendUnformattedValue(), use the XML mode when resolving to "NORMAL" format and the JSP base class is "Rule-Obj-XML". In StreamBuilderTools, the system will not encode '+' symbols when in XML mode.

INC-212433 · Issue 724512

Clarified SLA calendar error message

Resolved in Pega Version 8.8

If a calculated SLA date is out of calendar end date range, the error "Perhaps the business calendar of year XXXX is missing" is generated. When the provided start date is not the business day and the SLA was calculated by using a custom activity using addTime, isBusinessDay and pxGetSpecifiedTimeOnDate function, this message showed the current year calendar. When checked in the tracer the exception was thrown with the correct year calendar, but when the exception was written as an alert the message was changed and provided the misleading error on the screen. This has been resolved by addressing the misleading error message.

INC-164308 · Issue 634408

UseNoCacheHeaders default expiration set to "0"

Resolved in Pega Version 8.4.5

When the prconfig/HTTP/UseNoCacheHeaders/default was set true it used the value "Expires: Thu, 01 Dec 1994 16:00:00 GMT". This has been updated to the more commonly used setting "0".

INC-145802 · Issue 636322

Oracle temporary space explicitly freed after writing LOBs

Resolved in Pega Version 8.4.5

Oracle temporary space used to write the LOB was not freed up after writing records to Log-Service-File when using OJDBC8 or OJDBC10 versions and the table involved had inline BLOB storage such as small blob tables like Log-service-file (2-4kB blobs). This did not occur when using OJDBC7, but investigation with Oracle could not determine why the older version did not have this issue. This issue has been resolved by explicitly freeing the LOB space with a call to free() / freeTemporary() , a utility for LOB objects that was introduced in JDBC 4.

INC-157214 · Issue 631598

Mentioned user in Pulse appears correctly

Resolved in Pega Version 8.4.5

When loading user names while using the "@" functionality in a Pulse post, adding or tagging the operator/user in Pulse by entering each letter brought up the list, but when using copy/paste it was not possible to select the desired value from the user.Suggestions list of operators/users. If by chance the user name was selected from the suggested list, the operator ID was added instead of the full name. This has been resolved.

INC-157957 · Issue 624207

Autocomplete correctly sets null values in clipboard

Resolved in Pega Version 8.4.5

When using an autocomplete control with display configuration "In a List", if a property value was null then the value of the property in the clipboard was set as “undefined”. This was due to the pzGetACData activity returning only properties with values and excluding empty properties, causing setProperty to use "undefined" when a property value was not found in the response. To resolve this, a condition has been added to the processAdditionalProperties method to replace an undefined value with an empty string.

INC-146429 · Issue 602292

Disabled control status made accessible to JAWS

Resolved in Pega Version 8.4.4

When using the Security Event Configuration page (tab) within Pega Dev Studio, the link elements used for 'Select All', 'Clear', 'ON' and 'OFF' were not providing the current State of the element to JAWS. In template rendering of Link control with a 'disable when' condition (server-side evaluation), when the control is disabled it was still accessible and screen readers were not reading the link as disabled. This has been resolved by adding tabindex="-1" and aria-disabled="true" for disabled Link control.

SR-D87870 · Issue 548774

Resolved putting JMS Message through JMS Listener interface

Resolved in Pega Version 8.4.1

When using MS Listener integrated into Pega running on WebSphere Liberty, the listener was running correctly and able to consume JMS Messages. The JMS Listener ruleform provided options to browse and put JMS messages. However, when attempting to put a message into the destination queue, an error occurred. Investigation showed that if the resource lookup was using 'Resource references' on JMS Listener, the naming context was initialized with a null hashtable. This has been corrected by modifying AddJMSMessage and GenericViewJMSMessage to initialize the naming context with the default constructor RefreshJMSMessages to set JNDIServerName and pass the current parameter page when calling GenericViewJMSMessage.

INC-222107 · Issue 732995

Trim added to refresh token request to handle extra spaces

Resolved in Pega Version 8.8

The request was failing when attempting to obtain an access token using refresh token when the previous access token was expired. This issue was due to an extra space in the scope in AuthenticationServiceOIDCSource.java, which has been corrected with an update which will trim the scope.

INC-140821 · Issue 600750

Resolved Intermittent Access Group Issue for GetBundleEventDecisionDetails

Resolved in Pega Version 8.4.4

When using a REST service that calls the GetBundleEventDecisionDetails activity and dataflow to send the treatment in multiple channels, intermittent access issue related errors appeared while running the activity in logs for multiple customers. This was traced to a missed use case for authentication, and has been resolved.

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