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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-227812 · Issue 733965

Service SOAP outflow response supports RSA_SHA256 & RSA_SHA384

Resolved in Pega Version 8.8

When service SOAP was configured in Pega WS-Security Profile with with outflow as signature and the signature method selected as RSA_SHA256, the response from service SOAP was still RSA_SHA_1 and the digest method was SHA_256. This has been resolved by updating WS-Security Profile to support RSA_SHA256 & RSA_SHA384 in service SOAP outflow response.

INC-213717 · Issue 724533

Flag added to allow disabling copy/paste style formatting

Resolved in Pega Version 8.8

Copy/pasting text from Outlook or another external application caused formatting issues in the Rich Text Editor. To address this, the flag "window.disablePasteFromWord" has been introduced which allows turning off the feature of retaining formats when copying from Word or Outlook. This flag can be set to 'true' in UserWorkForm to disable this default feature.

INC-159624 · Issue 626187

Check added to set class for inheritance if Work- is not present

Resolved in Pega Version 8.4.5

Bulk Action transfer was not working for Assignments from Data class. Investigation showed that when the interest page class inheritance did not contain Work-, flow action pyTransferAssignment was not able to render as it is present in Work- layer. To resolve this, a check has been added to the pyGetRelevantActions so that if the interest page class inheritance doesn't contain Work-, the case class will be set from the workobj page.

INC-172683 · Issue 652827

Check added to set class for inheritance if Work- is not present

Resolved in Pega Version 8.4.5

Bulk Action transfer was not working for Assignments from Data class. Investigation showed that when the interest page class inheritance did not contain Work-, flow action pyTransferAssignment was not able to render as it is present in Work- layer. To resolve this, a check has been added to the pyGetRelevantActions so that if the interest page class inheritance doesn't contain Work-, the case class will be set from the workobj page.

INC-174756 · Issue 650672

Queue processor correctly moves items to Broken Items

Resolved in Pega Version 8.4.5

When an exception occurred while Queue Processor processed an item, he queue item was not moved to Broken Items. The error " inconsistent datatypes: expected - got CLOB DatabaseException caused by prior exception" was generated. This has been resolved by modifying the NativeSQL builder and NativeSQLBatchExecutor to allow the batch of queries to be retried. Additional changes were also added for Oracle databases to identify the correct column types.

SR-D81859 · Issue 543766

Maps and signatures inside layout groups scroll correctly

Resolved in Pega Version 8.4.1

A map configured in the screen was getting grayed out while scrolling horizontally. Analysis showed that when an address map is inside a layout group, the layout group swipe was triggered instead of scrolling. To resolve this, the target parent now has the data attribute "data-nogestures" = true so the layout group swipe will not be triggered. This will also prevent swipe on signature while scrolling horizontally.

INC-210680 · Issue 712073

Updated logic for setting param.PrimaryPage in transfer

Resolved in Pega Version 8.8

TransferAssignment was failing intermittently when doing routing either by background processing or manual transfer. Investigation showed this was caused by a null param.PrimaryPage value which resulted in a NullStepPage exception. This has been resolved by adding a Property-Set method just before calling the activity pxTransferAssignment. In addition, the "Require authentication to run" check box in the pxTransferAssignment activity has been set to on.

INC-228988 · Issue 742196

Handling added for custom attribute that holds a JSON string

Resolved in Pega Version 8.8

When the DX Assignments API was expected to render a view with a custom attribute that holds a JSON string, it cut the string off at a random point. This caused an error on the front-end screen and the correct view was not displayed. Investigation showed part of the json was incorrectly localized which caused it to treat some values as variables. This has been corrected by testing whether a custom attribute is JSON, and if it is it will be escaped so it is not localized or modified.

INC-230368 · Issue 735187

Handling added to prevent empty interaction identifier

Resolved in Pega Version 8.8

The pxInteractionAggregator queue processor was trying to aggregate data periodically but failed with the error "Unable to open an instance using the given inputs: pxObjClass = "Data-Conversation-Summary", pyInteractionId = "". Investigation showed the interaction aggregator could not find the interaction or could not get an ID from the interaction, causing the number of broken records to grow because Obj-Open failed each time it could not find a record in the database. To address this, the pxInteractionAggregator has been updated to better handle the Obj-Open step and empty interaction IDs.

INC-211101 · Issue 709880

ClipboardPageImpl handling updated for virtual list variable mRepresentativeRow

Resolved in Pega Version 8.8

A Concurrent Modification exception was seen after update. This was traced to the ClipboardPageImpl use of a virtual list variable "mRepresentativeRow" in the "InMemoryStringTable" class's method where it was iterating the "InMemoryStringTable" while the same list("InMemoryStringTable") was being modified by another thread at the same time. This has been resolved by modifying the Java file InMemoryStringTable to create a copy of the variable mRepresentativeRow to make sure that while iterating over it, the application will iterate only on a copied variable and not the original variable to prevent the concurrent modification exception.

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